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A
" was easy to reach and work with. His crew did an excellent job installing the windows. They were very professional and answered all of" my questions thoroughly. They also cleaned up very well before they left. The windows work and look great!

-Brett H.

A
"The quality of work and quality of the windows is excellent. Installers were prompt, installation was completely done in 2 days with no mess, no hassle. Really" impressed with this company, their product and their installers.

-Karl H.

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Local Articles in Indianapolis

window, window seat, bench

Window Repair and Restoration

When window replacement isn't an option due to cost or preservation concerns, repairing or restoring your home's windows can return them to their former glory.

Replacement Windows

Replacing your home's windows may require a large investment. Learn what types of materials are available and what those energy efficiency ratings mean.

Angie's List

This handy infographic provides tips on household tasks to do in autumn, including gutter cleaning, roof inspections, chimney cleaning and stopping drafts around windows and doors. How Angie's List can help.

If you're selling your Illinois home in 2015, make sure to check the condition of your window and doors. (Photo courtesy of Angie's List member Grace M. of Chicago)

Replacing double-hung wooden windows with newer vinyl windows may seem like an obvious choice, but it's not your only option.

window, energy efficient window
Windows

Buyer beware: unscrupulous contractors and shady deals are everywhere.

Angie's List member Eric D. of Chicago had three storm windows installed during a larger window replacement project.

Adding storm windows can improve your home's energy efficiency.

Angie's Answers

?

Hello - I hope my answer will help point you in the right direction.

 

The reason you're having a hard time getting clear information is because there are hundreds of companies saying their window is the best. There are probably millions of different features you can choose to have for your windows and in price ranges from $169-$1200 (per double-hung window).

 

I've been in the business for 15 years and have seen many different window products from many different dealers and manufacturers. This all comes down to: "what's important for you and your home?" If you want a strong warranty from a company who has a full-time service department to give you piece of mind and service your windows should needs be, or are you looking at only those companies who offer true wood interior windows that you can paint or stain to match the home decor? Whatever is your hot-button, then that's where you want to start.

 

I would recommend you first choose how you want your new windows to look. Wood-interior with vinyl clad is only offered by certain companies, while there is a vinyl woodgrain finish to give you similar results without the maintenance. If you're only looking for a white interior and don't want the maintenance, a fiberglass or vinyl window would be the best choice from what is offered in the market today (vinyl will be less expensive - not necessarily cheaper quality). If you are going to change out a window to a french door and a door to a window, then you WILL NEED to find a contractor with some carpentry experience. Some companies will tell you upfront that they do not handle those sorts of remodeling projects due to the complexity and time it would take to get it complete.

 

Unfortunately, we won't be able to personally help you with your project as we work in the New England Area. However, if you wish to talk further, please feel free to email me at: sven@ritewindow.com and I'll be happy to let you know our prices for what we offer so you can compare and hopefully find a similar company to do the work for you near the Austin area.

 

Cheers!

?

Get your roofer back out there.  Course of shingles above the window need to be pulled, self sealing flashing, drip caps, and counter and step flashing are going to be required here. 

 

This is a flashing issue as the window connects to the mansard roof surface. 

 

Condensation and a leak are two different and very noticeably different (i.e. volume) things.

 

Flashing and roofing on Mansards can be tricky but is sounds very much like a roofing issue. 

?

For a broken window (or leaking seal in multi-pane unit), for a standard roughly 2x3 foot window, can run from low of about $75-125 for single pane to more like $200-300 range for triple pane, depending on construction and any special ultraviolet or heat reflective coatings. If a removeable window unit, of course cheaper to remove it and take to replacement glass place then have them come out, measure glass size, order glass unit, then come back to install.

 

If taking in yourself, commonly they can do single-pane in an hour or two, but count on a week or so typically for sealed double or triple pane unit to come in, so you will have to seal the opening in the interim. That is an advantage of having them come out - they measure and determine type of unit on first visit and can seal with tape and plastic sheeting (if you have not already done that), then come back with new unit and install a week or two down the road - but you are not stuck with an opening in the wall for a long time.

?

+1

 

Much easier to scratch and typically not as good a finished quality as compared to glass.

 

Benefits are the resistance to breakage as mentioned by LCD.  Any glazing shop should be able to re-create that panel. 

?

Thermal numbers look okay when looking at the NFRC.

 

Do you have any other data on them?  Air infiltration, Design Pressure, Visible Transmittance, and Condensation Resistance are all good evaluators.

 

http://www.mercuryexcelum.com/images/customer-files/Advantage.pdf

 

Air infiltration rate is way high at 0.21.

 

It may look nice in person but the performance numbers are below average. 

?
If you are being sued and/or counter suing, then you should hire a lawyer.  While you can do small claims court and sue without a lawyer, the Contractor's insurance will provide him a lawyer to defeat you.  Plus, odds are good the Contractor has more court experience than the average Home Owner, especially if this is his standard opperating procedure.  If you go against a lawyer, you will lose, even if you are right (Saying the right thing at the wrong time is very bad in court rooms.  Get a lawyer who knows the processes).

Once you decide you are suing, there should be no further contact or access to the property with the contractor.  If you have already been told you are suing, you should stop all access to your property (you are allowing them to gather evidence AGAINST you.  Your lawyer may be able to reach an agreement outside of court to allow the contractor to fix the work within a specific time period, but even then make sure you are not in contact with the contractor.  Anything you say, will be turned against you ("The Home Owner said it was okay.")

A building official has no legal obligation in court; his job is safety and minimum construction requirements as allowed per Code.  He has no say over materials and methods, and cannot assess damage. (IRC doesn't have a requirement that the door you mention exceed 35", so he won't care it isn't 36" as an example).  What he CAN do is state if the work is unsafe or causing other conditions which are unsafe.  Let your lawyer decide; but it is not in your best interest to have the Building Offical inspect with the contractor.

To sue you need to show damages.  Get another contractor (get some references or hire an architect to help ensure you get what you need) to inspect the work and give an estimate to repair.  The amount the contractor(s) estimates becomes what you seek in court (plus court fees) from the contractor.  If his work caused problems, you should be suing, not sued.

Also, be aware that no door manufacturer makes an actual 36" door (as an example).  They each have their own frame sizes, so a "36 door" in reality will be 35 7/8" to 35 3/8".  Each door maker has slightly different sizes (go online, you can see Pella, Anderson, Kolbe-Kolbe, etc. have their actual sizes available for PDF downloads).  If you replace a Pella 36" with an Anderson's 36" they won't fit perfectly.  In fact, the different styles within the same manufacturer are sometimes even different.  The purpose of trim is to hide the gap between the wall and door frame, so your door may be perfectly fine in size and method of installation. 

When you have this work corrected (and for any future work) utilize the services of a lisenced Architect.  They will oversee the work, review requests for payments and document existing conditions and conditions found during construction to prevent the situation you are now in.  They will also ensure the proper permits are filed and the inspections called for.  Because they are a third party to the agreement, they can be the 'bad guy' and make the contractor perform, where you just have to pay the invoices they approve.  The contractor deals with the Architect (and vice versa) and you get the project you wanted. The cost of the architect would have been around $3,200 and is minimal compared to what you are dealing with now, the peace of mind is worth it and architects often find cost savings that go directly back to the Home Owner.  When you account for time alone, you will have spent more than this on just preparing and attending the court case.

Because this is headed to court, stop all communication with the contractor and get yourself counsel.  Good luck.

Window Replacement reviews in Indianapolis

D

Rating
The work on the window replacement was fine, but they put the wrong color trim on the exterior window framing. The install crew didn't bother to let my husband know (who was home at the time of the work) that they were finished, and rather than letting him know so he could check their work and make sure it was done correctly, they just left. We ...More contacted a couple of days later via phone to let him know that the trim color was wrong, and he indicated they'd have to special order the correct color trim. He indicated it would take a few weeks but as soon as it came in, they'd send someone out to fix it. Well it's been a few months, and after one follow up call initiated by myself that was answered (I was told they were still waiting on the trim to be delivered) and another call that was again initiated by me and has now gone unanswered for 2 weeks, we are still waiting for the trim to get fixed. They have our money already because we bought the services through the Angies List Big Deal, so getting paid is not a motivating factor for them to complete the work.
- Bob C.
A

Rating
The windows came in early so installation was sooner than anticipated. Day of installation, installers were very professional and were very hard workers. They got all 14 windows installed one day! Two days after installation the homeowner got one window off track due to not tilting the window open properly. After calling the company, the installers ...More were back out within a couple of hours the same day to correct the problem. AMAZING! The product is a dream to use when opening, tilting inside for cleaning, and reduced drafts in house. Can't wait to see the difference in our heating bills this winter.
- Charles H.
D

Rating
I made the appointment. I waited all morning, and he did not arrive. On Saturday, I wrote Angies List. The responder said they did not know what I wanted. I responded that I wanted a refund. On Monday, the provider called to apologize as he had forgotten about the appointment. I waited until the 27 of October to hear from Angies List. No response. ...More I again wrote to Angies List requesting a refund as the service was not provided. Today is the 30 and I have not received an answer. I have checked my credit card and have not seen any type of refund. I would like a refund since the service was not provided.
I am very disappointed that nothing has been done. I have been a member for a long time and have never had an issue. This is frustrating.
- Linda E.
A

Rating
After weeks of dry weather, they managed to tough it out in rainy and windy weather, and in spite of this they were very efficient in getting the old siding off, and taken away. They informed me of the problems with interior studs once the siding was off and explained how they were going to new studs next to the old studs. The ...More only reason the garage was still standing was because the interior was held together by the and groove siding! The original studs had rotted over time due to moisture which accumulated due to grade and drainage issues. They recommended what steps should be taken with landscapers to fix the situation. They worked in muddy, and confining areas between fences and neighboring buildings and the result looks terrific.
In preparation for the next step, they have gotten matching paint swatches, and have discussed all the painting options. Because the garage's original construction is not perfect and alignment has been a challenge, they worked to apply the clapboards in a way that makes it look perfect.
- KEITH L.
A

Rating
We are doing a complete remodel of our home and so I have dealt with a variety of different home improvement companies. I was expecting a "hard sell" or pressured sales pitch, since I encountered so much of that already, however I was surprised that was not like that at all. I did my due diligence and shopped around. ...More Since we are doing many things to our home, it is essential that I do my homework and get a great price that fits into our overall home renovation budget. When I was ready I went back to them. They were as friendly and helpful as could be and not bothered at all that it took me roughly 3 weeks to make my decision to go with them. Everything about my energy efficient windows are perfect and my house is well on its way to being perfect too. I am happy this Indianapolis based window company turned out to be as great as advertised to be!
- Kevin L.
A

Rating
I cannot say enough good things about this company. We are replacing all of our windows in our 1938 home and were skepical about finding windows to match the character, but couldn't afford the windows many other companies recommended. After a lot of research done, we found that the windows we got actually have a better ...More warranty and still hold the true character of our home. really helped show us the differences in the windows and pointed out other windows in our own neighborhood. The results were better than we hoped for. The crew that came out was professional, timely, and great about answering questions. There was no disconnect, as sometimes happens, between the sales and service, nor the office when you call them. Everyone was so great to work with and I am so happy that we went with this company. Windows are a huge commitment and they made the process so easy and were so wonderful to work with. We have only done half and are in the process of ordering the second half. I am so exited to have this done, and done right!
- Alison E C.
A

Rating
Both jobs went very well. No pressure sales, which I like, just down to earth. The installers were very professional and prompt. I am looking forward to winter, well, almost. I know the windows are much better than my original and will be helpful winter. Thanks and all!
- NAN C.
A

Rating
was very personable from the first phone call until all the windows were measured an the plan put into place to start the process of the replacement.
- Barbra S.

Window Installers in Indianapolis

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

ZIMPLEMAN & RICH PREMIUM CONSTRUCTION LLC

5912 Rockingham lane
Mccordsville

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