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Indianapolis Carpet Installation Articles
Carpet Installation reviews in Indianapolis
Overall, the job was difficulties - but there were several difficulties. First, I waited over a month to use the installers recommended by the salesperson. This was a big and expensive job for me and I wanted a quality install. On several occasions, the installers were late - which was frustrating. I would get up very early - do what i needed to do to prepare for their arrival - and then they would be as much as an hour late. This was very frustrating! Some days, they were on time though. Not only did they arrive late on about half of the days, but they left by 1-3pm. Never were they at the house later than 3pm. I wanted the job done and I was frustrated by the early departures without explanation. I understand they may have needed to do something else, but being notified about how long they expected to be at the house would have been very helpful in the planning of my day.
When they began to rip out the old flooring, they discovered asbestos tile. So, instead of the floor being glued down and it had be laid over the asbestos tile. To my surprise and despite everything I read and everything I was told by other installers, they charged me MORE $$ to float the floor instead of gluing. Additionally, when they ordered the needed trim pieces I wasn't asked what type of transition I preferred (
Attention to detail was also an issue. The installers worked in a rushed fashion. I like a worker who hustles, but not one who rushes and then makes mistakes. They put in trim sloppily. Lots of gaps. Which at first they said they would not add caulk - but that i would have to do it! When you hire someone to put in a floor and nail the trim, you expect the finishing work. The only reason they ended up doing the finishing work is because there were some VERY BAD cuts - leaving big gaps at some corners. Despite this, I am so glad they did the caulking.
Finally, the most troubling thing of the install was the conversations the installers started with me. Again and again. Most of which I found offensive. I just tried to move it along as much as I could. They were in the middle of a job, I wanted my house back, I wanted the job done.
Overall, my experience with
I would not hire
The installers showed up on time took great care with anything that needed to be moved and installed the new laminate efficiently and timely. Overall a great experience.
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