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Indianapolis Window Replacement Articles
Window Replacement reviews in Indianapolis
It started great with the sales end of things (early April). However, things took a turn for the worse afterwards. him OUR copy of the estimate and paperwork. They went over the measurements but then he never gave back our copy. When my wife realized he had our copy, she called the office and left a message. We got no response for a couple of days (still April). I called
Now this is where it gets difficult.
Also note that we never received our copy of the estimate. While services should have been performed, they weren't. Finally, most of the communication had to be initiated by us, the customer.
As for the other 2 providers:
One provider said "showroom open 8-2" (in another place, it said 8-12) so i drove there. There were a handful of very nice entry doors hanging in the showroom (I was looking for the basic variety); there was no one there to talk to about doors, door options, fiberglass vs steel vs wood etc. A nice lady from the back made me an appointment for monday -- but that is something i could have done over the phone.The second provider i drove to that advertised saturday hours had a sign up that said they had decided to close on saturday due to the holiday, sorry for any inconvenience, fill out a postcard (laying on the ground in front of the door), stick it in the door, and we'll call you and give you 10% off". I filled out the card, specifically asking for a call back on monday morning, and have never heard from them. So in all, i spent several hours saturday evaluating providers on-line and driving to their locations, and achieved nothing.
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