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Internet Service Providers to Avoid

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Top Rated Internet Service Providers

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Over 5,296 reviews for
Indianapolis Internet Service Providers from people just like you.

F
"I've had connectivity issues on and off literally since day one, when I got the service, which is almost two years ago. I've had at least nine technicians" out to the house in that time, including three in one week. One would come out and would say, "This is the problem." The next day, they would come out and say, "I don't know what the last guy was doing." The next one comes out and says, "No, this is your problem. I don't know what the other guys are doing." I've told them it's the worst service/product that I've ever had in my life. I live in an older area and the reception is very poor in our area. It's very slow speed. I don't know what their plans are to upgrade the situation, but I feel like I'm on dial-up sometimes. The last tech did seem to know what he was doing and he changed some pretty significant stuff on my property. It has worked now for a month consistently now, but it's been bad previously. When I talk to them on the phone, they're friendly and responsive. The people are fine but the product stinks. Their responsive is fast. I've had a lot of issues and they've gotten techs out here fast. They're the only provider in my area or I wouldn't use them again.

-Mark R.

F
"We lost all our services (phone, internet and TV). had never buried their outside cable and last week this cable" was accidentally cut by a lawn crew. After multiple calls and repeated promises I was told that had escalated this trouble ticket and would be out on the next day to restore our service, After more calls I was told that could come out in three days and restore all our services (this would have been a total of six days since we lost our service). I finally purchased a new end fitting for the coaxial cable and reconnected the service myself. This was the worst service experience in my life -- every time I called I was reassured that our trouble ticket was escalated and service would be restored the next day. Each day when service had still not been restored and I called back, I was told that there was no record that my trouble ticket had been escalated. After three separate trouble tickets and a fourth escalated trouble ticket, I was informed it would be an additional three days before could come to restore our service. That is when I fixed the cable myself. This is what calls service?

-JOHN & CORINNE W.

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Internet Provider reviews in Indianapolis

B

Rating
It was winter. The installers ran cable around my house to the backside and then into the house. I don't really care seeing the cable stapled to the siding for all to see. The first time I had them install initially at this address the workmanship was neater. Problem today iis pricing. Incredibly high for what I utilize.
- Georgiane D.
C

Rating
Price has been fluctuating a lot. I have a lot of trouble with the internet, maintaining the connection speed I'm paying for is quite difficult and I've got service calls and I've gone to several motives. I've done through a lot to get my connection speed up to the one I'm paying for. That's my problem and that's been ...More documented with . I even bought my own really expensive modem/router because they were having problems with theirs and I went to 3 of theirs that they could not get up to speed. They are not effective but they are responsive.
- JILL A.
D

Rating
He was also supposed to upgrade a second TV and install internet in the home office. He was unable to install the recorder box and the internet where needed because two of the cable outlets seemed to not function properly and need repair. He said he would notify a supervisor and send a specialist to do the repairs that had the right equipment. That ...More was the last I heard from anybody locally. By June 10 I called their 800 number, and they promised they would get in touch. By that Friday, I hadn't heard anything and called again. They connected me with a dispatcher and said they would send someone out soon. I got a hold of them on the 13th, and the service representative said he would put in a notice for an escalation to prioritize the issue. on Monday morning a person from the Michigan center calls me, takes my info, and says that he'll send an email to the local technicians. I still have not heard anything from since that morning. Meanwhile I'm still without the services that I have ordered. The initial installer did manage to get my modem working, but it's not in the place where it shouldn't be. it just all boils down to fixing two outlets, and they won't get a technician to come out and take of it.
- Terence B.
C

Rating
Horrible service and lousy customer service, I called to discuss the bill with a supervisor, the csr told me to pay it or we would not have service any longer, I told her I wanted to soak to a supervisor and that we were u under the protection of the office of the President and as she was putting me on hold her exact words were "doesn't matter ...More cause you gonna get cut off", so as you can see, not very good customer service. Then after sitting on hold for over 45 minutes I heard her pick up the phone then hang it up. I was so upset but didn't have the energy to call back. I st haven't heard from them so I'll have to do a follow up call.
- Amanda C.
D

Rating
AT&T DSL service is stunningly bad in spite of the good will of the technicians they dispatched to our home. Over the span of a few weeks multiple technicians did multiple things, none of which amounting to meaningful results. Each technician was confident in his diagnosis -- one tech rerouted some cabling in our basement, another swapped out ...More the modem, and another switched an external connection -- but the problems never abated. I'm left to wonder if anyone at AT&T knows how the AT&T DSL infrastructure works. The primary reason I marked "hire again" button is because I am unaware of any viable alternative to AT&T outside of BrightHouse (I'm also unimpressed with that company as well). Our home is on the near east side and no ISP is eager to build a broadband infrastructure where poverty co-mingles with affluence. It's a bad business model I guess.
- Robert G.
F

Rating
Before switching to AT&T , High Speed Internet, or Land Line Phone please read our story.
The nightmare began on October 15, 2014 when AT&T installers arrived to switch the services listed above from Comcast to
AT&T. During the process of running wires to locations throughout our ...More home, an installer drilled into a water pipe flooding our home. Damages and related expenses total just under $28,500.00 and include collapsed ceilings; destroyed carpet; damage to wood floors throughout the main level; damaged cabinetry; damaged moldings; gaping holes in walls as well as destroyed and damaged home furnishings and clothing.
While AT&T admits that they are responsible for the damage to our home, they refuse to agree to a settlement that will restore our
home to the same condition that it was in prior to the October 15th disaster. For almost four months I have been negotiating in good faith with AT&T to reach a fair settlement only to have them lowball repair costs, exclude legitimate repair items and
repeatedly reverse themselves when caught red-handed in misstatement after misstatement. During this same four month period, we have been living in a home where 25% is a disaster area and totally unusable and the remaining 75% is totally unsuitable to entertain and an embarrassment to even have family or friends drop by.
Unfortunately, we are now at a point that we need to share this horrendous experience with the public. Please pass this on
as we would hate to see anyone else go through a similar experience with AT&T. And remember, if you ever get a knock on the door from a salesman that wants enlighten you about the wonderful world of AT&T. Try not to hurt him, but slam the door closed as quickly as humanly possible!!!!
- Timothy D.
D

Rating
This is an alert!!
P.... from AT&T rang my doorbell today at about 2:00 pm. He and an assistant (in training) wanted to sign me up for the Uverse services. I pointed out to that AT&T has been soliciting the Butler neighborhood regularly for about 5 years. I asked ...More what could he provide that would change my mind - given I have declined all previous offers based on poor service our friends have experienced.
" proceeded to tell me he could give me cheaper or the cheapest monthly rates - more than even what the AT&T corporate office could provide. He flat out confirmed that every house can and does have different monthly bills for identical services. He went on to dis the folks who sit at a customer call center for AT&T. told me he gets paid more money to go door to door in the freezing cold. "Why would AT&T pay those who sit behind a desk the same as I make meeting people?" He pretty much did not have good things to say about his employer or their customer service department.
could not guarantee the monthly price for more than two years. Said he had special powers to determine the price. "No big deal to keep the same price two years from now". Told me I would have every cable channel except HBO. (Bright House doesn't even offer that) Then he told me there would be an additional installation fee of about $180 to get the service. He would not confirm how long "his" rate offer would be good.
After about 15 minutes I told I don't make decisions like this at the door. I asked for a business card. He flat out said AT&T does not provide employees with business cards. There was no need for them. "We don't do business that way". He also did not offer to write down a contact number.
I thanked him for his time and told him to come back with his contact number (business card) and we might talk. He again was not interested.
rang my doorbell again at 7:45 pm. (same day) He wanted to give me a phone number for the AT&T retention department. To get the number I would have to go back into my house get my own pen and paper to write it down. was not interested in providing it for me. When I asked why I needed to call the retention center said "to get a lower rate than what I am currently paying for the services I currently have!!!!!!!"
After reading the other reviews about AT&T costs- broken promises I will hold off as long as I can before switching from cable.


- Robert H.
C

Rating
It is lousy. In any given day, channels will be out on the TV. It is all messed up. It has been that way for years. I probably should have got something else, but I am scared to get Dish. They charge an arm and leg to have cable. It is awful. I can have a car payment for the amount of money that you pay for the cable services. They do not bill for that. ...More They say that they do not bill, but I am sure there are charges with them. If I could get away from them, I would not use them in the future.
- Evelyn G.

Internet Service Providers in Indianapolis

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A Better Way Home Improvements

295 Gettysburg
Coatesville

A Retired Telephone Man LLC

8202 Clearvista Pkwy
Indianapolis

Alexander Technical Resources

1263 Glenwood Ave SE

Allinvestment Options

1 Monument Cir
Indianapolis

Andy's Web Tools

646 N Riverside Dr

AT&T

Carmel

AT&T

Avon

AT&T

740 SOUTH FULLER DR
Indianapolis

AT&T

650 E Hanna Ave
Indianapolis

AT&T

4850 E Southport Rd
Indianapolis

AT&T

9210 Rockville Rd
Indianapolis

AT&T

1620 S Scatterfield Rd
Anderson

AT&T

410 Gradle Dr
Carmel

AT&T

2001 E Greyhound Pass
Carmel

AT&T

7858 E 96th St
Fishers

AT&T

1711 N Morton St
Franklin

AT&T

6309 N Keystone Ave
Indianapolis

AT&T

5828 Crawfordsville Rd
Indianapolis

AT&T

2604 Madison Ave
Indianapolis

AT&T

7225 U.S. 31
Indianapolis

AT&T

10105 E Washington St
Indianapolis

AT&T

10537 E Washington St
Indianapolis

AT&T

5025 E 82nd St
Indianapolis

AT&T

4351 Lafayette Rd
Indianapolis

AT&T

2902 W 86TH ST
Indianapolis

AT&T

8227 Northwest Blvd
Indianapolis

AT&T

2615 Central Ave
Columbus

AT&T

575 N Pennsylvania St
Indianapolis

AT&T

2902 W 86TH ST STE 80
Indianapolis

AT&tT U Verse

8611 Michigan Rd
Indianapolis

ATT U-Verse

Indianapolis

Auto Transporters Online

25108 Marguerite PKWY, Ste A-353

Best Practice Institute

410 Evernia Street

BIG DAY PRODUCTIONS

5844 NEWHALL DR
Indianapolis

BIONIC CAT

5725 CARROLLTON AVE
Indianapolis

Bitwise Solutions

11495 N. Pennsylvania St.
Carmel

Blue Group Solutions

120 E Market St
Indianapolis

Box Crush Web Design/Branding

9302 N Meridian St
Indianapolis

BrandBlast Inc

Indianapolis

Bright House Networks

3030 Roosevelt Ave
Indianapolis

BRIGHT HOUSE NETWORKS

6845 E US HIGHWAY 36
Avon

BRIGHT HOUSE NETWORKS

700 CARILLON PKWY

Cable Indianapolis

Indianapolis

Cada & Associates, Inc.

10930 Flower Mound Pl
Fishers

Castle Point CSG, Inc.

3013 Rainbow Dr Ste B

CDM COMPUTERS

7340 E. Washington St
Indianapolis

CHA CHA SEARCH INC

PO Box 503288
Indianapolis

Charter Communications Carmel

14300 Clay Terrace Blvd # 265
Carmel

Cheaper Than A Geek

Headquartered in Crofton with service worldwide

CityWebPros

7385 Oakview Drive
Avon

Click Refresh

428 S. Atlantic Blvd

Comcast

Greenwood

Comcast

Avon

Comcast

Indianapolis

Comcast Damian

13416 Lubeck Drive
Fishers

Comcast Indianapolis

2-36 W Ohio St
Indianapolis

Comcast Indianapolis

2-12 N Illinois St
Indianapolis

Comcast Xfinity

997 E County Line Rd
Indianapolis

COMFORT COMPUTER TRAINING

6722 OSSINGTON DR
Indianapolis

CommercePundit.com

1625 Lakes Pkwy.

Company Name

8894 East 116th Street
Fishers

Computers-Networking-N-More LLC

9184 Summerfield Dr.
Plainfield

Connected Web Design

2349 Colfax Lane
Indianapolis

DBISP, LLC

5847 W 74th Street
Indianapolis

Design By Nur

1034 SE Linn St

DigitalPlus Consulting, LLC

PO Box 532117
Indianapolis

Dimensional Communications

7915 S. Emerson Avenue
Indianapolis

Discountwebtech.com

1252 Country Creek Circle
Indianapolis

Dish Network

10302 Prosperity Cir
Camby

Dish Network

3750 Priority Way S Dr
Indianapolis

Dish Network

Anderson

Dish Network Anderson

2109 S Scatterfield Rd
Anderson

Dish Network Indianapolis

50 West Washington Street
Indianapolis

Dish Network Indianapolis

10475 Crosspoint Blvd
Indianapolis

Dish Network Indianapolis

910 N Shadeland Avenue
Indianapolis

DSI inc

16040 Mundy drive

DSL Indianapolis

Indianapolis

E&E IT, Inc.

P.O. Box 29532
Indianapolis

Electrifying Services

15 Brentwood Dr.
Mooresville

Eric Zepeda

8888 River Crossing
Indianapolis

Frontier Communications

8001 W Jefferson Blvd
Fort Wayne

Fry's Electronics

9820 Kincaid Dr
Fishers

GadellNet Consulting Services, LLC

987 Keystone Way
Carmel

Global Sky Communications LLC

4232 Sycamore Ct
Franklin

H2O INC

PO Box 42026
Indianapolis

INDIANAPOLIS COMPUTER SOCIETY

555 FAIRWAY DRIVE
Indianapolis

Indianapolis Satellite Tv

10475 Crosspoint Blvd
Indianapolis

Indy IT Solutions.net

8482 N. Tibbana Drive
Fishers

IndyWeb Inc

3151 Madison Ave
Indianapolis

Innovative Technologies

550 US Highway 31 S
Greenwood

Inverselogix

4600 Touchton Road E, Building 100, Suite 150

ISOLDIT

7226 E 87th St Ste F
Indianapolis

Ison General Contracting & Handyman

876 N Centerline Rd
Franklin

LifeGrid Internet

1810 Broad Ripple Ave
Indianapolis

Lightbound, LLC

731 West Henry Street
Indianapolis

Link Worx Seo

2321 E. 45th. St.
Indianapolis

Local Position Marketing

1 Jackson St
Anderson

MAILSNARE

8809 39TH AVE

MarqueeWorks

758 Kapahulu Ave

math-360, LLC

1290 Bentley Way
Carmel

Matrix Custom A/V & Automation

12719 Touchdown Drive
Fishers

Media Tech LLC

PO Box 894
Westfield

MediaFuel

12574 Promise Creek Lane
Fishers

MIDWEST INTERNET INC

5348 N TACOMA AVE
Indianapolis

Modern Web Studios

1067 N Main St

Mostly Computers LLC

5348 N Tacoma Ave
Indianapolis

My Online Helpdesk

PO Box 296
Westfield

NAMESECURE

10 AZALEA DR

Netflix

9216 N Royal Ln

NineStar Connect

2243 E Main St
Greenfield

On-Call Lifestyle Management

11310 Winding Wood Ct
Indianapolis

PC Computer Guy

4601 Bertrand Rd
Indianapolis

PC Help Services Inc

8795 E 116th St
Fishers

Performance Media Placement

23172 Plaza Pointe

Phone Service Indianapolis

110 E Washington St

PICS International Corp

4790 W 73rd St
Indianapolis

Power Environments, Inc

6130 S. Belmont Ave.
Indianapolis

Precision HI-Def, LLC

PO Box 563
Beech Grove

Premier Plumbing Tips

2958 Doctor M.L.K. Jr St
Indianapolis

ratiokontakt

1101 Brickell Avenue, South Tower

Rella SEO

646 Massachusetts Ave
Indianapolis

RevLocal

8888 Keystone Xing
Indianapolis

Sators.com Internet Solutions, Inc.

49 Carriage Lake Drive
Brownsburg

SB10 Contracting LLC.

3356 Voigt Dr.
Carmel

SBC PRODIGY

1701 ALMA DR

Shades Of Chrome

3119 East Thompson Road
Indianapolis

SITE POTION

5124 Hickory Lake Dr
Indianapolis

Stay Connected LLC

2853 E 500 S
Peru

T. Brooks Web Design, LLC

3111 Rt. 38 Ste 11

TECH 2 IT LLC

7854 PARK N CIR
Indianapolis

Tech Advantage

10506 Magenta Dr
Noblesville

The Mac Experience

1702 W Michigan St
Indianapolis

The Right Way to Write

30 East Georgia Street
Indianapolis

THE UPS STORE

1350 W SOUTHPORT RD
Indianapolis

Time Warner Cable

240 N Meridian St
Indianapolis

Time Warner Cable

4931 Massachusets Ave
Indianapolis

Time Warner Cable

4625 W 86th St
Indianapolis

Time Warner Cable Indianapolis

4931 Massachusetts Avenue
Indianapolis

Time Warner Indianapolis

20 N Meridian St
Indianapolis

Timegears.com

13908 Allisonville Road
Fishers

Top-Shelf Installations

180 N State Rd 267
Avon

TOTAL TECH EDGE

PO BOX 491
Franklin

United Health Care

Indianapolis

Verizon Wireless

1950 E Greyhound Pass
Carmel

Verizon Wireless

49 W MARYLAND ST
Indianapolis

Verizon Wireless

1251 US Hwy 31 N
Greenwood

Verizon Wireless

8248 Rockville Rd
Indianapolis

VIF Computing Services

8285 Plaza Lane
Indianapolis

Virgin Mobile

5360 Capital Ct

VOYAGER.NET

Indianapolis

Web & Moore

32159 23 Mile Rd.

Webb Design

PO Box 690661

X3O EMERGING TECHNOLOGIES

11810 Parklawn Drive

ZavaSites.com

PO Box 884
Brownsburg

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