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Local Articles in Houston
Dear Angie: What are the differences between a home warranty on a new home and one for an existing home? – Kenneth E., Fort Mohave, Arizona
If you need home warranty advice, review these tips to understand how they work. Start with a reputable company and understand the contract.
A home warranty is a good marketing tool for a home seller. Before you offer one to a potential homebuyer, make sure you do your research on the company.
First, call your insurance company and tell them you do not want any proceeds paid to the contractor under your policy as you are not going with them. This way they can not collect money on your behalf. Insurance will typically have you sign a form for release of funds anyway but this is a good extra step to make sure your signature isn't forged. Second, call the contractor and tell them you will not be needing their services afterall. Did your husband pay a deposit? If so it may be non-refundable. Then follow up with a certified letter.
An email as well doesn't hurt but some states don't yet recognize email as a form of communication for legally binding documentation. This may have changed and I'm sure more states do recognize them as I haven't followed that topic elsewhere as much as I used to. The contractor's office should be local. A sure fire way to ensure they got the message is to deliver the letter to the office of the contractor and have someone at the office sign a duplicate stating it has been recieved and read. There's no arguing whether they received it or not by doing that.
Hopefully you've learned your lesson about high pressure sales techniques and storm chasers looking for a quick buck. Some people find out a much harder way. While these guys may be legitimate you should always do your homework on a contractor before signing the contract. Unless you have water running out of the house and the work has to be done on the spot it's not so much of an emergency that it can't wait until the next day.
Todd's Home Services
San Antonio, TX
Home Warranty reviews in Houston
Started with a plumber who insisted that I needed to replace all my toilets because they were just too old and that is why they were clugged up. My co-pay was going to be more than twice of what that same type of toilet would cost me at Lowes. So he was going to cheat me and the home warranty company. Yet Allied refused to listen and work with me. Finally, I just poured Daino down my toilets, lots of it... A year later they are still working fine with no replacements.
Then there was a situation with a fridge: I was offered $400 to replacea 2 year old strainless steel 3-door refregirator that Allied did not want to repair. After many arguments they agreed to pay $900, which is still a joke, as you can not find a replacement for that kind of money! Their answer? They pay cost of a basic fridge regardless of what you actually have. So if you have a very expensive appliance that breaks, you are out of luck with Allied - they will give you pennies...
There were more... But I think these two stories are enough to warn people of what they can expect. Good luck!
The timely responsiveness to my needs, great customer service, and quality work provided are what was needed in a Home Warranty Company. I will use them again!
In the end, the annual cost paid for itself since we needed a new dishwasher and Landmark covered it. I will purchase another home warranty this year (no matter how frustrating to deal with them), but I will not renew with Landmark.
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