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The master shower was leaking water from the 2nd floor into a room on the 1st floor.
Plumber came and examined the shower determining that what was needed was to remove existing caulk and to re-caulk, for which he referred another company.
That was a relief as I had thought it could have been much more complicated.
He then recommended a 'whole house inspection', normally costing $100 but Angie's list had a coupon for $50.00.
Hoping that we wouldn't have any more plumbing surprises, I bought it.
I then asked him to insert a hand-held shower head which I had purchased onto a spigot which had a stationery shower head.
He replaced it after about 10 minutes labor, charging approximately $150.00, stating this was a discount because I had bought the whole house inspection package.
During the 'whole house inspection' he spent time in the basement talking on the phone with friends.
He also began calling me "
Due to cost and lack of professionalism i will hesitate to use this company again.
They responded VERY quickly for both service calls and were at my house within a half hour - this is their strongest suit. The service guy (same young man both times) was very polite and nice and seemed professional. He seemed to perform his job very well. No complaints there.
HOWEVER, they are VERY high priced compared to the average in the Indianapolis area. I was in a bind, so I didn't have time to get multiple quotes for putting in a new water heater. Their price seemed high to me when they were installing it, so I checked it out afterwards and found that they charged me nearly double what the average is in Indianapolis - even with $200 in various discounts I received. The water heater they installed seems to be a high-quality one and it may last for 20 years, but wow they are high-priced.
Their price was more reasonable when they came out to thaw my pipe, but I think that was just because of the niceness of the young service man who cut me a break considering he was just there for the water heater. I think their "normal" parice for thawing a pipe is also very high.
Bottom line: very quick, professional service, but super-high prices!
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