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Indianapolis Wrought Iron Fence Reviews
8/12/11- I took pictures of the steel fence and called Ameristar myself to find out if it fact the fence was manufactured by Ameristar. I spoke with
8/13/11- When Mr.
8/22/11- Nine days later (six days from the second contract date), after repeated attempts to contact Mr.
8/25/11- Crews showed up briefly and places a few panels out FRONT(steel) in the afternoon and says someone else will be back to finish. Crew shows back up in evening and proceeds to finish the BACK(cedar) fence. At this point it's more then obvious that the 6x6 post are way to short and will not match the fence as shown in the photo. Final trim work on the fence is done half hazardly leaving almost a 1/2" gaps in some places and the panels are not even secured to the post, they are just literally setting on brackets. They left without building a back gate or putting on any of the copper post caps. I call Mr.
8/26/11- Crew shows up to finish installing MONTAGE fence panels out front. get most panels in place but by only securing them by using one screw to hold them in place. Also retrieve five panels that have been laying out in the yard rusting and reinstalled them. At this time I might add that at no time have they used ZINC-RICH primer or MONTAGE custom finish to protect the cut edges. They spray painted rust-oleum primer and master halco paint on the ends which clearly negates the warranty. They also ran out of montage components to secure the panels and used nuts and bolts from the first fence that Mr.
8/30/11- Today I decided to call Master Halco of Indianapolis and spoke with Rod. I asked him if he could look up and see if Mr.
8/31/11- I spoke with
8/31/11- I call Fifth Third Bank and notify them that
9/5/11- I call Ameristar to see if by any
9/22/11- Have not heard a word from Mr.
9/23/11- I have a contract in Mr.
75 days later!!!!!!! 11/8/11- update*** I ended up getting paid almost 3,000 dollars in damages to my property by Quality Fences Insurance Company. And after 75 days, and the return of my deposit from the credit card company, Mr."
He was very professional and did not pressure us with choice of materials to try to sell us a big ticket item. We initially wanted chain link, but ultimately chose the ornamental fence despite its increased cost as it was the best fit given our yard.
The men came out in multitudes and the fence was completed in 2-3 days (they had to come one more time for additional work).
There was a mix-up with one fence detail we wanted, but they came back without argument and fixed it at their expense. We ended up with more fence than we paid for.
They are not the cheapest out there, but you get what you pay for. The finished product is beautiful and we had a very pleasant experience with this company. No regrets with our choice.
We probably won't use them again as they did such a good job and have such a good product that I expect the fence to last for a long time without problems.
All Wrought Iron Fence in Indianapolis, IN
New Castle, IN