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Houston Home Warranty Articles
Home Warranty reviews in Houston
I own a 2-story home. On 7/13/2014, one of my A/C units (outside) started making a loud rattling noise and my house was not cooling properly. I called Landmark to schedule a repair. On 7/13/2014, they scheduled a service request with a company called,
The next morning, I called Landmark and they arranged for a different company to service my A/C. After I had made an appointment with the 2nd company,
The repairman informed me that the fan motor was going bad, but that Landmark would not approve the repair until the fan motor was completely dead. He charged me $60 service fee and left.
On 7/18/2014 (not even one week later), I woke up to a hot, June morning. I contacted Landmark and told them that the fan motor was dead, because the A/C unit stopped working. They arranged for
The next morning, I contacted
The repairman from Ultimate Comfort came to look at the unit. He confirmed that the fan motor was out and charged me another $60 service fee before he left. At this point, I had spent $120 for service calls (for the same A/C diagnoses from two different companies) – and I would soon have to spend another $60 for the actual repair.
The repairman told me that the A/C fan motor from
Basically, someone is lying. Now, I have to call again tomorrow to investigate this matter further. Overall, Landmark plays games. To make it worst, I found out that the repairman from
Overall, I have spent 1 week without A/C on my main floor, and I might have to spend a few more days without it. I live in Houston, TX and it is hot in
If I had known how bad Landmark would be, I would not have chosen this company. Why wouldn’t a company make $275 in repairs is beyond me – especially since the premium and the 3 service visits to repair to the unit will now cost me $705 (annual fee plus 3 service calls).
Word of advice. DO NOT USE
** The dates are approximate, but the events are COMPLETELY TRUE.
2) we called
3) We did reschedule with the contractor for Tuesday morning between 11 to 3 p/m
4) On tuesday morning the contractor left a 5 second voicemail at 10:44 a/m on my phone saying he was on his way when we did ask clearly to contact my wife.
5) at 11:20 he called my wife saying that he was at home, nobody was there and he would charge the service fee of 59$
6) My wife did contact me and than I did see the voicemail but no attempt of calls, I might have been in a no reception area.
7) I did contact
8) I did contact oueguard again getting the same answer, at least they all read the same book.
9) I sent an email request ( can't do it over the phone ) to cancel the warranty contract. 50$ for breaking the contract early.
As cliff notes:
the company provided by
and reading the reviews, it's scary.
I did used
one quoted me 6000$ to replace my A/C system ( the other one ) and more than 800$ to replace the fan motor with all the "Scare tactics" that everything will fail soon.... than finally at the 3rd time they sent a guy that did a good job.
Same for a plumbing issue that did cost me more than hiring a professional.
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