Indianapolis Auto Repair

in Indianapolis, IN

Auto Repair Reviews in Indianapolis

A

Rating
Rocker panel scraped some years ago when I had to swerve to miss a car coming at me; windshield cracked some weeks ago. Went to them from good referrals from Angie's List, plus a favorable experience by my brother.
I have to say, I think I'd rate these guys as among the best Angie's List vendors I've ever used, which is saying a lot.
very cordial, patiently walked me through all my options, and provided what I thought was a very fair estimate. Workmanship of the replacement panel and windshield repair was excellent. They also have your car washed nice and shiny for you when you pick it up. They estimated that I could pick my car up in only three days, & were able to meet that deadline (though I think the norm for them is about a week).
All in all, a very good experience. Would definitely use them again.


- MICHAEL T.
F

Rating
told me it would be less than a month to fix my car, and my insurance company provided me with a rental car for one month while they fixed it. After a month, the car was still not completed. They said it would take longer. We basically had to convince them to supply me with a rental car. My car ended up taking OVER an additional month. After finally getting my car back, they drove it to my house and apologized. I thought that was nice that they drove it over. However, not long after (less than a month), I was driving home from work in a bad part of town on a hot summer day, and I felt something completely fall out of the bottom of my car. I saw pieces fly down the street in my rearview mirror. Since it was a bad part of town, I did not stop and went home. My car still worked, but I noticed the AC had stopped working. Once the car also shut off by itself while I was driving.
I took the car back and they told me the "AC had fallen out and it was fixed". It worked for the rest of the summer. This summer, I turned on my AC, and the same thing-it did not work. I figured it was probably a problem with the Freon since
said it was fixed. I took it to a local mechanic and they said that there was a much more severe problem---that there were pieces missing! I told them about last summer how I felt things fall out of the bottom of my car. They said half my compressor was missing along with other pieces! They said those probably felll out last summer and they never fixed it correctly! And that if I let it go I could be driving around and the whole belt could fall apart. This is very dangerous.
After hearing this, I called my father and we made an appointment for me to take my car back to
. When I took it back in, they were only supposed to look at it quickly. It ended up taking near 3 HOURS. They LIED to my face. They took me out to my car, popped the hood, and told me that "look there is nothing wrong with your car". I honestly think they took advantage of me because I am a woman and do not know about cars. They said "Oh we are going to run a test to see why your AC is not working it will take a half hour. " It took a hour and a half +.
They finally gave me my car to take home. And said they would call my father about it...which I thought was strange if there was "nothing wrong with it". A week later they called my father and told him that they could not fix the car because it has been over a year.
They knew there was something wrong with the car, did not repair it, let me drive around with a dangerous situation, and lied to my face (which I honestly think has to do with the fact I am a woman). My father also believes that they put cheap parts in my car which is why it fell apart.
I will NEVER use them again if I have a choice and discourage anyone from visiting this dishonest business who would rather make a profit than ensure the safety of their customers.
- Kate M.

Indianapolis Auto Repair Articles

Auto Repair reviews in Indianapolis

A

Rating
Process was really smooth. The owner explained what needed to be done in detail and went through each line of the estimate. Will likely have them do the work I am just waiting on another body shop's estimate.
- Michelle H.
A

Rating
I arrived home after running some errands to find that I had just driven through some wet lane striping paint on the city streets and it was all over one side of my car including door panels, tires and tire wells. It was a mess. While I immediately tried soap and water to get it off I asked my wife to call
Indianapolis Auto Repair Provider Name Locked
because we had had very positive experiences with them with two previous auto accident repairs. Church Brother said to bring the car immediately to them, that time was of the essence. I was able to get much of the paint off with soap and water before it hardened. When I arrived at
Indianapolis Auto Repair Provider Name Locked
, I was met by
Indianapolis Auto Repair Provider Name Locked
who immediately pulled the car in and set to work removing the remaining paint and did not charge me anything even though I insisted I should pay for their help. Bottom line,
Indianapolis Auto Repair Provider Name Locked
at
Indianapolis Auto Repair Provider Name Locked
helped to prevent a potentially costly repair with his prompt action and thoughtful attention to my dilemma. I can never thank him enough!
- KENT V.
A

Rating
This mechanic was recommended to me by a friend. I didn't receive any other estimates for this work, since I wanted it done quickly. They worked with a towing company that got my car to their shop a few days after the accident (delay was 100% not their fault). Once the car arrived to the shop, they called that afternoon and provided me with an estimate and were able to order the part, which arrived the very next day. My car was ready to for pickup the next business day.
Indianapolis Auto Repair Provider Name Locked
also provided me with a detailed estimate for the bodywork damage, which was extensive. He's willing to work with me on getting this done bit by bit since my insurance won't cover this unless they find the guy that hit my car. It would've been helpful if he had spent some time explaining the work that was done instead of just handing over the paperwork, but I also feel that he was open and willing to answer any questions that I would have voiced. Overall an excellent, hassle-free experience. I would definitely use this mechanic again & recommend them to others!
- Karena S.
A

Rating
They did a super fast job, well worth the money. Reminded me of when a business was about you and not them. Thanks gentlemen I appreciate the service.
- John H.
A

Rating
Indianapolis Auto Repair Provider Name Locked
and
Indianapolis Auto Repair Provider Name Locked
could not have been any nicer, more accomidating, and personable with me. I bought the necessary replacement item offline, on my own, and they were still MORE than welcoming of my job. I know how busy they are with larger projects, insurance jobs that have deadlines, and more all encompassing jobs and they still made time for my
Indianapolis Auto Repair Provider Name Locked
$20 quick fix. I was honestly calling to just see who could get me in quickest regardless of price but to my delight as well, they were also $15 and $20 more cost effective than other body shops within 5ish miles of them.
I truly could not recommend them enough, very pleasant people to deal with and equally helpful!
- Ryan S.
A

Rating
I explained to them that this was a 14 year old car and I would be paying for the repair myself.
Without needing further explanation, they identified some alternatives that would save significant money in the quote. They didn't insist on painting all the adjacent pieces to make the blending perfect; they gave me an alternative of used bod panels or new, which cut $600 from the cost.
In the end, the repairs were still too significant for me to justify on a car that is only worth $2000 to start, but I greatly appreciated their efforts to minimize the cost in this situation without me even asking.
If I have another body repair, I'll definitely come back to them..
- BOB AND CHRIS B.
D

Rating
After collision, went to Langfords for quote and repair. Offices clean, staff friendly.
Dropped the vehicle off approx November 16th of 2012.
Repeatedly had to email and call for updates on repair status and told they were waiting on parts. In January insurance company called to inquire on status also and told they were waiting on parts. When the vehicle was finally ready in January we went to pick it up and were told there was a four hundred dollar balance for a rental car since they did not know how to contact us regarding completion. They told insurance company the vehicle had been ready for a week but they didn't know how to get in touch with us. (They had both my husbands cell phone, home phone and email and had numerous documented correspondence with him.)
My husband had saved all of his phone records and emails.
Pin Striping peeled off but we did not want to go back and have to wait weeks for a repair.
We were told they were busy before dropping off the vehicle and they were backed up about three weeks. It also was during the holidays and there were several significant snows. However, lack communicating to the customer, loosing records, time waiting on repair and peeling off of pin stripe two weeks after picking up vehicle warrants a C or D rating.
- JEFF AND CAROL M.
A

Rating
They repaired it and matched their paint perfectly. Their prices were more reasonable than our other estimates we had gotten. They had it repaired before the time they had esxtimated
- ron R.
110% Guaranteed Money Back

We think we're the best, and we can prove it.

Try an annual plan and if you want to cancel in your first year, we'll refund you 110%

Annual Plans Only

All Auto Repair in Indianapolis, IN

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1st choice towing

11672 n mann rd
Mooresville, IN

2N1 RACING EQUIPMENT

5014 ASPEN CREST LN
Indianapolis, IN

5 STAR MUFFLER CTR

8141 CRAIG ST
Indianapolis, IN

6th Street Auto Repair

93 W Brinton St Apt 26
Cicero, IN

96th Street Automotive Repair

3300 E 96th St
Indianapolis, IN

A & A AUTOMOTIVE-TRANSMISSION

5061 E COUNTY LINE RD
Camby, IN

A & A Tire & Auto Service

2603 Lafayette Rd
Indianapolis, IN

A & B TRANSMISSIONS

7748 CONNIE DR
Indianapolis, IN

A & K TOWING

8700 S STATE ROAD
Spiceland, IN

A & M CUSTOMS

5342 ELMWOOD AVE
Indianapolis, IN

A BETTER FILTER SVC

1105 Chandler Dr
Clinton, OK

A J's Transmission

4026 Senour Rd
Indianapolis, IN

A QUALITY AUTOMOTIVE

PO Box 518
Westfield, IN

A RICE'S CLASSIC TOWING

2246 CHURCHMAN AVE
Indianapolis, IN

A&A Transmissions

5061 E North County Line Rd
Camby, IN

A-1 AFFORDABLE TOWING

1128 S WEST ST
Indianapolis, IN

A-1 AUTO SERVICE

8170 CASTLETON RD
Indianapolis, IN

A-1 Auto Service

8170 Castleton Rd
Indianapolis, IN

A-1 BOB SPRINGER'S TOWING SVC

PO BOX 20064
Indianapolis, IN

A-1 BOB SPRINGERS TOWING & RECOVERY SERVICE

7245 EDGEWATER PL
Indianapolis, IN

Shop Local Auto Repair Services in Indianapolis

Join Angie's List to get the best local reviews in Indianapolis.

What Does My Membership Include?
  • Instant access to reviews for 700+ services
  • Exclusive service discounts - up to 70 percent off!
  • Top-notch support from our live call center
How does Angie's List work?
1. Say you need a Auto Repair
2. Angie's List has tons of detailed, local reviews.
3. Find a winner, and book them.
4. Angie's List is there to resolve any issues.
CBS
Good Morning America
Fox News
USA Today
The Wall Street Journal
MSN money