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Indianapolis Home Warranty Articles
Home Warranty reviews in Indianapolis
resolved. He knew what the problem was and how to solve it, but he didn't have the equipment he needed. Water backed up again and did even more damage. Had I used the provider I wanted, we would have gotten the job done correctly the first time. Our realtor, however, suggested we use the home warranty since it would cost us less. In fact, it cost us more because we had to pay the deductible on the warranty service and $800 more to another plumbing company, not to mention the cost of items damaged by water.sp
The company was very responsive and got someone out here right away, however, the provider was sub-standard.
We could not be happier with the home warranty! Every step of the process was easy and the contractor they chose was great.”
I was told when I called the next morning that I should have called back in an hour, their voice mail wasn't dependable. Hello, ever hear of an answering service? In this field, customers should not have to keep calling back. They also implied that they didn't get my message, which is untrue, as their plumber did call me the *next morning*!! (Way too late).
I was told that the lift station was not covered, which is a blatent misrepresentation of what is covered in their "premium" policy.
I will be asking for a refund of my remaining money. we've barely been in the house for a month!”
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