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Over 54,646 reviews for
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A
"Called when they were on their way. They were on time and knowledgeable. They were able to warm me and make some modifcations quickly and I was able to talk to the" service member and the office personal when needed. Work was completerd neatly and nice and very friendly and helpful

-JULIE M.

A
"There were no additional costs and the price was good. They arrived as scheduled and the job was completed in two hours. They were nice and personable. I had just" replaced a valve at the bottom of the old unit. They were able to remove it and give it to me for additional use. They did a good job.

-ROSEMARY D.

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Local Articles in Indianapolis

When should I replace my water heater?

Dear Angie: My water heater is past its expected lifetime. Should I automatically replace it or wait until it fails?

Water heaters

Standard storage tank water heaters typically need to be replaced after about a decade, but they can last years longer with some homeowner maintenance. When the time comes to buy a new one, there are more options for consumers to consider.

Angie Hicks, founder of Angie's List
Water Heaters

Angie Hicks, founder of Angie’s List, answers a member question about troubleshooting water heater efficiency.

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Manufacturers recommend getting your water heater flushed annually, but what does “flushed” really mean?

More energy-efficient water heaters are coming this year. Learning the facts will help you to replace your water heater on your terms, rather than letting it become a last-minute problem. (Photo courtesy of Angie's List member Joseph K. of Boston)
Water Heaters

Changes coming this year will make water heaters more energy efficient, but may create some difficulties for homeowners.

Angie's Answers

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You have to put your self in the shoes of a business that is in business to turn a profit of some sort. All businesses have different overhead which in turn decides what their bottom line would be on their services. I personally would not go with an unlicensed professional for this type of install. You are messing with gas, venting issues, electrical wiring{electric water heater} and updated code issues such as a drain pan and tempature and relief drain lines for heaters that currently do not have them. I do agree that there are some companies that are way out of line for their installs but most of these companies are the really big companies that have very high overheads  I would assume. Tank type water heaters have changed over the last several years and with these safety changes come bigger prices. The price of steel thanks to China is skyrocketing and tank type water heaters are made of steel. Most wholesale plumbing supply companies cannot match what the big box stores are selling at retail to consumers. I happen to think from research that heaters such as Rheem, Bradford White and AOSmith who have been in business forever make a better product than what you can buy in the big box outlets. You also have to take in consideration the location of the water heater that is being replaced. Is it in the house, basement, garage or attic. Most 40 and 50 gallon water heaters that are purchased in a plumbing wholesale store in Texas cost between 300-340 for a 6 year warranty heater with 6 year on parts and tank. Speaking of warranty. Most big box companies will take a least 24 hours to a week to get your warranty problem taken care of. Most reputable plumbing companies will give same day service if they installed the heater.

So lets break down a typical install at cost to a licensed plumber in Texas

Heater: $315, water shut off $6.50, water flex lines or unions to code $20, gas flex line and cut off to code $12, misc fittings $15, Total $368.50 Lets add a 35% profit which is some what low  for a business $129, Total 497.50

This doesnt  include permits, pan and drain or any venting issues. The vent must go from the heater to the outside of roof using double wall vent.

Cost of permit on average $60

Most plumbing companies allow for 3 hours of time for a water heater. This includes picking the new one up. Delivering out to house. Draining and removing old water heater. Hauling off old heater. Installing new heater up to code. Going down to city and pulling permit.

Average Labor charges for heater installs $400

That would make this install run without extras on any code issues $957.50

I just had a 50 gallon gas water heater installed in my house for $1200 but I needed a pan installed. I used a licensed plumber.

 

 

 

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I've seen and heard mixed reviews.  They aren't really popular here due to our super hard water which clogs and rots everything it sits in.  A company I used to work for tried electric units about 10 years ago in several homes but had to replace many of them within a few years because the build-up from the hard water hindered their productivity to little more than enough supply to run a sink.  I've heard better success with gas units since there are no electric elements to burn out and gas can get hotter, faster to get through the deposits on the tubing walls inside the unit.

 

Standard electric water heater usually take a 30 amp circuit so they are often wired with 10 guage wire.  Electric on-demand units large enough to service an entire house usually take 50 amps (or more) from what I've researched in the past.  That means they need a 50 amp breaker and will be wired with 6 guage wire.  By the time you factor in the initial cost of buying the much more expensive on-demand unit and rewiring for it I'm not sure you'll save money in the long run. 

 

A better and cheaper option would be to put a timer on your standard water heater so it only kicks on during typical demand times.  They have override switches so you can turn it to cycle normally when you are off of work or need it during the day/night if not during the preset times.  A cheaper point of use water heater at the kitchen sink will ensure you have hot water there even when the main heater is off.  This is usually the point that requires hot water the most frequently.  Remember that your water heater will hold hot water for over an hour once it has cycled off.  Take advantage of that.

 

Todd Shell

Todd's Home Services

San Antonio, TX

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There could be. Different municipalities have different rules (codes). However, I have never heard of a plumber being the code enforcement guy. I have never heard of a plumber being able to collect a fine from a homeowner. It may cost you $150 to bring it up to code, but that should be included in the repair cost. You would need to check with your city (usually Department of Code Enforcement or Plumbing Commission). If he put it in writing, you need to send them a copy.
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Make sure they get a permit if required. Ask if they will haul away the old. Type of new heater installed and tank warrantee. What kind of parts will the price include, you should have an expansion tank installed and make sure they counter balance the pressure to match the static pressure in the home. Should also include new dielectic unions, do not reuse the old ones. See what the rate for extras is in case they need to do additional work. Check references if possible.

Tim Littrell
Littrell Plumbing and Bath Designs
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Water Heater Installation And Repair reviews in Indianapolis

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Rating
I noticed a water mess under our existing water heater. The water was warm and it looked like there was a leak. I looked through providers in Angies list and selected
Indianapolis Water Heater Installers Provider Name Locked
because of their location, cost and reviews. It was 6pm when I called and
Indianapolis Water Heater Installers Provider Name Locked
answered. He asked troubleshooting type questions to determine if it was a leak and not a bad pop-off valve. He asked me to take pictures and text them to him. He called and said that he can change it that evening for $650. I said let's do it.
Indianapolis Water Heater Installers Provider Name Locked
arrived at about 7:40pm to start the project. The removal of the old heater in the basement and the installation of the new heater went quickly.
Indianapolis Water Heater Installers Provider Name Locked
completed the project by 8:45pm. All on the same day. He said to contact him if there are any problems with the new water heater. The final price was $700 because the water heater he selected was $50 more than what he quoted. I am satisfied with the entire service.
- Randall D.
A

Rating
At first he was quoting about $500 worth of repairs. I was shocked. He offered to put in a new water heater for $1500 total. NO way. Then when he came back from parts place, I showed him my Angie's List booklet and asked if that coupon would work with this order. He said "no" but then after he did his work, the cost was $233. I wonder if the mention of Angie's List made him lower the price?
- Mary A W.
A

Rating
Indianapolis Water Heater Installers Provider Name Locked
, the technician, arrived on time, explained what needed to be done, and did it in a professional way. While finishing the job, he discovered a leak in the kitchen sink that he also repaired at no extra charge.
- ROBERT & MARJORIE C.
A

Rating
We were very pleased with the overall experience with this company. We have a finished lower level basement and didn't want the workman coming up our carpeted walkway which they listened to and made sure to drain the water heater outside. They were professional and cleaned up as they went. They noticed a furnace pipe that needed to be adjusted which they did for us as a courtesy. Everything went smooth and I couldn't be more pleased with the end result.
- JIM & PAT L.
C

Rating
Cost was a little prohibitive for me, plus they didn't really discuss the equipment options so I was not informed of just what I would be getting in terms of the $1200 water heater, for example. I prefer a little less hard sell approach. I went to Lowe's and got a 12 year warranty, self-cleaning GE water heater professionally installed for $615. I am extremely satisfied with my decision.
- GREG M.
A

Rating
There wasn't anything I disliked about them. They were very professional. They were neat about their work and they definitely knew what they were doing. They tore out the old system and put in the new system in like two days. They got things working great. They came in, did the job and left and it was like they never were here. They were really clean. They showed up when they said they were going to.
- Ruth K.
A

Rating
They were recommended by my sister. We were satisfied with them except for the price. They signed up for 9 years where they would come out every year to clean it out. I think we are on the year 7. They do a good job and do it pretty fast. They usually call on Tuesday. The price is too high, so I won't use them again.
- Patricia M.
N

Rating
HORRIBLE EXPERIENCE. He,
Indianapolis Water Heater Installers Provider Name Locked
, came out to my house on Tuesday, December 9...When I told him my issue, which was water backing up from the washing machine into my shower and bathtub. He looks behind the washer and says "OH...I can't get to that." CLUE # 1 LAZY...and then he proceeds to go to my hall bathroom and tries to run the snake from under the sink for about 30-40 minutes...and ask me to try the washing machine...This did not work!!! CLUE # 3 WRONG COMPANY... He then tells me...we we can try to run the snake through the roof, and if that doesn't work will need to install a ground level main drain clean out (oh and he made sure to let me know that wasn't covered by the warranty) .He said "I will call to get you back on the schedule for that...So, the next day, Wednesday...no call., so I left a voice message after 5:00 pm that evening. No CALL...the following morning (Thursday) ...I sent an email to his business, and I received a call from one of his employees about 10:00 am. (Thursday) ..I then asked her what was going on with my claim? She said "
Indianapolis Water Heater Installers Provider Name Locked
was waiting for approval from the warranty company for him to do the snake from the roof...and they should have it by end of business today (Thursday)...Need less to say...I did not get a call from his company Thursday evening, Friday, Saturday or Sunday...matter of fact...I haven't received a call from him AT ALL... So Sunday morning December 14, I contacted the warranty company to find out what was going on...all they could do was read from the notes...which stated...
Indianapolis Water Heater Installers Provider Name Locked
had been up on the roof, and diagnosed...that I would need to have a ground level main drain installed....I proceeded to tell the representative...that if
Indianapolis Water Heater Installers Provider Name Locked
had been up on my roof...shouldn't he have notified me or even kept up in the loop of what was going on with my property...They said they would contact
Indianapolis Water Heater Installers Provider Name Locked
on Monday, and get back with me. When I received a call back from the warranty company on Monday...they said they had spoke with the contractor,
Indianapolis Water Heater Installers Provider Name Locked
, and his diagnosis was that I needed a ground level main drain clean out installed, and he had not been up on the roof...he didn't think that would work. NON OF THIS INFORMATION HAD BEEN COMMUNICATED TO ME BY THE PLUMBER!!!! In fact...totally different than what he had communicated to my on the initial visit. So, he didn't even try to clean out on the roof after telling me that would be the next step...I advised the warranty company...I was not pleased with the customer service, lack of professionalism and concern, and if I I'm going to have to pay out of pocket for this service...PREMIER PLUMBING WOULD NOT BE DOING THE JOB. If I can't trust him to communicate and get the job done with a small task...I surely was not going to entrust my property to him...and I DID NOT WANT HIM BACK ON MY PROPERTY!!! I WOULD NEVER RECOMMEND THIS COMPANY TO ANYONE...I believe he was trying to take advantage of a woman and submit false bills to the warranty company for work not performed!!!!
- Tonya W.

All Water Heater Installers in Indianapolis

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White Construction

2328 Sickle
Indianapolis

Williams Comfort Air

1077 3rd Ave. SW
Carmel

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