Houston Gift Shops

in Houston, TX

Gift Buying Reviews in Houston

F

Rating
I have now called this place 7 times and you can never get anyone on the phone that works in their office. They called me back 5 days after my original call and left a message while I was in an exam, when I got out of the exam, I returned their voicemail, but still no answer after the ring, left another voicemail, no callback at all. I sent them another email, to which their Assistant Event Manager was increasing rude in her reply and they ultimately were unwilling to work with me as if I was the one being rude! Seriously, I was nothing but nice in my emails even if I was fairly and rightfully frustrated with their complete inability to provide customer service! It was ridiculous! They do have a beautiful venue and the price is good but if you are not able to reach them to plan or even schedule a tour then what is the point! Avoid this wedding venue like the plague!
- Fay T.
F

Rating
Called the sales line that referred me to customer service. (Call #1) The woman at customer service hung up on me at 6 PM central because her shift was over. (Call #2) Called back to sales and found a young man (Call #3) who told me that the web site delivery date was not guaranteed and that they couldn't cancel my order- that I was still responsible for the $125 charge. I gave it one last stab and called back (#4) to find someone who actually cared about this order and he told me how to talk to a supervisor in customer service at 9 AM central the next day to look at receiving my product as a rush order. I'll make the call in the morning and update this but I would not recommend ordering from this company. The second person I spoke with in sales truly didn't care and didn't try. He felt it wasn't his problem and told me that the 5 day production option was a 'whenever' option. They had no obligations. Basically, unless you pay for the upgrades on production and shipping, they don't feel they have an obligation to process you order in any time frame unless you pay the upgrades on shipping and production. I don't know if this will have a decent ending yet. Will update. Even if they straighten this out, think long and hard before ordering from this company. They have some of the worst customer service reps I've ever encountered and they pay for reviews on the internet. At checkout, you are given the option of giving them a 5 star review for 5% off your total. Obviously a lot of people take advantage of this because they have glowing info out there. The reality doesn't mesh. I'm glad I kept my integrity as a consumer and didn't take the bait!4850
- Christina K.

Houston Gift Buying Articles

Gift Buying reviews in Houston

F

Rating
Bear Creek Balloons doing business as
Houston Gift Baskets Provider Name Locked
.
Your scheduling has been a sham; take
your money and
Houston Gift Baskets Provider Name Locked
’t return your calls. The
original price paid was $675 which they say they are under no obligation to
refund in any way and even made legal threats to me if I reported on this. They
did offer to extend this offer for another year for an additional $75. Each time my wife has called it has always
taken numerous attempts and many messages to get any response. It is a rare occasion when we have actually
been able to make human contact. From
December 9th 2011 prior to today 31 October 2012 they have only
actually returned about 3 calls with an unlimited number of excuses of why they
can’t do it this week, but call again later.
None of the returned calls was ever to schedule an actual flight or even
suggest when it could be done in the future.
If you can’t schedule a tentative date within a 28 day period and adjust
as necessary for weather conditions within that period then you are not
conducting business in a reputable manner.
This tentative scheduling was attempted on numerous occasions 28 days
prior to the 28 day window. This was for
any day within that 28 day period. One
of the most recent excuses was we only asked for weekends (we never asked for
weekends). This was only another excuse
to justify in their minds the difficulty in scheduling. So anyone wanting weekends, 10 months is not
enough time for them to schedule. With
all of the phone calls since December 9th 2011 an actual flight has
never been scheduled! It is of no
surprise they are not BBB accredited.
On their customer service, Rude is an understatement!
- Jeff L.
110% Guaranteed Money Back

We think we're the best, and we can prove it.

Try an annual plan and if you want to cancel in your first year, we'll refund you 110%

Annual Plans Only

All Gift Baskets in Houston, TX

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1 DOLLAR STORE

4350 HIGHWAY 6 N
Houston, TX

1-800-FLOWERS Houston

5403 FM 1960 W
Houston, TX

10 K TUMBLE

6226 Linton Rd
Houston, TX

2M WHOLESALE GIFTS/CLLCTBLS

124 HACKBERRY LN
Freeport, TX

2RD COAST CARDS

19422 MORRIS AVE
Manvel, TX

3 D GAMES

12200 GULF FWY
Houston, TX

3 D LASER CRYSTAL

500 BAYBROOK MALL
Friendswood, TX

3 D TOYS & GAMEZ

5000 KATY MILLS CIR
Katy, TX

39 ER

18484 KUYKENDAHL RD
Spring, TX

3D CRYSTAL GIFTS

1201 LAKE WOODLANDS DR
Spring, TX

3D GAMES

2700 HIGHWAY 6 S
Houston, TX

4 D INNOVATIONS INC

1011 MAJESTIC COVE CT
Katy, TX

4 U GIFT

4630 Magnolia Cove Dr Apt 825
Humble, TX

7000 GAME ROOM

7414 HARRISBURG BLVD
Houston, TX

77 GAME ROOM

9620 LONG POINT RD
Houston, TX

9 TO 9 STORE

8654 S BRAESWOOD BLVD
Houston, TX

97 CENTS STORE

141 N DIXIE DR
Lake Jackson, TX

98 CENTS STORE

10804 BELLAIRE BLVD
Houston, TX

99 CENT STORE BELLAIRE

6755 HILLCROFT ST
Houston, TX

99 CENTS ONLY STORES

13030 VETERANS MEMORIAL DR
Houston, TX
Houston Zip Codes

Join Angie's List to get the best local reviews in Houston.

What Does My Membership Include?
  • Instant access to reviews for 700+ services
  • Exclusive service discounts - up to 70 percent off!
  • Top-notch support from our live call center
How does Angie's List work?
1. Say you need a Gift Shop
2. Angie's List has tons of detailed, local reviews.
3. Find a winner, and book them.
4. Angie's List is there to resolve any issues.
CBS
Good Morning America
Fox News
USA Today
The Wall Street Journal
MSN money