, and this process went just as smoothly as the first time.
charged us a flat fee and obtained the best loan for us with the best terms. We were able to get a rate that was ...more much lower than typical
rates at the time. The lender provided a yield spread premium, but
credited the amount to our closing costs (which is rare for a mortgage broker to do). The whole process is transparent so you know exactly what you're paying for.
was very prompt and responsive to both my questions and in preparing the loan package. She knows her industry well, and we felt like we were in good hands both times we used her. We recommend
to everyone we know and will continue using her in the future. "
Rated Review by Liz F.
"This is the 2nd time we've used
and his team to obtain a mortgage for our home, and the 2nd time we've been pleased to share we had a great experience. He is a delight to work with, very, very informative and helpful, ...more and similar to the last mortgage we had with him, makes an otherwise tricky transaction run smoothly and worry - free. He never makes one feel they are asking silly questions, and has a wonderfully warm, friendly demeanor. I highly recommend using him. "
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Houston Mortgage Brokers Reviews
"I was very new to the whole home buying process and I was very worried about making bad decisions or being taken advantage of by a lender. My fears were quickly allayed by
and his team. Throughout the process the team kept me very well informed as to what would be required. Their predicted costs were spot on. Their response time ...more was excellent and last but certainly not least they provided me with a fantastic closing cost. I always felt that they were on my side through the process and I would gladly use them again and recommend them to freinds and family,
"The whole team is very professional with great service. I got the mortgage before closing in a short time frame as they promised in the initial discussion, and every team member was there to help. I really like the deal they gave me and I think it's super. Very responsive and gave expertise analysis and advice on many mortgage related ideas and ...more decisions, I found them very helpful and it was a good deal. Definitely recommend. "
"I am so impressed and satisfied with the service I received from
. First off, I was bombarded with lenders from lending tree for my business. Not only did
offer me the best rate and fees upfront compared to the other dozens of lenders - they came through on their promise to close me within 30-45 days. ...more Impressively I closed on business day #15 even with Christmas and New Years thrown in there. My loan officer Yll B. was so wonderful to work with. Always responsive to my questions and concerns. They have an assembly line type model so you are in touch with different employees as the loan process progresses - everyone I dealt with was knowledgeable and helpful. It was very easy to get documents uploaded to the portal or faxed. They kept me up to date as the loan progressed. Everyone you need to talk to is available via email or phone. They have a dedicated customer care line as well. I could not have been happier with the service. I highly recommend them if you are looking for a lender. You wont be disappointed! Never thought closing on a home loan would be so easy and stress free! "
"My husband and I are extremely pleased with the service, professionalism and friendliness of the Prime Lending Team with
We initially started with a different mortgage company and after a excuse after excuse of why the refinance of our mortagage contined to be postponed we finally told the company to close our file. That ...more company took up an entire year of our lives...very aggravating.
Finally, after reading reviews on Angie's List about
at Prime Lending and his team we decided to contact them after canceling our loan with the other company. I was first caught off guard with how nice, friendly and understanding they were of our situation and they were really surprised and couldn't understand why the other company could not close the loan.
Even before seeing our actual numbers and credit reports they told us that we would be closing on Nov 1 (30 days after initial contact). I was impressed but skeptical due to our most recent experience. During the process they were very easy to get ahold of, answered all of our questions promptly and did everything they said they would do on time.
To our pleasant surprise, we closed on Nov 1, the day that they quoted us during our first conversation. We were so excited we couldn't believe it!!
I highly recommend without reservation
and his team from Prime Lending for any mortgage/refinance services that you may need now or in the future.
and his team have been nothing short of exceptional for us! This was our first home purchase ever, so we often needed additional explanations and had a good number of questions.
was extremely patient, honest, and professional in guiding us through the process and covering not only information related ...more to mortgages, but also overall home purchase. We would get responses even during weekends and nights! Needless to say, all documentation and details were clarified and prepared ahead of time, closing went without delays, and the rates were very competitive. Even following the closing,
would follow up and answer questions.
This is truly the way to conduct business! I wish him continued success and hope that his exceptional rigor and integrity will last throughout his career. I would not hesitate to recommend
to anyone, and will definitely use him in my next purchase, whenever that happens."
was great to deal with. From the start he was up front and honest, and as a first time home buyer made the whole process very easy. While I was hesitant at first to work with some one from out of town, he quickly put those fears to rest. Always answered the phone, and returned emails extremely fast. Our Loan paperwork was ...more completed way in advance, and while there were plenty of things to worry about in buying a home, the mortgage was never one of them. Most importantly of all, not only did they secure us an amazing rate, they also got us a credit back from the lender! (we got paid to take a loan, and not the other way around). I wouldn't hesitate to use
again, and plan to refer all of my friends as well."
"From the very first call, I encountered a series of very high pressure salespeople who main aim was to get my credit card info to start a nonrefundable application process. I asked many introductory questions since I wasn't sure that Quicken was the right choice. These sales people were not interested in providing rates, good faith estimates or ...more anything without a nonrefundable fee to start the process. That wasn't going to happen! The first woman was extremely pushy and had a ready made response to any objection I had. I was already making up my mind that this was not a healthy two way exchange and I was slowly mentally backing out of the entire process. She would have none of it and continued to call and email repeatedly for a few days. I finally told her I didn't like the
of the way they did business and she of course had a rapid fire objection to this. I finally told her to stop calling and emailing me as I would be choosing another lender. She demanded to know who and what rates, even though she hadn't provided any of her own!
A couple of weeks went by and some gentleman called me unannounced. He claimed to be following up on the inquiry and the pending status. This person also was not interested in sharing any kind of rates or estimates. In fact, after a few questions from me he flatly stated that I was wasting his time and he had a full list of other people he could be talking to. Well, that pretty much ended any chances of winning my business. I imagined a boiler room office somewhere that these very young sales recruits were working the phones to find unwitting targets."
) is a wonderful, warm and patient mortgage banker that helped make our mortgage acquisition as smooth as possible. As you know post-financial crisis, the entire process of finding the right mortgage product, getting approved & going through the litany of papers, accounts, tax returns, ...more credit details and the like can be so daunting, but
was ALWAYS happy to clear his schedule to walk me through each step, review every number - even a 2nd time - if i didn't understand anything. Plus, when it came to selecting a lender, he was 110% transparent, patiently helping us weigh the pros/cons of each lender's rate among a variety of scenarios. Even our letter of approval turn-around was mere hours, not days.
sent it to us at 10pm the night we signed our contract on a house.
We did encounter a couple of hiccups along the way that delayed our closing- but
went above & beyond to smooth these over, rising above the call of duty.
has that rare trait of personal integrity and responsibility; both were very evident in how he handled our issues.
He is 110% client-service oriented, and makes it his mission to ensure his clients are fully in-the-know regarding every step of the mortgage acquisition.
I highly recommend using him for any home loan in the future."