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B
"My parents wallets and checkbook was stolen while they were staying at the hospital. We did our best to handle the situation for them since they are in their 90's."
,
and
worked with us to cancel credit cards and get new ones, cancel debit cards, freeze a checking account and convert a savings account to a new checking account.
also worked with the detective who needed information about times and amounts of transactions when the thief attempted to use the stolen cards. Over the period of about ten days and after two visits to the bank and many phone calls, the situation is almost resolved. I do like the zero liability policy for stolen information. We were advised to freeze credit with all three credit bureaus which we did.

-SHIRLEY B.

A
"Very good. I have been with
Members for over 20 years. Excellent service and professionalism. They usually have the best programs or rates." If not they are close. Any issues that arise in my experience they resolve to satisfaction even if it wasn't their mistake. I recommend them.

-Joshua N.

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Local Articles in Indianapolis

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Banks and credit unions

Banks and credit unions provide many of the same services but are different entities. Below are tips and basic information for working with a financial institution.

credit cards
Credit Repair, Banking/Credit Unions, Financial Planning

Data breaches make the news on a regular basis. So what can you do if someone uses your personal information to make unauthorized purchases, file a phony tax return or wreak havoc on your credit?

closed bank account
Banking/Credit Unions

In an era of online banking, switching banks can prove to be a daunting task.

emergency savings
Banking/Credit Unions, Financial Planning

Most of us want to save — but many of us aren't good at it. About one quarter of Americans have no emergency savings. How to build up your reserves.

savings tips
Banking/Credit Unions, Financial Planning

Whether you have a $0 balance or three-month’s worth of expenses already in the bank, finance experts say these tips can help build up your savings.

Angie's Answers

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Have you checked Angie’s List? Angie’s List Answers is a great place to find advice from professionals, but for ratings, reviews and information to help you hire the companies you need, visit www.angieslist.com today.

 

 

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Banking reviews in Indianapolis

F

Rating
car loan went fine and was repaid WELL ahead of time. at the end, I apparently had overpaid as showed credit balance (less than $100). under the impression that closing accounts can negatively affect credit rating, just decided to leave it there.
As statements were received every quarter, I would quickly glance at them and file away. 2nd to last statement there was one $5 inactivity fee that I did not notice - presuming no change as there had not been for a very long time. on last statement, noticed (three) $5 fee/month for inactivity. when questioned, I was told that it was a SAVINGS account (?) and that after a year of inactivity, there is a $5/month fee. I was unaware of this and they were unable to tell me where/when I was informed of that other than on the 2nd to last statement where the first fee was listed. they agreed to issue a check to me for the balance and refused to refund the $20 in fees accrued. obviously, being a car loan that I was paying back to the account - did not occur to me that is was a "savings" account. this is not a satisfactory resolution and caught me quite by surprise at the lack of appreciation for a customer!
- Carol A.
C

Rating
While this credit union allowed us to take out a 90% loan-to-value line of credit at a good rate, we have found them to be somewhat incompetent and marginally unethical.
Our loan paperwork was misplaced after our initial visit, requiring us to delay plans we had made based on their original timeline estimates. At no point did we ever feel like the employees we were interacting with really knew what they were doing.
After four months, mysterious $3.00 "Account charges" began to appear on our account, which turn out to be related to "paper statements" that we originally disabled and never requested. Apparently we received one "opt out" letter a couple of months after our loan was in place that indicated we needed to return something to them or we would start to be charged this fee. This sort of practice is completely unethical in our opinion, we can only imagine how many other customers are paying this fee without realizing it.
- Rebecca S.
C

Rating
Indianapolis Banks Provider Name Locked
persistently followed up with me after my initial
contact to get my business. He gave me a written estimate with very
low closing costs (about $500) , which is why I chose to go with
Indianapolis Banks Provider Name Locked

Bank over the other lender I had already started working with. When the good
faith estimate arrived, the closing costs were over $2,500, and the interest
rate was higher than we'd originally discussed. I spoke to
Indianapolis Banks Provider Name Locked
and expressed
that I was surprised and unhappy about this. He informed me that they were processing
the loan as a correspondent loan because my down payment source was gifted
funds. I am not in the mortgage business, so I looked up the term "correspondent
loan" since he did not explain this. Essentially, it means they sell the
loan immediately upon closing. I was really disappointed with this considering
that we'd discussed using gifted funds as the down payment in our initial
meeting and
Indianapolis Banks Provider Name Locked
made no mention of this affecting my closing costs in any
way. When I pointed this out, he became very defensive and stated that
"this is why we don't collect your application fee up front". So
essentially, I could walk away and not
Indianapolis Banks Provider Name Locked
my application fee at this point.
That's great, however; that would entail starting over with a new lender and
probably losing the home that I wanted. I also asked several questions about
the process and the information they wanted for the application.
Indianapolis Banks Provider Name Locked
told me
that if I continued to ask questions that the loan would not close on time. I
found that to be very rude. As a consumer, I expect to be able to ask all of
the questions I want and have them answered. At this point, I stopped
contacting
Indianapolis Banks Provider Name Locked
all together and just worked directly with the loan processor.
She did all that she could to get the loan through underwriting in time. In the
end, I closed 4 or 5 days later than I wanted. I can deal with that, I had a tight timeframe
(just under 30 days) and unforeseen circumstances pop up. However; the dismissive behavior and horrible customer
service were inexcusable.
Indianapolis Banks Provider Name Locked
had a typical sales mentality. He knew he had
me on the hook and I couldn't walk away without losing the house I wanted, so
why provide decent customer service at that point? I would not recommend this
bank to anyone and I will not do business with them in the future.
- Greg H.
F

Rating
Mint has very high reviews around the internet for their budgeting services, which I understood at first, but I've found them severely lacking.There are a lot of areas, such as utilities bills and some other recurring charges, that they either don't service, or don't account for well/miscategorize. The website is not easily navigable. The app is somewhat better. What makes things bad is that, for one, they have SO many ads for credit cards. It's ridiculous. You can't just get your business done because there are ads popping up all over the place. And, even worse, they make you take this initial survey in which they ask you to get their credit score through a "free" trial of their credit monitoring program. They're obscure as to when the trial ends, and they charge you 16.99 not for the year, but for the MONTH.
I thought I had until the 14th to cancel and not be billed, but
Indianapolis Banks Provider Name Locked
and behold, there the charge was on the 9th. Any place which does this is bad enough. But any place which 1) requires you to sign up for this trial to get information you NEED to use their site/app, 2) auto renews with absolutely no warning and 3) digs their heels and refuses any refund whatsoever -- that is A SCAM. Plain and
Indianapolis Banks Provider Name Locked
. I've filed a dispute with my bank and will also be seeking Complaint Resolution through Angie's List.
- Leah B.
A

Rating
I just switched from a bank to
Indianapolis Banks Provider Name Locked
.
Indianapolis Banks Provider Name Locked
was fantastic!
Indianapolis Banks Provider Name Locked
was wonderful and helped me set everything up and got my checks ordered.
Indianapolis Banks Provider Name Locked
also walked me through the website and showed me how to start using the Free Online Bill Pay, Mobile App, and other aspects of my banking. I was impressed that
Indianapolis Banks Provider Name Locked
has a 3.5% Interest rate on the Checking account!!! -Thank You
Indianapolis Banks Provider Name Locked
and
Indianapolis Banks Provider Name Locked
Staff for being great!
- Chad P.
A

Rating
After a messy divorce I've been trying very hard to clean up my credit. As a new member of
Indianapolis Banks Provider Name Locked
I hoped they would understand my plight and give me a second
Indianapolis Banks Provider Name Locked
...which they quickly did! I completed my loan on the phone with Amber and she called me that afternoon with the approval! My goal is to be debt free but an excellent credit rating is the next best thing and thanks to
Indianapolis Banks Provider Name Locked
I'm on my way!
- LaNita S.
A

Rating
All were great except online banking - meaning web access, free bill pay (IMCU charges $5.95 per month), transfer to non IMCU accounts, interest rates,)

If you are old school and love to go to branch for everything, this bank is for you.
- PATTI D.
F

Rating
My HVAC system was installed in May 2013. I have had nothing but headaches trying to get the automatic payments set up with
Indianapolis Banks Provider Name Locked
. First, I waited until August until they got in touch with me. I called a couple times before then to see what was going on and they said that it was being processed and I would hear from them once it was set up and ready to go. Well that's a complete lie because they never contacted me. It wasn't until I got online (luckily the day the first payment was due) to see that I owed $188.33 that day. I called and was able to set up a payment over the phone.
They assured me that auto payments would be taken out from there on out. Well once again they lied to me. I kept a much closer eye on my online account this time and when it came time for my next payment to go out I called in again to see why it was not showing up. They said they did have record of my first payment going out but an online account was never set up and they were not able to do this over the phone. Well that was upsetting because I gave all my information the first time and the lady on the phone specifically told me it was set up. So I went online and was able to get this set up. I called again to make sure everything looked fine on their end. They said it did and payments would start going out. The next payment DID NOT GO OUT!!!
I call once again and they said "oh they should have told you it will take 30 days for it to show up in your account"...umm, no, they never said that and they informed me that I would need to worry about this. Instead I get on a week after the payment should have gone out to see I have a late notice. I just knew this was going to happen. So when I called in and complained, they did say that they would not charge me a late fee but that they did the auto withdraw set up and that it would be active by the next payment. I wanted them to send me an email when this was set up or some kind of notification so that I knew for sure that i would not need to call in again. She could not provide me with this. She said that she saw it on her end and that I would just need to check back when it comes close to the next payment.
I find this to not only be terrible customer service, but they don't know what their doing either. I have not been getting notices about payments needing to go out or my online account not being set up yet. They also don't have any sympathy when I call in. It is COMPLETELY their fault yet I never heard a sorry or any type of apology. Nothing I can do now, but wait until the next statement is due to see if it will finally be withdrawn from my account on time. Never ever going through
Indianapolis Banks Provider Name Locked
again!
- Erick S.

Banks in Indianapolis

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

91st & Meridian Banking Office

9075 N Meridian St
Indianapolis

Alerding CPA Group

4181 E 96th St
Indianapolis

American Glass Service

1602 Indiana Ave
New Castle

Approved Mortgage Corp

107 N State Rd. 135
Greenwood

Avitus Group

201 N. Illinois Street
Indianapolis

BMO Harris Bank

2260 W 86TH ST
Indianapolis

Caliber Home Loans

1260 N Post Road Ste B
Indianapolis

CHARTER ONE BANK

1263 N ST RD 135
Greenwood

Chase Bank & ATM

7120 Emblem Dr
Indianapolis

Chase Bank - Castleton

5701 Castle Creek Pkwy N Dr
Indianapolis

Chase Bank - Indianapolis

8751 N Michigan Rd
Indianapolis

Chase Keystone and Carson

4071 S Keystone Ave
Indianapolis

Credit Dr

116 N Wall Ave

Doug Myers

501 Pennsylvania Pkwy
Indianapolis

Drew Dozier Agency - State Farm

130 E Epler Ave
Indianapolis

Ed Rowell

501 Pennsylvania Pkwy
Indianapolis

Elements Financial Federal Credit Union

225 South East Street
Indianapolis

ELFCU - Farm Bureau Branch

225 S East St
Indianapolis

Family Horizons Credit Union

6665 E 21st St
Indianapolis

Fifth Third Bank

1036 Broad Ripple Ave
Indianapolis

Fifth Third Bank - Indianapolis

5959 E 71st St
Indianapolis

Finance Center Federal Credit Union

1301 E Stop 11 Rd
Indianapolis

Financial Center Federal Credit Union

7101 E 56th St
Indianapolis

Financial Health Federal Credit Union

1515 N Senate Ave
Indianapolis

Firefighters Credit Union

501 N New Jersey
Indianapolis

FORUM Credit Union

11313 USA Pkwy
Fishers

FORUM Credit Union-East Washington

8201 E Washington
Indianapolis

FORUM Credit Union-Lawrence

5760 Sunnyside Rd
Indianapolis

FORUM Credit Union-Monument Circle

120 Monument Cir
Indianapolis

FORUM Credit Union-Park 100

7023 Corporate Dr
Indianapolis

Franklin American Mortgage Company

8555 North River Road
Indianapolis

Greenfield Banking Company

1920 N State St
Greenfield

Guardian National Bank

4400 W 109th St.

Hardy's Coin Shop

3936 25th St
Columbus

Hoosier Farm Bureau Credit Union

225 S East St
Indianapolis

Huntington Bank

6830 Lake Plaza Dr
Indianapolis

Huntington Bank

724 Broad Ripple Ave
Indianapolis

Huntington Bank

3633 Kentucky Ave
Indianapolis

IMCU

136 N Delaware St
Indianapolis

INDIANA MEMBERS CREDIT UNION

4790 E 96TH ST
Indianapolis

Indiana Members Credit Union

95 S Mitthoeffer Rd
Indianapolis

Indiana Members Credit Union

8333 Naab Rd
Indianapolis

Indiana Memebrs Credit Union

7110 W 10th St
Indianapolis

IU Credit Union - Indianapolis

8936 Southpointe Dr
Indianapolis

Kemba Credit union

444 S Shortridge Rd
Indianapolis

LINK FEDERAL CREDIT UNION

5212 ROCKVILLE RD
Indianapolis

Merchant Rewards Intl.

600 E Carmel Drive Ste 269
Carmel

Mikes Cleaning Service 247 LLC

7325 E Troy Ave
Indianapolis

Miller Agency

8383 Craig St
Indianapolis

OLD NATIONAL BANK

9901 FALL CREEK RD
Indianapolis

Old National Bank Inc

900 E 96th St
Indianapolis

PNC

101 W Washington St
Indianapolis

PNC Bank

10002 E Washington St
Indianapolis

PNC Bank

1059 Virginia Ave
Indianapolis

PNC Bank - Market St Office

155 E Market St
Indianapolis

Price Management Solutions

7262 Chesterton Ln
Indianapolis

Regions

One Indiana Square
Indianapolis

Regions Bank

5151 E 82nd St
Indianapolis

Regions Bank - Indianapolis

555 N Delaware St
Indianapolis

Skip Trace Jobs

301 Lake Shore Dr

Teacher's Credit Union

6710 N Shadeland Ave
Indianapolis

Union Savings Bank

5881 E 82nd St
Indianapolis

USAA Bank

PO Box 33490

Shop Local Banking Services in Indianapolis

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