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Indianapolis Plumbing Articles
Plumbing reviews in Indianapolis
I received a call from the service guys at 8:15am this morning and they informed me that they would be out to my home between 12-3pm. They also went over the price with me again and asked if I would like a phone call prior to them coming to my house to let me know that they would be on their way which I said I would like.
At 12:25pm, I received a phone call letting me know that they would be out to my house in about 20 minutes. Sure enough, they were here within 20 minutes.
The guys introduced themselves, went straight to the hot water heater and got to work. They got the hot water heater to make the noise that I have been hearing and did some troubleshooting to see if they could fix the problem. They even flushed out the hot water heater some to get the pieces of sediment out that had accumulated in the bottom. After about 30 minutes of trying to find the problem, they were out of guesses. One of the guys told me he was going to call another guy at their company and run it by him before calling it quits.
Sure enough, they figured it out! The guys came back downstairs, pulled out the heating element, twisted a part back into place, put it all back together and fired the hot water heater back up, and we all crossed our fingers. We all sat there quietly waiting for well over 2 minutes to see if the banging noise would happen again and the banging never happened!
I have been living with this annoyance for months and have spent way too much money trying to get to the bottom of this mystery and it only took these guys around an hour to figure it out. Not only were they nice and professional and tidy but they were personable and they took the time to perform several troubleshooting tasks that the other companies never even bothered to try. I will be using
Now I know I could have save $200 dollars by doing this myself, but it was worth it to me to have it done in 2 hours without having to deal with disposing of the old leaky water heater. Also, I am very pleased with the quality of water heater.
I would use them again and probably will soon to replace an ancient water softener.
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