Houston Upholstery Cleaners

"They were good and we switched to another company because we got a better deal as far as the price was concerned. Overall, they were excellent and the price that they charged was fair. They did a good job. Their responsiveness, punctuality and professionalism were all good. If need be, then I would use their services in the future."

"We will host a dinner / group meeting at the end of the month and the carpet needed cleaning. Found on Angie's List. Mr. completed the job just as he said would. The carpet dried overnight. (We had another company do the same job and took several days to do.) the carpet and furniture looks great."

"They did a great job. Two young men came on a Saturday. They were professional and good. They were a little bit late, but they called me ahead of time and let me know they were running a bit late. Not only did the crew call, but the office called as well. They were very friendly. They explained the entire process and costs prior to doing any work. It ...more took them about five hours to complete the job. The only downside was the carpet in the den remained wet for almost two days, but other than that, they did a great job. They are expensive, but they are worth it."

"That morning we had a set appt. with another company that had given us an estimate. Thus the dog was boarded & small items, breakables, chairs, etc were moved out of the way. The company came & ended giving us 2x higher quote/estimate for the work to be done. For eg. extra cost for each sofa pillow, landing of the stairs, etc. that weren't mentioned ...more earlier in the quote was given than. We didn't go with them. I called Mr.

& he was personable, professional, & honest. I explained my situation & what I needed to get done in detail as soon as possible since work was taken off, things moved, etc. Mr.

was knowledgeable, helpful, & very upfront with his estimate. He came the next day to perform the job. There were no surprise costs.He would make suggestions but did not try any up sell. We were very satisfied. I would definitely refer & use them again."

"When I called to make the appointment, I was interrupted at least 4 times and put on hold. It took so long to make the appointment, I almost hung up. But after I made the appointment, all went well. I was pleased with their service, arrived on time, returned the rug on time. The pet stains did not come out of my couch, but so far the ...more is gone. That was really the most important thing for me. Carpet look great; again, the

seems to be gone. "

" was fantastic. The carpet was so wrinkled I didn t think he was going to be able to pull it out and when he finished it, it looks brand new. He was scheduled for 8:00 a.m and I looked out my window and he was in the driveway at 8:00 a.m. I was very impressed, he cleaned up and did excellent work. While he was cleaning the sofa, ...more my cats were in the cage next to it and the machine was loud and he saw it bothered the cats so he stopped and moved the cage to the kitchen. I was so happy that he cared enough for my animals to move them away from the loud noise."

"I obtained an estimate over the phone for cleaning 7 areas for $199.18. The crew arrived on time and reviewed work that we requested (which, as noted above was considerably more than the original request). prepared a revised estimate based on our new request in the amount of $686.31 (subsequently, the main office reduced the ...more amount by $35). I was surprised at the additional cost of cleaning the wool rugs ($2/sf). I was told later by the main office that this is because they use a special solution for wool and there is the potential for bleeding. But still the cost seemed exorbitant to me in that it didn't take the crew any more time to clean those rugs than it did for regular carpet. Nevertheless, the crew did a thorough job and I was pleased with the end result. Of course, it is possible that another company would have charged a similar amount for cleaning wool rugs. I did not get another estimate."

"Arrived earlier than expected. Only one guy instead of two (his partner got sick and left early). Guy worked carefully, kept me informed, and did a good job. Asked if I wanted Scotch-guarding at extra $20 and I said okay. Then when the bill came, it was $20 a room!"