Indianapolis Natural Stone Tile

"I was taken back by how difficult it proved to get an even piece to go flush with my because the has a raised lip that comes up an inch. They said there would have to be a lot of extra work involved and there was nothing that they could do to help. Ultimately I had to remedy the situation on my own and ...more we purchased two $150 stainless steel strips after the fact to finish off the project. It should also be that the best piece of granite is used at the most visible place and that did not happen here. They should have selected the best piece for the bar and they didn't. I am reminded everyday of this inaccuracy because I see the trouble spots in high traffic areas. They were not very pleasant in discussing my options. The customer service aspect was very poor throughout the remodel. I just wanted help to make it look right and it seemed that all they were concerned about getting their money and after receiving payment they shut the switch off. The other issue came on the scheduled week of their start date. We always have company over for race day and they got a late start."

"Very well. Helpful but not pushy in selecting the product. Installed timely. Very friendly. Good follow up after installation. They went the extra mile to provide the counter tops we wanted."

"Mr. has been a pleasure to work with. His attention to detail and customer service skills made this remodel a good experience. Mr at our first meeting understood our need to update an entire north Chicago family residence and make it a sell able property. The entire house remodel has had no time ...more limit and has gone extremely smoothly. As we near the end of this project I am happy to recommend Mr.

and

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" originally installed our granite kitchen cabinet tops (and one in the guest bathroom) for us the last week of August 2008 for just under $8,1000. The salesman was Means who did an excellent job of determining what we wanted and explaining the advantages and disadvantages of granite as compared to other ...more options.

took me to the granite sales place where I picked out the actual pieces which were to be used. An expert came to mearsure and create the template for the countertops, and the granite was cut and installed a week or two later, The only hitch was the call the night before scheduled installation that the granite cutting machine had broken down. However, they still managed to get here the afternoon of the scheduled day and worked overtime to get the work done. I didn't write a review at this time because I had surgery about a week later with several months of follow-up treatment. However, last week I purchased a new slide-in range. When it was delivered for installation, we discovered that the back of the opening was too small by 13/16 of an inch. On contacting

Means who handled the original sales, he arranged for the two men to come take care of the problems after stressing several times that it would be a dusty job. Needless to say, I am very pleased with the countertops (They are beautiful!) and with the service provided."

"It was an excellent experience. Everyone at was excellent to work with, very accommodating and professional. They even came back to verify measurements at no extra charge because we had some difficulties with installation of our cabinets and I wanted to recheck the dimensions before the granite was cut. Everything worked out ...more perfectly and the countertops look great! Thanks,

!"

"Arrived promptly and prepared the floor for the new tile. Everything went as expected and the work was finished in about four hours. We were very pleased with the results."

" was very professional. I believe he was honest, personable, and sincere. He always returned my phone calls. He was genuinely concerned that I was very satisfied with what I chose, and offered suggestions. The only problem was a piece of granite was too long before they left the office. So, someone had to cut the granite shorter."

"They were very nice. We ended up replacing the surface so we didn't have to use the marble guy. What they were talking about sounded very reasonable and workable if we had kept the surface. We found out more and decided to get rid of that piece of marble. They were very good and if we would have kept it, we would have used them."