Indianapolis Medical Supply Articles

Sample Reviews

D

Rating
We equipment if fine. Customer service is terrible. Three examples - 1. When we received the bipap device, we were told that came with in-house service 24-hours a day. When we had problems, we waited until morning to call. At that time, we were told to bring the device to the office - no in-home. 2. We needed the pressure checked on the device. I asked if I could drop it off on the way to work. Theanswer was yes. When I went to drop it off, I was asked to stay. An hour later, after no service, I asked the manager if I cold just leave it. The I could. An hour or work time wasted. 3. We had a prescription for an overnight oximetry with the results to be faxed to the Dr. Two days later, I called to ensure the fax had gone out. After waiting on hold, I was told that if it had not, it owuld be shortly. I take that as a no, it had not been sent. The alternative is they could not fined the proper person to ask. That seems to be a pervasive problem - the right person is not available at the moment. We now have a prescription to add oxygen to the bipap. We will use a different vendor.
- DANIEL M.
F

Rating
Indianapolis Medical Equipment Provider Name Locked
was more worried about maximizing their profit vs best treatment for patient. Misled me on treatment options and equipment rental options. I returned equipment and have continued to be billed and being harnessed with calls on rental payments for equipment that was returned.
I cannot warn you enough to stay away from this company.
- Monte S.
F

Rating
My mother has been put on an oxygen concentrator for congestive heart failure, and they are billing us each month for equipment that should be covered by the insurance. I have made many calls to them to sort it out but they just keep billing us. It has added up to about $1800 at this point. It is absolutely outrageous, and I
Indianapolis Medical Equipment Provider Name Locked
’t know why they are not taking care of it, and I might go to Consumer Protection on this. They are billing us directly as if we never had insurance. My mother has Blue Cross Blue Shield to cover it, but they have never pursued it. I have talked to Blue Cross Blue Shield and they say that the equipment is covered by them. They never serviced the equipment. They never called us and didn’t bill us for more than 10 months or so. They never gave us any indication of any problems at all until they sent us a huge bill. Their paperwork doesn’t accurately tell us what they are doing. I wouldn’t recommend them to anyone.
- THOMAS C.
A

Rating
They were on the case when my dad had to go into the ER. He was hospitalized for 3 days and now he is in residential care. They are absolutely wonderful. I don't know what the general going rate is for home health care but we started out 3 hours in the morning and 3 hours in the evening. It turned out my dad needed more care so then we were suddenly looking at $12,000 a month at $20 an hour so that's why he is in a residential care facility. He wanted to be home but $20 an hour around the clock is unaffordable.
- Cara M.
D

Rating

1. On June 21, 2012 (Thursday), I purchased an item from
Indianapolis Medical Equipment Provider Name Locked
. At the time of the purchase, the
Indianapolis Medical Equipment Provider Name Locked
employee stated that the item could be returned within 3 business days.
2. On June 25, 2012 (Monday), the 2nd business day after my purchase(i.e. a cushion ring for wife), an
Indianapolis Medical Equipment Provider Name Locked
employee (different than the one from whom I bought the item on Thursday) stated that the item was considered a "personal item" and could not be returned.
3. If the employee from whom I purchased the item had told me that the item could not be returned, I would NOT have purchased it.
4. At the bottom of the document that I signed when I purchased the item, it clearly states that some items are excluded from the return policy.
5. It was my fault for not reading the whole paragraph on "Return Policy".
6. My complaint is that the
Indianapolis Medical Equipment Provider Name Locked
employee who sold me item should have told me that the item was considered a "personal item" and COULD NOT BE RETURNED, instead of telling me that the item could be returned within 3 business days and that a 35% restocking fee would be charged.
7. I just think that it is good customer service/good business for the retailer to tell the customer that the item could NOT be returned prior to it being purchased. Maybe the employee did not know the policy. Maybe she needed to be educated so that she could in turn educate the customer.
8. Either way, it was not a good experience. I paid $20.00 for item that we will not use.
- Jerry W.
A

Rating
My dad has sleep apnea and needed a C-
Indianapolis Medical Equipment Provider Name Locked
machine.
Indianapolis Medical Equipment Provider Name Locked
came to our house with the machine and let
Indianapolis Medical Equipment Provider Name Locked
pick his own attachments. They sat down with us and completely briefed us on the machine, how to use and care for it, etc. I was really impressed. They came all the way up to Sunland from Long Beach (a LONG drive) and the woman (
Indianapolis Medical Equipment Provider Name Locked
, I believe) was so kind. She was here for about an hour. We are also on a payment plan and pay for the machine at $100 a month, which is very helpful to my family.Overall a very impressive company.
- Trish G.
A

Rating
The services, punctuality and the follow up was just wonderful. I was very satisfied with the care that she gave me. She had gentle hands, and she knew how to soothe me. She was always cheerful and kind. I felt that she was doing something professional but also that she felt my pain. I give her an A on everything.
- ARTHUR H.
A

Rating
Indianapolis Medical Equipment Provider Name Locked
was very knowledgeable, helpful, and pleasant in gathering the information on the phone. I asked about alternative equipments that I had heard of but had not been available with my prior company. She knew what I was talking about and made arrangements for me to make this change. She took my Insurance information, Drs information and said that she would take it from there. 2 says later, I got a call from another
Indianapolis Medical Equipment Provider Name Locked
person. I am sorry, I did not write her her name down. But the key is that they initiated the call. She was just calling to update me on the progress of my order. She confirmed that my insurance had cleared and that the request has been sent to the Dr for the appropriate prescription and reports. She also reviewed with me what equipment I needed and offered to replace my humidifier chamber as well, which is several years old. My prior company often did not seem to know about the details of my equipments and I often had to go through several calls and transfers just to get a
Indianapolis Medical Equipment Provider Name Locked
replaced. Although changing jobs is not easy, this change to a better
Indianapolis Medical Equipment Provider Name Locked
Company when
Indianapolis Medical Equipment Provider Name Locked
is a national nightmare is tuning out to be be a real benefit.
- Barbara B.
F

Rating
My overall experience with this provider was lousy. I got the message loud and clear that they did not need my business. They will never have to worry about me darkening their door step again. The worker was rude , superior and smug.
- Pamela N.
A

Rating
I had them regularly up till then. They were superb. All the personnel are highly trained. They are very personable. They are efficient. They call before they come. They keep appointments. Everything I wanted in a home service, they did it. They are covered by most insurance. They didn't cost a thing with my insurance. I know my insurance will take that before. They were just fantastic. Both their medical and disability service were excellent. I would go out of my way to use them. Even if they were not part of a
Indianapolis Medical Equipment Provider Name Locked
, I would have still insisted to use them.
- George N.
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All Medical Equipment in Indianapolis, IN

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Access mobility, Inc

4855 S Emerson Ave
Indianapolis, IN

Acorn Stairlifts

Indianapolis, IN

Advantage Medical Rehab Equipment & Supplies

12415 Old Meridian St
Carmel, IN

Alere Inc

6465 National Dr
Livermore, CA

All Medical Supplies & Equipment

16225 Walnut St
Hesperia, CA

Allied Healthcare

33659 US 19
Palm Harbor, FL

APRIA HEALTHCARE

8446 MOLLER RD
Indianapolis, IN

Apria Healthcare

7353 Company Dr
Indianapolis, IN

At Home Health Equipment

4309 W 96th St
Indianapolis, IN

Automated Security Alert Inc

3500 Main St
Homestead, PA

Blue River Phrmacy

736 S Harrison St
Shelbyville, IN

Comfort Keepers

5214 S East St
Indianapolis, IN

Community Health Network

1500 North Ritter Ave
Indianapolis, IN

Community Home Health Services

9894 E 121ST ST
Fishers, IN

Compression, ETC.

2250 W 86th St
Indianapolis, IN

Costco

9010 Michigan Rd
Indianapolis, IN

Custom Home Elevator & Lift Co., Inc

11431 Williamson Rd
Cincinnati, OH

Cutting Edge Medical

23 Crescent Ave
Auburn, NY

CVS PHARMACY

1030 N ARLINGTON AVE
Indianapolis, IN

CVS PHARMACY

6509 N KEYSTONE AVE
Indianapolis, IN

CVS Pharmercy

119 W 56th St
Indianapolis, IN

DKC In-Home Healthcare Company

4011 Millersville Rd.
Indianapolis, IN

EAGLE HIGHLAND PHARMACY

3850 SHORE DR
Indianapolis, IN

Feingold Association of The United States

11849 Suncatcher Drive
Fishers, IN

Great Lakes Caring

3115 South Webster St
Kokomo, IN

Hancock Regional Hospital

801 N State St
Greenfield, IN

HANDI-RAMP INC.

510 North AVE
Libertyville, IL

HealthSP

Indianapolis, IN

Helppersons LLC

761 Wild Rose Ln
Greenwood, IN

Home Health Depot

7781 S. US 31
Indianapolis, IN

Home Health Depot

9245 N Meridian St Ste 200
Indianapolis, IN

Home Health Depot

1052 Greenwood Springs Blvd.
Greenwood, IN

HomeMed Pharmacy

6210 Technology Center Dr
Indianapolis, IN

http://Diabetic Products Direct

1738 NW 57 Terrace
Fort Lauderdale, FL

IU Health

Indianapolis,

IUHP Cardiology

13100 E 136th St
Fishers, IN

JG McGinness Foot Orthotics

1445 Dekalb Street
Norristown, PA

LifeLink

2049 N. Morristown Rd.
Shelbyville, IN

Lincare - Lebanon

374 North Mount Zion Rd
Lebanon, IN

McCrocklin Mobility

810 W Mill St
Middletown, IN

MedEx Inc

5644 S Meridian St Ste A
Indianapolis, IN

MEDICAL GUARDIAN LLC

1818 Market Street
Philadelphia, PA

Medicare Supply Store Inc

3015 S Keystone Ave
Indianapolis, IN

Medtronics

710 Medtronic Pkwy
Minneapolis, MN

National Prescription Assistance

918 W Main St
New Albany, IN

NIGHTINGALE MEDICAL

PO Box 8500
Philadelphia, PA

Nursefinders of Indianapolis Inc

8925 N Meridian
Indianapolis, IN

Occazio Home Care

PO Box 505
New Castle, IN

Pro2 Respiratory Services

7164 Zionsville Rd
Indianapolis, IN

Reduced Medical Supplies

Virginia Beach, VA

SAINT JOHN'S MEDICAL SUPPLIES

2020 MERIDIAN ST
Anderson, IN

SMILING SUNS ENTERPRISES LLC

3525 E SOUTHPORT RD
Indianapolis, IN

Soft Hose

11472 Tree Hollow Ln
San Diego, CA

Southern Stairlifts

7555 Terrace Beach
Indianapolis, IN

Sterling Medical Services

2 Twosome Dr
Moorestown, NJ

The Good Feet Store

7035 E 96th St
Indianapolis, IN

The Standing Company

5848 Dixie Hwy
Saginaw, MI

The WalkEZstore.com

2309 West Smith Valley Road
Greenwood, IN

THERAPY EQUIPMENT SERVICES LLC

16293 Menominee Dr
Plymouth, IN

UNITED SEATING AND MOBILITY

8727 Commerce Park Pl
Indianapolis, IN

UroMed

7340 McGinnis Ferry Road
Suwanee, GA

Valued Relationship Inc

1400 Commerce Ctr Dr
Franklin, OH

Vitagoods

31 East MacArthur Crescent
Santa Ana, CA

WESTFIELD PHARMACY

103 S UNION ST
Westfield, IN

Whiter Image Dental

180 Allen Rd NE
Atlanta, GA

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