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Upon completion, I asked him to add me to his list of regular customers in case we have more snow in the future.
I would definitely recommend
Their know if 2" of snow overnight and then another 1" of snow the next night equals 3" of snow. At the VERY least, the provider could send a mass email or text to let people know that they will be working that day.
Also, they charge by the inch of snow -- again, with no clue how they determine this. It's like a lottery when you get your invoice because you have no idea what you will be charged. Fun!
The worst, though, is that TWICE this winter I gave up waiting for them and then just shoveled the walk myself. We were in the 2"-3" gray area and I waited for a few hours after the snowfall ended (I'm not complaining about the response time -- I know they are busy. It would just be nice to know IF they are coming out at all.) Anyway, so I shoveled twice and magically still got invoiced for BOTH snow removals because they "still sent someone out." I have no clue when they plan to show up, and I have a responsibility to clear my sidewalks. They refused to work with me on the invoices, so I stopped using their service.
Finally, when they did arrive to do the clearing they continued to only do a portion of the walk (I live on a corner) even after repeated notifications that they had missed a significant area.
The rest of the work, when it was done, was fine. However, I will not be using this provider again. It's far too inconsistent for my liking.
I am now set up with Mr.
I was home today when he came by and he took time to have a little chat with me, he is very friendly, down to earth kind of guy. I would highly recommend him to anyone!!!
street. Very considerate. I live in Broadripple, out of their service.
When I explained I really needed service in case of emergency (I am 70 and had already had to go to emergency room that week)
he agreed to make it an emergency service and sent truck was out within three hours!!
Cleaned out into road not just drive so I could get my car out more easily. Also when requested cleared snow from under car so I could back it up. Insurance issues did not allow him to clear off car. I managed that and can now drive my car.
Thank you so much.
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