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But it got better: after we agreed on a price,
Really, it was a delight to see my grandmother's secretary looking so fit and fettle. It practically glows. And I want to be sure to add that it still looks like an antique -
One last note. I noticed a little something "off" the first day the secretary was back home but told myself it was no big deal. Then, the more I thought about it, the more I realized that the desktop, when folded back upright, was crooked and really needed to be straightened out. I could understand how the error occurred; after all, the wood had rotted underneath the hinges, so it had to be rebuilt. So I was reluctant to contact
When he brought it back the set of the desktop was absolutely perfect. He apologized once again and told me once more how he appreciated my patience. And then Mrs.
To me, the oops was the most telling part of our interaction. It's easy for people to be kind when things are going well but when there's an error that's when you really see who you're dealing with. And while I'd already become a
The next time we have furniture that needs attention, I know who to call.
Our secretary hasn't looked this good in at least 60 years. Thank you again
extremely helpful. I will definitely call
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