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B
"Showed up promptly and completed the job quickly. They did have to purchase a new wax ring, because the one that came with the toilet (I purchased separately) was" too small. They charged an additional $25 for that; reasonable considering the travel and time it took. The work was satisfactory, but the cleanup was a bit shoddy, and they dripped some water taking the old toilet out of the house. I would consider using their services again.

-Robert B.

A
"due to prior jobs, this provider gave an estimate over the phone based upon SQ estimate of the job and the type of tile being provided by customer

-JAN L.

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Pest Control/Exterminating, Decks & Porches, Pool & Spa Service, Landscaping & Lighting, Lawn & Yard Work, Lawn Fertilization & Treatment, Lawn Irrigation, Painting - Interior, Remodeling - General, Remodeling - Basements, Remodeling - Kitchen & Bathroom, Upholstery Cleaning, Carpet Cleaning, Basement Waterproofing, Heating & A/C, Moving, Real Estate Agents, Locksmiths, Storage Facilities

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Angie's Answers

?
Todd said it best.

An itemized list / cost breakdown, more often than not is used against the contractor when it is shared with other builders who will then beat it.

Good contractors use good people, and good people cost more.  Just the cost of having the appropriate insurance / bond can be the difference between winning a job or losing it ot a 'lower bid'.

It is the rule of three; there is Good, Cheap and Fast.  You can have any two:  Good and Cheap, won't be Fast; Good and Fast, won't be Cheap;  Cheap and Fast, won't be Good!

When comparing bids, it isn't the cheapest or the 'nicest' person you should select.   You should understand why there is a large price difference (it shows there are gaps in your design program or what you have asked for specifically, which means there may be arguments later).  If most of the bids are in line, and one is way high or way low,  you want to know why before dismissing or selecting them.

A price-only decision almost always costs more in the long run. 

Good luck!
?

No.  Heck no.  Here's a good example.  We very recently needed to find someone to install about 500 square feet of exotic wood flooring (we already have the materials).  We contacted about 12-15 top-rated Angieslist contractors.  Out of the few who did get back to us, we got 5 quotes, 2 of them were literally just over the phone.  They "didn't feel it would be necessary to even see the space". 

 

Here were the bids: 

$4000 (sight unseen), $2800 (sight unseen), $2500, $1500, $1450

 

We didn't "share our budget for this".  Why would we?  We asked them to bid the job.  That's it.  All of them should be well-qualified and they are all highly rated.  We were interested in how THEY value their time/resources - for an apples/apples job. 

 

Do you still think that you should tell them about your budget?  Your choice.  From my standpoint it isn't their business.  I'm asking them to bid on a project.  Invariably I'll get some very high bids, medium bids and a few more reasonable ones - ALL from "highly rated contractors". 

?
The answer depends on your contract.  If you do not have a written contract, you need to begin documenting everything.  Begin by using a calendar and marking the days the contractor started, worked, you had to speak to him/her about the work, etc.

Next photograph the work you feel is sub-par.  If work has been corrected, photograph it now to have a record of its condition.  If you have any "original" or "before work began" pictures get those together, too.

If you do have written contract, see what it says about warranties, complaints, failure to finish / comply, etc.  Holding the money may end up with the contractor taking YOU to court for the funds - you cannot just hold the money.  You need to document in writing what is wrong, what you expect to happen (be specific) and when it should happen by.  A good contract will explain if and how money can be held, how the arbitration or complaint is filed, etc.

You should also invite another contractor to come in and bid the work to finish the job.  They can confirm the quality of the work and give you a price to fix / finish the job.  This gives you justification for holding the funds and an option to finish the job.

If the contractor is not willing to fix the work or listen to direction, do not allow them back in the house.  A judge will ask you why you let them continue to do work if you found it unacceptable.  Take back the key or access to the building - you can also attempt holding any materials or tools as collateral if the cost of repair is higher than the amount owed.  Again, document what you are holding, its estimated value (google or ebay search), etc.

Finally, in writing you should fire the contractor and state the exact reason(s).  Document everything; if it is done in person after they leave make notes of what was said, agreed upon and disputed.  If you are satisfied that what you have paid is fair compensation for the work done, make sure this is noted in the letter firing the contractor.  If you feel money is owed, you will need to file a small claim in your local court.  Include the documentation you made, notes, letters, etc. when you file your claim so the judge will have a copy of everything.  Don't forget to contact the BBB.

Do not wait for the court date; go ahead and hire the other contractor and have the work completed.  Bring this invoice to court with you (file it before the court date if you can).  Bring photos of the finished work (again, file it with the court before the date if possible).  You must show what good quality work looks like vs the poor quality work.

Otherwise it will be a your word against the contractor and you will most likely lose, (the contract is a promise to pay for work) or even if you "win" you will most likely split the difference between the argued amount of money.  Also be prepared for the contractor to file a small court claim against you.  Same process as above, except now you will respond to the summons with a copy of your stuff to defend your reason for holding funds instead of asking for money back.

Good luck!
?

Herlonginc's answer stated that it is not the contractor's job to pay for materials and labor to do the job. I say baloney - a reputable, established contractor has the funds (or a business operations line of credit) to "carry" the job between interim or partial payments, each of which should be keyed to completion of distinct easily measured mileposts in the job, and for a homeowner I would say should be in not more than 20% increments for jobs exceeding a week or so. For shorter jobs, then an initial payment, 50% completion, and completion would be normal. His cost of carry funds is part of his cost of doing business, and is figured as part of his overhead.Bear in mind when he is buying materials and paying labor, his materials he typically pays for on a 10-30 day invoice, and his labor typically a week or two after they work, so he is not really "fronting" that much money if you are giving him weekly or biweekly interim payments, on a typical residential job.

If he does not have the funds to buy materials (excepting possibly deposit on special-order or luxury items, which still typically are 10-30 day invoiceable to him) and hire personnel then he is a fly-by-night operation, and he should not be bidding that size job. You should never (other than MAYBE an earnest deposit of not more than the LESSER of 10% or $5000) let the payments get ahead of the approved/inspected work progress - typically payment should be 10-20% BEHIND the progress, with at least 10% retained at the effective end of work until final inspections and completion of the final "punchlist".

That promotes rapid continuation of the work, discourages the all-too common nightmare of contractors taking on more work than they can handle so they leave your job for weeks or months to go work on someone else's job (frequently to start that someone else's new job so he can get the job), and does not leave you out a tremendous amount of cash if he does not finish and you have to hire another contractor to finish the job. Remember, if you have to hire a new contractor to finish the job, he will charge you a lot more than the original bid to finish someone else's unfinished mess.

This may seem cynical, but having started in the construction business about 50 years ago and seeing the shenanigans that a lot of contractors pull you cannot be too safe. You have to remember contractors are like any other people - I would say maybe 10% are outright crooks, another 25% or so will pull a fast one or overcharge if the opportunity presents itself, maybe 30% will do the work but not any better than they are forced to, about 25% are good conscientious reputable workmen, and the last 10% or so are really spectacular - conscientious, fair, and efficient craftsmen. This top 35% are the only ones you should have bidding in the first place. Therefore, only get bids from long-term reputable firms (so you shake out the marginal short-timers with less experience and also generally less ability to finish the job on budget and schedule), only those that have good RECENT references, and preferably with excellent word-of-mouth recommendation from people you know and trust. That way, you are starting right off with the cream of the crop, so hopefully whichever one bids low should be a good choice.

NEVER start with bids, then check the references of the low bidder - why even consider a vendor or contractor who you do not have faith in from the start ? Get references and short-list you possibles BEFORE you ask for bids.

Low bids - that is another matter - commonly the low bidder is NOT who you want, especially if he is significantly lower than several others, which might mean he is desperate for work, made a math error, or did not correctly figure the entire scope of work. You want a reasonable bid with someone you connect with and trust - that is worth a lot more in the success of the job than the absolute lowest bid.

 

Home Remodeling reviews in Indianapolis

B

Rating
Was not flexible about time of day he would perform service but when time was agreed upon he arrived and completed the job in a satisfactory manner.

- Susan D.
A

Rating
Spent a lot of time assessing the situation and working with me on thoughts I had. Gave answers to all my questions.
Came up with several options within a week - reviewed sketches. Considerate of cost of each option.
Will definitely consider in the future when I decide to have work done.
Seemed honest and knowledgable.
- KATHLEEN R.
A

Rating
They were very responsive and were available for calls. The subcontractors he used were always good quality. The work was good and the cleanup was fine. We also recommended them to our neighbor for window replacement.
- GERI & MIKE M.
A

Rating
We ended up being able to run a new drain line so we did not have to rip out our cabinets and counter tops. However, of the 4 companies-
Indianapolis Remodeling Contractors Provider Name Locked
and
Indianapolis Remodeling Contractors Provider Name Locked
was the only one to provide a quote. the other 2 companies never contacted me after coming to my home to see the job. He was very attentive and was able to answer all my questions about the potential job.
- JENNIFER C.
A

Rating
Indianapolis Remodeling Contractors Provider Name Locked
was very helpful. He came out took measurements of my room. We sat down and sketched out 3 options for layout. He gave me a high level estimate of what I should expect to pay for the remodel. Overall, I was very satisfied and would consider using
Indianapolis Remodeling Contractors Provider Name Locked
if I decide to do the project. It was well worth the small fee to have the information and drawings!
- WHITNEY V.
A

Rating
I purchased the $85 deal for the kitchen sink faucet replacement.
Indianapolis Remodeling Contractors Provider Name Locked
responded within a day to get contact information and then called to set appointment--was within 3 days after I purchased the deal. Was delayed that morning by one hour but texted to let me know. Installation was quick and efficient. Also asked him about sewer odor in bath and kitchen sinks. Based on his past experience, he diagnosed this as needing to replace air admittance valves. Went to
Indianapolis Remodeling Contractors Provider Name Locked
's and bought these and installed for only $10. Also had purchased home recently and could not identify where main shutoff valve was located. He was able to identify this
Indianapolis Remodeling Contractors Provider Name Locked
valve and tested it for us to make sure it was working. Overall very customer service oriented at a very reasonable price.
- Stephen & Venita K.
A

Rating
It was fantastic working with
Indianapolis Remodeling Contractors Provider Name Locked
. From the quote to the completion of the work they were timely, professional, and provided thoughtful solutions to the issues I was facing. Their craftsmanship is top notch and I am thrilled with all of the work they have done. I am excited to have them tackle some of my other household projects in the future. I highly recommend
Indianapolis Remodeling Contractors Provider Name Locked
!
- ASHLEY M.
A

Rating
Spoke with
Indianapolis Remodeling Contractors Provider Name Locked
and he was very professional, we played phone tag for a few days missing each other, when we finally spoke i gave him a description of what i needed done and he was honest and said i could have gotten a better estimate maybe with a handyman. This to me was very professional and it was all about saving the customer money. My wife always has a project going on so i will definitely use
Indianapolis Remodeling Contractors Provider Name Locked
in the future and i would definitely reccomend them them to anyone.
- Sylvester R.

Remodeling Contractors in Indianapolis

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Windows & Doors Of Today

5041 W 96th St
Indianapolis

Windows By Phil

1812 N A St
Elwood

WISHIHADTHAT.COM

3624 BUCK OWENS BLVD

WM Smith Construction LLC

3922 S Morristown Pike
Greenfield

Wolf Construction

PO Box 19089
Indianapolis

Wolf Construction

1118 N K St
Elwood

Wolff Construction Service

PO Box 5014
Zionsville

WOMACK HOME IMPROVEMENTS

515 SOUTH ANDERSON STREET
Elwood

WOMEN IN NEED GROWING STRONGER

8001 WESTFIELD BLVD
Indianapolis

Wood Renovation Inc

7301 Mardyke Ln
Indianapolis

Woodall Maintenance and Remodeling

5358 Drum Rd
Indianapolis

Woodmark Inc.

P.O. Box 480
Westfield

WOODROW LLC

1431 Nicole Dr
Franklin

Woodsmen Contracting, LLC

5423 Armstrong Ct
Indianapolis

WOODWARD WOODCARE

4197 W 700 S
Shelbyville

Woolen Woodworks

18560 Moontown Rd
Noblesville

Workman Services, LLC

PO BOX 1391
Greenwood

WORMANN & SONS INC

626 GOOSEBERRY LN
Greenwood

Worth Home and Lawn

Indianapolis

WRIGHT DESIGN-BUILD COMPANY

6358 N COLLEGE AVE
Indianapolis

Wright Remodeling

555 Riverside Circle
Columbus

Wright Works LLC

5207 N College Ave
Indianapolis

WW CONSTRUCTION

11204 WESTFIELD BLVD
Carmel

Xtra Hands

N/A
Plainfield

YAGER & SONS HOME SERVICES INC

1007 S Congress Ave Apt 138

YANT CONSTRUCTION

6391 N 900 E
Sheridan

YEADON SPARKS HOMES INC

6147 REDHAWK STATION
Mc Cordsville

Yelle Construction

3234 S Meridian Rd
Greenfield

Young's Construction

8990 E 200 S
Zionsville

ZIMPLEMAN & RICH PREMIUM CONSTRUCTION LLC

5912 Rockingham lane
Mccordsville

ZMAX CONSTRUCTION

PO BOX 102
Fishers

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