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Indianapolis Cake Decorator Reviews
We were out to find a replacement cake in less than 24 hours.
It turned out great, and could not be happier with results. Thanks again!
During that first meeting, we requested a wedding cake with both chocolate and yellow cake.
She followed our decoration design closely, but she asked us to provide our own ribbon for the
The day of the wedding reception, we were very disappointed with the poor quality of service we received. She had agreed to deliver the cake between 4:00 - 5:00pm for our 6:00 reception. She knew our reception was in Martinsville and we paid an additional fee (in advance) for the added mileage for delivery. At 5:00 (her deadline), there was no sign of the cake. At 5:10, we called her. She said they were leaving Indianapolis and would be there shortly. We began to worry, since we knew it was at least a 40 minute drive.
At 5:30, we called again -- asking for an estimated arrival time. Guests were beginning to arrive and we still did not have a cake. At this point, she told us that the cake had not baked properly and that was why she was late. We were confused why she didn't say this in the first place, and we were not happy with her excuses. About ten minutes before our 6pm reception, she arrived with the cake. We then had to spend time arranging the table decorations around the cake while guests were already being seated.
After her discouragement of the yellow cake, we noticed that it was the first cake that people finished. Both the chocolate and the white cake were less popular with people. Her "buttercream" recipe isn't as rich as typical buttercream and tasted too sweet. In short, the cake was okay, but not overwhelming, It certainly wasn't worth the added hassle or the poor customer service.
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