Car Sales reviews in Jacksonville

A

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Service department personnel were great. They took possession of my problem, gave me a time when my vehicle would be ready for pick up, and delivered my car back to me at the appointed time. They even washed it. Class A service all the way.
- Dennis M.
F

Rating
My son bought a car from
Jacksonville Auto Sales Provider Name Locked
back in February. Last month, he got a letter in the mail regarding a recall issue that needed to be fixed. He took it to the dealership to get it fixed, and they discovered about $400 worth of work that needed to be done (the idler pulley, which needed to be fixed immediately, a leak in the lower oil
Jacksonville Auto Sales Provider Name Locked
, and filters that need to be changed).
Both he and I talked to
Jacksonville Auto Sales Provider Name Locked
to get the issue taken care of. He spoke to
Jacksonville Auto Sales Provider Name Locked
, head of the service department, and he told him that he would do research to see if there were any preexisting issues that the sales department didn't want fixed. After not hearing from
Jacksonville Auto Sales Provider Name Locked
in a few days, I called back and left a message. Today, I called back and left another message.
My son has already had to replace the battery, fix the idler pulley out of pocket, and still has to pay about another $150-200 for the rest of the repairs. These should have been covered under the extended warranty that he purchased at the time, but after reaching out to them, the warranty company said that these wouldn't be covered because they're considered as regular maintenance.
I can only advise that you be very careful about buying a car from
Jacksonville Auto Sales Provider Name Locked
, and that you don't get any extended warranty on any used car. As soon as they have their money, you're on your own.
- Ann W.
C

Rating
No haggle pricing. Car was fairly nice but had some minor damage on front bumper. Sales man told me price was set at best he could do. Did not buy
- Jace T.
C

Rating
Was told internet price is firm could not make a deal at the price. Car had numerous ding and dents in door and chips on hood and roof.
- Jace T.
A

Rating
They provided a written estimate along with suggestions on handling a side problem caused by the age of the car. They scheduled the work for the following week, then performed it beautifully. They called me while work was progressing as an internal, unseen part caused a delay in finishing. They then completed the work and provided a free cleaning and polish that looks truly professional. This shop's attitude was excellent all the way.
- LARRY K.
F

Rating
Dealer advertised a new 2011 Camry for $15,995. Salesman was pleasant enough. When I told them I wanted to pay cash, and as we live in a state with no sales tax, not pay the Florida tax. After being grilled by the sales manager, and sent home to return the next day, we still had no car. On day two, the general manager said he was refusing to sell us the car, even after we agreed to pay the Florida tax. He was rude, arrogant, and disrespectful. It all boiled down to the fact that they wouldn't make any money if they sold the car for cash at the advertised price. False advertising at the least, not to mention that I've never been treated that poorly by someone I was prepared to spend money with.

The salesman was a great guy, stuck in a bad job working for a bad company. I felt sorry enough for him, and I was in a huge rush for a car, so ended up following the salesman to a different lot and buying a car from him there. He left the company a few days later, and had lots to say about their business practices and "customer care".

I wouldn't steer my worst enemy to this company. In an industry where customer service makes or breaks businesses, these guys are horrible. I'd take the bus before I bought a car from them.
- Don D.
F

Rating
I drive a 2007 Mini-
Jacksonville Auto Sales Provider Name Locked
that I purchased before I moved to Florida. My experience with the BMW/Mini-
Jacksonville Auto Sales Provider Name Locked
dealer in Nebraska where I purchased my car was fabulous. They were professional, punctual, took time to explain issues and made me feel like a valued customer no matter what the problem. On moving to Jacksonville I made an appointment to take my car to
Jacksonville Auto Sales Provider Name Locked
Bush (the only Mini-
Jacksonville Auto Sales Provider Name Locked
dealer in the area) for its yearly service. This service is complimentary for the first three years. I have used
Jacksonville Auto Sales Provider Name Locked
Bush twice for this service and they are rude, kept me waiting despite having an appointment, and didn't explain what was done or not done. On the last occasion (the last of my warranty services) even though the car was near needing an oil change, they said it wasn't necessary. Thus what should have been done under warranty will now have to be paid for. When the service light came on and I called to inquire about the oil change they totally brushed me off. This dealer made me feel like they were doing me a favor by letting me enter their dealership. I will never take my car back there, let alone consider BUYING a car from them.
- Jane R.
A

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I spent about $30000. I used them because I have bought two other vehicles from them and they earned my loyalty. I
Jacksonville Auto Sales Provider Name Locked
?t think anyone can beat their customer service and selection. They are very easy to negotiate with and that is because I have done business with them. They know that I will come back and I will send other people there. They deal with me over the phone and I
Jacksonville Auto Sales Provider Name Locked
?t have to sit around and wait. I dealt with them over the phone and went in and signed all the papers.
- Patricia S.
A

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The internet sales manager was courteous and gave us a very low internet price offered by our bank. He did not try any gimmicks or add ons except for the $600 dealer prep fee at the end. To get us to buy a car already in inventory he threw in back up sensors, a rear cargo mat, and took another $500 off an already low price.
Jacksonville Auto Sales Provider Name Locked
's trim levels are nice in that you don't have to negotiate everything. The EX-L
Jacksonville Auto Sales Provider Name Locked
has what is has and you can't really add anything else. Floor mats, heated seats, leather, etc. are all included in the trim level. My only complaint, other than the $600 dealer prep fee, is that every time we went in to get something, like our tag, keys made, free tank of gas, it would take forever. For example, getting another key made took two hours. I was able to work on my blackberry otherwise I would have been more upset.
- Paxton S.
A

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Terrific- After being disgusted by the dishonesty of many other dealerships in town, they were a breath of fresh air. I worked for the auto industry for several years and these guys also know what they are talking about. Buy with confidence. We will cheerfully purchase our future vehicles from them as well as recommend them to family and friends.
- John P.
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All Auto Sales in Jacksonville, FL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A & F CARS & TRUCKS

10218 BEACH BLVD
Jacksonville, FL

A & G TIRE CO

3178 VINE ST
Orange Park, FL

A A AUTO WHOLESALE

6731 STUART AVE
Jacksonville, FL

A MITCHELL MOTORS

621 PARK AVE
Orange Park, FL

A MITCHELL MOTORS

8453 BEACH BLVD
Jacksonville, FL

A1A TRUCK & AUTO CTR INC

463495 E STATE RD
Yulee, FL

AAA ANTHONY'S RV OUTLET

8453 BEACH BLVD
Jacksonville, FL

AAMCO Transmissions Orange Park

356 Blanding Ave
Orange Park, FL

ABOUT TRAILERS & MORE

2979 SAINT AUGUSTINE RD
Jacksonville, FL

ACCURATE AUTOMOTIVE

7840 Philips Hwy
Jacksonville, FL

Action Auto Sales LLC

1974 Florida 16
Saint Augustine, FL

ACTON MOBILE INDUSTRIES INC

5960 RICHARD ST
Jacksonville, FL

ACURA OF ORANGE PARK SVC

7200 BLANDING BLVD
Jacksonville, FL

ADESA AUCTIONS

11700 NEW KINGS RD
Jacksonville, FL

ADESA IMPACT

11700 NEW KINGS RD
Jacksonville, FL

ADVANCED BOAT TRAILERS

11747 PHILIPS HWY 300
Jacksonville, FL

AFFORDABLE MOBILE HOMES INC

850390 US HIGHWAY 17
Yulee, FL

AFG AUTO SALES

3406 SOUTHSIDE BLVD
Jacksonville, FL

AL & JIM'S AUTO SALES

1350 STATE ROAD
Saint Augustine, FL

ALBION GOLF CARTS

931 A1A N
Ponte Vedra Beach, FL

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