Indianapolis Countertop Installers

in Indianapolis, IN

Countertop Installation Reviews in Indianapolis

F

Rating
My experience to date has been horrible! Very unprofessional, totally unresponsive unless it is in their best interest.. I call and call and get responds like "I'll check on that and get back to you" only they never ever do. I signed a contract in March and now it is June and no counter tops. I'm sure once they see this they will call right away and say they were just now going to call me and set a date for the install. I wish I had given my money to some other business.
- Sherry G.
A

Rating
was exceptional to work with. He had great pricing and delivered a quality product is less time than originally quoted. We had the kitchen done before Thanksgiving! And the cute lazy
he presented me at the end of the project is an added bonus. I would definitely recommend him and wouldn't hesitate to use him again in the future.
- Laura B.

Indianapolis Countertop Installation Articles

Countertop Installation reviews in Indianapolis

A

Rating
I contacted
Indianapolis Countertop Installers Provider Name Locked
after getting a run around from another granite company.
Indianapolis Countertop Installers Provider Name Locked
, the owner contacted me immediately, came out to the house to give me an estimate. he was very professional, told me he'd be doing the measurements and installation as well. His price was very competitive with what the previous firm had offered. We purchased the package that included the sink, faucet and plumbing hook-up. We were glad we did that as it was very easy to make the decisions and the plumber that he uses is excellent. The installation was on schedule and as we had agreed to.
Indianapolis Countertop Installers Provider Name Locked
, along with two helpers installed the granite, and several hours after they were finished the plumber came and hooked up the water and installed the new garbage disposal. In addition to what he promised, he also gave a matching granite "lazy
Indianapolis Countertop Installers Provider Name Locked
". We are extremely pleased with the service and product. We found
Indianapolis Countertop Installers Provider Name Locked
to be extremely easy to work with and was the consummate professional.
- JOHN D.
F

Rating
The manager that visited our house started out very friendly and explained the work that would be done in our kitchen. She started to give us a quote, but then asked us our budget. She then told us a price that was just over our budget. She continued "crunching numbers" and told us if we signed immediately, she would be able to drop the price by $1,000. This was the first company that we met with for a quote, so we didn't have anything to compare the quote to. She showed us a book with pictures of door styles and colors that we could choose from. She also let us know which styles would be in our price range. We let her know that we were not comfortable signing today and that we would get back with her at a later date. She then let us know that her offer was only good for today, but we had 30 days to use the offer that was $1,000 more expensive. After 30 days, she couldn't guarantee how much it would cost. We told her that we would at least like to think about it for the day and to do some research, we were concerned about installing doors that were not solid wood and she only offers the thermofoil doors. She seemed very put off that we would not sign right away and let us know that our kitchen was in desperate need of repair and that we really needed to make a quick decision.
After leaving, she called me back about 45 minutes later and said she had spoken with her boss. He was willing to come down another $1,000 if we signed immediately because she explained to him that we were a "young couple without a lot of money who desperately needed their kitchen redone." I asked her if we could talk it over and call her back, but she insisted that I put her on hold or call her back immediately. We called back and said yes, so she said she would come back to our house for us to sign the contract. After getting off the phone with her we talked it over and spoke to some family members who are familiar with contractors. We decided it was not in our best interest to be pressured into something without fully doing our research, so we called her back. We apologized for being indecisive, but asked if we could just have more time to think about it. She said we could sign the contract, which would still allow us 2 business days to change our minds. That wasn't quite enough time for us, so we decided against signing the contract. She let us know that she was the general manager and it is not convenient for her to make multiple house calls in one day as she was on her way back to our house. She assured us that we would not find a better price and that we should not wait any longer to get the work done. Despite her pressure, we stuck to our guns and told her no. She basically let us know that we would regret our decision and call her back to get the work started, but the price would go up.
We talked to several other companies for quotes and NO ONE was high pressure or pushy like this company. We would never use this company for that
Indianapolis Countertop Installers Provider Name Locked
fact and I'm quite appalled at the way we were treated. This is our first home and we are a younger couple, but making us feel bad about our budget and trying to force us into low quality, high pressure work is disgusting. Our first home improvement project was something we wanted to be educated on instead of rushing into the first good deal we came across. I will admit that the quotes were below the other companies quotes, but I would rather pay for high quality wood and friendly service, than get a deal on low quality products and TERRIBLE customer service.
- Guru P.
A

Rating
Indianapolis Countertop Installers Provider Name Locked
and helper arrived promptly and went to work to tear out my old countertops. Unfortunately they were liquid nails fixed and thus were very difficult to pry up and remove. This was accomplished reasonably quickly and was well done. A third colleague arrived to help the first two carry in the heavy countertops. The counter tops were placed, secured and cleaned. The the back splashes were placed and secured. All items were finished off and the faucet and soap dispenser holes were drilled. All particles and dust were carefully removed leaving my kitchen looking neat. I was very pleased with the skill and care taken with this job!
- Edith C.
A

Rating
I had already decided on the type of counter tops I wanted so it was just a matter of finding the right vendor. The people at
Indianapolis Countertop Installers Provider Name Locked
were polite and professional. The templater showed up on time to measure my counter tops and was able to give me helpful suggestions when he determined that the counter tops were out of level. The installers were also punctual and professional when they came to install the counter tops. I would definitely use them again.
- Denise L.
A

Rating
Indianapolis Countertop Installers Provider Name Locked
and his wife
Indianapolis Countertop Installers Provider Name Locked
are great to work with! I first went to the big box stores, looked at their prices and asked a lot of questions. After looking at the website ans the reviews on Angie's List for
Indianapolis Countertop Installers Provider Name Locked
it became clear who I wanted to do the job. (I also got an estimate from another A-rated company and
Indianapolis Countertop Installers Provider Name Locked
's price was the best.)
Indianapolis Countertop Installers Provider Name Locked
came out to my home with samples of their $48 sf granite and helped me choose the best one for my kitchen and baths. She was very nice and helpful. I then set up a time to go to their shop to meet
Indianapolis Countertop Installers Provider Name Locked
(owner) and to look at the actual granite slabs themselves. He and
Indianapolis Countertop Installers Provider Name Locked
were very helpful and pleasant the whole time, and I am detail oriented and like to learn so I ask a lot of questions. We picked out the sinks in the shop area as well (stainless for kitchen) and baths (white). They went over all the details with me such as picking a double sink with the larger bowl on the left side as that is closest to the dishwasher. Once I picked out the slabs I wanted we set a date for
Indianapolis Countertop Installers Provider Name Locked
and
Indianapolis Countertop Installers Provider Name Locked
to come to my house and do the template. At that time I paid him half the amount. IMPT: you should really see the exact slabs you are going to get! Even if you see a slab in a showroom, that does not mean what you will get will be exactly the same (unless you get that slab), as it all depends on when and where in the
Indianapolis Countertop Installers Provider Name Locked
your specific slabs were taken. The installation took less than a day.
Indianapolis Countertop Installers Provider Name Locked
had 2 other guys helping him. They removed and hauled off the old counter tops. They removed the 5 faucets in the 3 bathrooms as I was going to use them again. I bought a new faucet for the kitchen. I also had big mirrors glued to the walls in all 3 bathrooms.
Indianapolis Countertop Installers Provider Name Locked
was very resourceful in removing all 3, and it was not easy. He also hauled them away. They installed the same granite in kitchen and all 3 bathrooms and installed backsplash as well. The installed a new stainless sink in the kitchen and 5 white sink bowls in the 3 bathrooms. All were under mount. They drilled the holes for the faucets. They used silicone to to seal where the sink met the granite, as well as all the lines where the backsplash met the counter tops. They cleaned up when they were done, at which time I wrote
Indianapolis Countertop Installers Provider Name Locked
a check for the remaining amount.
The next day I had a plumber come out and install the new kitchen faucet and the 5 bathroom faucets. You need to wait a day to do this so the silicone with the new sink installation can cure. So just plan for this!
In my mind what is critical is that
Indianapolis Countertop Installers Provider Name Locked
is the same person you work with during the entire process. You get the slabs and sinks from him, and you pick out your exact slabs. He comes out and does the templating/measurements. You talk with him every step of the way. He cuts your sIabs in his shop. He delivers them and installs them. (Nothing against them, but big box stores do not work this way.) Another key point is that
Indianapolis Countertop Installers Provider Name Locked
and
Indianapolis Countertop Installers Provider Name Locked
are "good people," which makes working with them enjoyable. They have your best interests at heart and are not into upselling. I highly recommend them.
- JOHN G.
A

Rating
I worked with the sales representative who helped me pick out the granite that was used for the countertops. The owner measured my kitchen for the template and the installers installed the countertops. The whole process started approximately 2/17/2014 and was completed 3/14/2014. They installed the countertops within the timeframe promised , showed up on time, and cleaned up after themselves. Everyone I dealt with was professional and polite. I would highly recommend Artistic!
- Sandy A.
D

Rating
The counter tops were installed about 9-12. The original proposal included 2 bathroom vanity tops and kitchen granite countertops. The price also included "measure, sealing of the stone, delivery and installation for the total of $13810.00" The bar counter top was made at the direction of the designer. When it was brought out for installation, it was too large to walk between the top and the adjacent cabinets. I received a second estimate for "additional granite needed due to redesign of the island" for $2435. The original bar top already had steel supports in it which prevented it from being cut down. Because of all the confusion regarding the size of the original top, they discounted this proposal to $2191 which is what I paid to have the top re-made. In February of 2013 I asked for the original top to be returned to me so I could use it on our screened in porch. I soon received an estimate for $2037.00 for the first top that I had already paid for in the original estimate. Since then I have sent 18 emails to the original estimator. I have also sent 3 emails and left 3 voice mails for
Indianapolis Countertop Installers Provider Name Locked
, the President and CEO. On Feb 13 I received a response to a recent email from the office manager. It was a "breakdown of charges and payments". Their figures coincide with all the above figures. On Feb 13 I responded again asking for the original top to be delivered. I have not heard from them.
- JAN B.
A

Rating
It went great! LOVE my new countertops. I hated the green countertops when we moved in, but I didn't want to spend thousands for granite. They look even better than I had hoped for. I got the look of granite for so much less! He showed up on time, was very clean, efficient, personable, and professional. I would definitely recommend him!
- Nicole D.
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All Countertop Installers in Indianapolis, IN

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1 CALL Services

Indianapolis, IN

360 Construction Services LLC

55 S. State Ave.
Indianapolis, IN

360 Home Maintenance and Remodling

110 E Washington St.
Maxwell, IN

A & P CONSTRUCTION

1450 BANK PLACE
Indianapolis, IN

A New Horizon Renovations LLP

1687 Eastwood Street
Greenwood, IN

A1 Hoosier Painting and More

419 West Pike Street
Martinsville, IN

Abel Plumbing LLC

445 E. Gold Creek Road
Mooresville, IN

ABSTRACT ANGERER HOME IMPROVEMENT

477 Heritage Drive
Greenwood, IN

ACCENT CABINET CO

725 E MAIN ST
Greenfield, IN

Accent your home

702 W. Gordon Road
Mooresville, IN

Accessible Home Design, LLC

4277 W Arbor Terrace
West Chester, OH

Ace Construction & Remodeling inc.

1930 Indiana Ave
Anderson, IN

Ace Custom Flooring

6008 N Oakland Ave
Indianapolis, IN

ACE OF TRADES

6754 SMITHFIELD BLVD
Indianapolis, IN

ADVANCED PROPERTY MAINTENANCE

9377 N 700 E
Indianapolis, IN

ADVANCED SERVICES

5426 ELMWOOD AVE
Indianapolis, IN

Alan Edmore Handyman Services

1350 Beacon Way
Carmel, IN

Alex's Handy Service LLC

437 Orange St
Indianapolis, IN

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