Indianapolis Window Installers

in Indianapolis, IN

Window Replacement Reviews in Indianapolis

A

Rating
First, I gave them a "B" for Punctuality, only because on a Saturday it was not communicated to me exactly when they would be coming. If you would have had A-, I would have chosen that. This was for a
measurement before the job could be started. On the days the work was to be performed, they showed up everyday as promised.
I give them an overall "A".
I had a mess with rotted wood. I feared I was going to have to have most of my windows replaced.
came out and fixed everything. They painstakingly took windows and replaced all rotted wood so they looked like new. The process was explained to me and I was kept informed of all the work while it happened and why what was being done was being done.
I am so pleased with the quality of the workmanship, and to me that's the main thing. My husband has the bill, so I'm not sure of the exact cost since the quote for the work was included in the painting invoice. I know the total invoice was reasonably priced.
The workman were polite and respectful, even when I am sure I was asking silly questions.
The main point I wanted to make was the qualtiy of the work done was excellent. All work was well supervised by
. I asked about a particular 2 boards on the window which were probably ok. He replaced them so I would be comfortable, although they probably were fine as they were. He wanted me to be happy with the work.


- Beverly D.
F

Rating
I called
directly and left a message sometime before
4 to arrange an appointment.
responded promptly, and told me that he was tied up until
14, would I like a coworker to call me. I said yes, and no one called. I was gone most of the week of 7/14. I believe
14 I called the main office and a lady made arrangements for
to see our window on
22 at 9AM. He called at 8:30 AM and left a message saying he was unable to make it at Noon as was scheduled, but could we arrange another time.Instead of returning his call I called the office to see if I was mistaken regarding the time. The lady referred me to
, the scheduler. I called him and left a message. Soon after I left the message
called and apologized, and wanted to reschedule. By this time, I was tired of trying to meet with them, and informed him I wasnt interested in making an appointment.
called later in the day to see why I chose not to make an appointment.


- Arlene C.

Indianapolis Window Replacement Articles

Window Replacement reviews in Indianapolis

A

Rating
We could not have been more pleased with this project! We didn't think there was any way to replace this old patio door since it was so big. When I called
Indianapolis Window Installers Provider Name Locked
, he immediately told me that knew exactly what kind of door it was and that he had replaced several just like it. When he came out, he showed us a beautiful door with lots of options for style and color. We felt the price was very reasonable (it included installation and removal of the old door.) The door came in exactly when
Indianapolis Window Installers Provider Name Locked
said it would --30 days--and was installed that week. The installers,
Indianapolis Window Installers Provider Name Locked
and
Indianapolis Window Installers Provider Name Locked
, were very professional did a fabulous job. They had a lot of trouble getting the old window out, but they took their time and completely cleaned up the area when they were through. The installation looks so good, including the trim around the window.
Indianapolis Window Installers Provider Name Locked
even constructed some flashing to prevent water leaking down into the step in front of the new window. We will use
Indianapolis Window Installers Provider Name Locked
again and will recommend them to anyone who needs windows or patio doors.
- Laura L.
A

Rating
Indianapolis Window Installers Provider Name Locked
followed up on our request for an estimate, as did 4 other contractors. His approach was straight forward and he thoroughly explained the entire process. His pricing was competitive and after further research we chose them. They arrived on time and completed the job the same day. I would use them again and recommend them to others.
- wesley F.
F

Rating
I ordered windows on April 5, 2014. Today it is
Indianapolis Window Installers Provider Name Locked
16, 2014. I still have not had my windows installed despite the fact they came in well over a month ago. I was left a message over a month ago to schedule an install. I returned the phone and left a message. No call back. I left another message and no response. I called a third time and spoke with someone else and finally got an install date.
I took the day off for the install. The installer was late and did not install that day. I had to schedule another date for install. I spoke with the lady that never called me back and told her how frustrated I was with her and that she had not called back. I explained how I took the day off to be there for the install. She never apologized but did reschedule. She said they would be at the
house between 9 and 2 pm. I said that was not acceptable as I gave up a day. She guaranteed me that they would be there between 9 and 11. At 11:30 I spoke with the installer. He told me he was never informed of the guarantee of 9-11. After speaking with him, I called
Indianapolis Window Installers Provider Name Locked
and spoke with a lady. I again explained my frustrations. I was told she would leave a message for
Indianapolis Window Installers Provider Name Locked
, the owner. He has since never called. The installer showed after 1. At that time it rained and the install never
happened.
The installer worked out a time with my tenant to do the install the following Tuesday and/or Wednesday. He took her contact information. On Wednesday the lady I spoke with left me a message to schedule a time. I called her back and left her a message with the person answering the phone. I never received a phone call back. I called my tenant and the windows were not installed nor did the installer call. I’ve spoken with the installer; he admittedly never called my tenant.
Today I sit here horribly frustrated. I have a tenant who has given up her time. I've given up my time. I've paid for half of the cost. My advice to you, don't use this company. Your sanity and time is worth more than the money you'll save.
- Ryan B.
A

Rating
This company should be the prototype for all home service companies.
Indianapolis Window Installers Provider Name Locked
is so easy and relaxed to deal with, knows his products and makes wise suggestions as to product use in various settings. From the first time I had called the office,
Indianapolis Window Installers Provider Name Locked
called back very quickly and offered to drop by that afternoon (on a Saturday!) if it was convenient. The windows were installed when they arrived by two WONDERFUL service men. Apparently they have been with
Indianapolis Window Installers Provider Name Locked
for many years - always a sign of a healthy business. They were so clean, quiet, knowledgeable, were very patient in agreeing to take apart and store some of the pieces from the old windows which can be used as replacement pieces for the other 15+ existing windows. There was not a speck of anything left behind inside or outside. So, if you are in need of windows this is the ONLY company to call. If you want prompt, professional and knowledgeable service, this is the only company to call. Would not hesitate to recommend to friends, family and neighbors. Its really quite a surprise (a pleasant one!) to find such a wonderful provider.
- JEANNIE K.
A

Rating
Indianapolis Window Installers Provider Name Locked
measured the windows for my and my sister's house next door and told us exactly what would happen, when the windows would arrive, how long it would take to install. He explained the whole process and it was right on. Their communication is very good and I would definitely recommend. We both utilized
Indianapolis Window Installers Provider Name Locked
's services and products.

- sherry S.
D

Rating
Keep in mind this is nearly mid-
Indianapolis Window Installers Provider Name Locked
when I write this.
It started great with the sales end of things (early April). However, things took a turn for the worse afterwards.
Indianapolis Window Installers Provider Name Locked
came by to measure the windows with his installer but forgot his folder he had on us. My wife was home with the kids and she handed him OUR copy of the estimate and paperwork. They went over the measurements but then he never gave back our copy. When my wife realized he had our copy, she called the office and left a message. We got no response for a couple of days (still April). I called
Indianapolis Window Installers Provider Name Locked
, and he apologized. He was busy and asked if sending a picture message would work (we are on the opposite side of town from most of his work). I said fine as long as it was clear. No text or picture message came through. A few days later, we called the office and got a hold of his wife. She said she would e-mail a scanned copy of their estimate (now in May). No e-mail came through and we checked all of our junk and spam folders to make certain. We called back to the office and left a message and got no response. We also e-mailed and got no response
Now this is where it gets difficult.
Indianapolis Window Installers Provider Name Locked
had some medical issues (May into June), which we understand, things happen in life. What my wife and I won't tolerate is a lack of professionalism. We were never told (and we didn't need to know all the details; a
Indianapolis Window Installers Provider Name Locked
call stating "
Indianapolis Window Installers Provider Name Locked
's very sick and we are in a holding pattern until he gets better" would have held us over), and our repeated calls to
Indianapolis Window Installers Provider Name Locked
's cell and to the office were not returned. It was not until after he was out of the hospital that we found out he was down for almost 45 days. The response we got was only after we threatened to dispute our down payment charges and go elsewhere.
So
Indianapolis Window Installers Provider Name Locked
calls me to tell me the windows are in (early June)and the installer wants to start on a Saturday, which was just under 2 weeks out (late June). He also asked if we had indoor space to store the windows which would be dropped off shortly before the work. We had plans for that weekend but adjusted for this and cleared space in our garage as well. We then had no contact from
Indianapolis Window Installers Provider Name Locked
or his company for those 2 weeks. The day before the supposed install came and went with no call and no delivery. Finally a call from the office came Monday (AFTER THE DATE WENT BY) after we left a few (angry) messages.
Indianapolis Window Installers Provider Name Locked
's wife said the weather destroyed their schedule and they would be out right after the holiday weekend. No news and no show that Monday. Again it was my wife and I initiating contact and again weather was blamed and it was pushed back to that Thursday. Wednesday night I get a call from
Indianapolis Window Installers Provider Name Locked
that his installer is loading up the door but he is not willing to do anything else because he is going on vacation for a week after the door is done. On top of that, they found out the biggest window in our order is cracked and it will take 2 weeks on a rush re-order. So I was faced with an install of a door that week, some windows a week later, and maybe the last windows another week after that. My wife an I decided at that point we had had enough. We called
Indianapolis Window Installers Provider Name Locked
and got his wife and told her that we were done and wanted our money back. She said she would call back that night to go over how we wanted to do the refund. NO call that night . I called
Indianapolis Window Installers Provider Name Locked
Thursday morning and left a message stating they had until Friday evening to settle with us. My wife called the office and left the same message. I then sent an e-mail that said the same thing. No contact and it is now 2 days after the deadline.
Also note that we never received our copy of the estimate. While services should have been performed, they weren't. Finally, most of the communication had to be initiated by us, the customer.
- GREGORY B.
A

Rating
Our experience with
Indianapolis Window Installers Provider Name Locked
was very positive from the meeting with the salesperson to the installation and follow-up. We purchased 23 replacement windows and a front door with sidelights. Delivery came within the timeframe we expected and the installation was completed in one day. They were polite, efficient, tidy, and did good work. One window came in the wrong size and one had a scratch from the factory. These problems were taken care of to our satisfaction with no questions asked. We love our new windows and door and would recommend
Indianapolis Window Installers Provider Name Locked
.
- THOMAS L.
A

Rating
Mr.
Indianapolis Window Installers Provider Name Locked
was very pleasant and enjoyable to do business with. We are in the process of converting a three season room to a room which can be enjoyed year round. The first step was to replace the windows which were old and ineffectual. We replaced 12 sliding glass casement windows and one sheet of plexiglass which served as a window of sorts and had paint splashed on it. We wanted nice windows, but not too expensive. And since the room is completely surrounded by windows, high efficiency was very desirable. Mr.
Indianapolis Window Installers Provider Name Locked
was able to set us up with attractive, affordable, efficient windows. The windows came within the period predicted. The installation was projected to take two days, but was completed in just one. Other than the overpowering smell of the caulk, there are no complaints here. We no longer hear the interstate! The room is bug free! The windows are easy to clean. We are quite pleased!
- VALERIE E.
110% Guaranteed Money Back

We think we're the best, and we can prove it.

Try an annual plan and if you want to cancel in your first year, we'll refund you 110%

Annual Plans Only

All Window Installers in Indianapolis, IN

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

AJ Construction

PO Box 618
Osceola, IN

AKAT Solutions, LLC

712 Russell Ave
Indianapolis, IN

ALBERSHARDT CONSTRUCTION

Indianapolis, IN

All in One Restoration

8261 Redondo Dr
Indianapolis, IN

All Phase Group Inc

6317 Evanston Ave
Indianapolis, IN

ALL PRO REMODELING

1752 E 106TH ST
Carmel, IN

ALL STAR BUILDING CORP

330 ORANGE ST
Indianapolis, IN

All Star Roof, Siding, & More, Inc.

5541 Grassy Bank Dr
Indianapolis, IN

All Things Carpentry

108 Smith St
Whitestown, IN

All-Work & Services

P.O. Box 5101
Zionsville, IN

Allender & Sons Roofing & Siding

2436 S. County Rd 900 E.
Plainfield, IN

Allstate Property Solutions

7411 Glendale Dr
Avon, IN

Alpha Construction Inc

620 W CR 200 N
Danville, IN

ALTERNATIVE CONSTRUCTION CONCEPTS

6060 GLADDEN DR
Indianapolis, IN

AMERICA'S BEST PATIO ROOMS

450 S FRANKLIN RD
Indianapolis, IN

America's Window

9414 Hwy 62
Charlestown, IN

AMERICAN CONSTRUCTION CO

55 E 22ND ST
Indianapolis, IN

American Dream Home Improvement - Indianapolis

9567 Valparaiso Ct
Indianapolis, IL

Shop Local Window Replacement Services in Indianapolis

Join Angie's List to get the best local reviews in Indianapolis.

What Does My Membership Include?
  • Instant access to reviews for 700+ services
  • Exclusive service discounts - up to 70 percent off!
  • Top-notch support from our live call center
How does Angie's List work?
1. Say you need a Window Installer
2. Angie's List has tons of detailed, local reviews.
3. Find a winner, and book them.
4. Angie's List is there to resolve any issues.
CBS
Good Morning America
Fox News
USA Today
The Wall Street Journal
MSN money