Access to trusted reviews, the best Fence Installers and exclusive discounts!
Real Member ReviewsMemberships allow Angie’s List to certify that all reviews are real reviews from real members—no fake, bogus, or anonymous reviews here!
DealsAngie’s List is a Community that you’ll use time after time. Research who to hire, learn tips and tricks, and consult with your neighbors
Instant Community AccessMembers can choose from tons of deals and discounts for projects they need to do, like 30% off exterior home painting!
Complaint ResolutionIf a project goes badly, Angie’s List has a complaint resolution team standing by to help you.
Indianapolis Fencing Articles
Fencing reviews in Indianapolis
make sure all was right, The new black aluminum railings look wonderful
and I am totally pleased. The office was cordial and helpful and made me
know that I was a valued customer even though my job was modest.
Imperial bent over backwards once we were approved to get us scheduled and have the fence installed. They were professional, accurate with the price estimate, efficient in installing the fence, and it is absolutely lovely.
After meeting with the sales rep, the installation crew showed up with no advance notice and without the drawn plans to guide the installation layout. They had to ask about how and where the fence would be installed. The installation crew left nails on the ground with no regard that my dogs could be harmed.
After the installation did not meet my satisfaction, I contacted the main office to discuss the matter with the owner.
I was told and given commitments on a return call with details on next step and that commitment was not met.
Many emails and calls were exchanged with the main office for a month before the matter was resolved. I had to initiate EVERY communication and status update.
The issue was finally resolved on 5.30.14, after approximately a month of time passing, 6 emails and a few calls. Yet again, the installation crew arrived without prior notification after I made that request twice to be contacted before their arrival so I could prepare the areas as I have dogs to secure. No call, they just showed up and started working.
I am happy with the actual product, the fence appears to be good quality and installed securely. However, due to the lack of communication skills, installation issues and overall lack of sense of urgency to resolve the issue, I will not use or refer this company to anyone.
Although the wait was quite long (5-6 weeks for the fence), I was told this up-front, and the installation was done the exact week it was predicted to happen. Additionally, the clean-up by the crew was excellent. No left-over lunch trash as with other contractors I have employed. We mow with a push mower, and over the past two years I think I have found just 3 pieces of trimmed chainlink in the yard. We have two giant breed dogs; niether have had any adverse affect on the fencing. It is holding up very well.
We think we're the best, and we can prove it.
Try an annual plan and if you want to cancel in your first year, we'll refund you 110%
Annual Plans Only
All Fence Installers in Indianapolis, IN
Join Angie's List to get the best local reviews in Indianapolis.
- Instant access to reviews for 700+ services
- Exclusive service discounts - up to 70 percent off!
- Top-notch support from our live call center