Houston Exterior Painters

"Initial mistake: I allowed that I was not in a great rush. Asked to be moved up on priority list when I was getting no response even to an estimate (3 days after our 1st conversation). Discovered he had over a 100 jobs from Angies advertisements and was going on vacation following my job. One crew to do all that work. Did not meet dates or times agreed ...more to. Total mis-communication about expectations. Be sure you go over in exact detail what you expect from him. Leave nothing to assumption. Do not assume that he will do a professional job unless you clearly state every expectation and then follow-up to ensure it is done to your requirements. Work was non-professional. Sanded sheetrock ceiling without covering furniture or ceiling fan. No cleanup afterwards. Tracked paint out hall and on front door. Said nothing about coming back to do cleanup. When I called the afternoon after completion (the day before he left for vacation) and expressed my extreme dissatisfaction, I asked that no one come back, that I would do the work over and clean up, myself. Did not feel that he would do any better the second time, if that were to occur. Final exterior painted surfaces were sprayed on top of peeling paint on south face (which he said I agreed was OK - I cannot imagine that I would have agreed to that - it was the main reason for needing the paint job). Overspray onto white vinyl frames of new windows recently installed. Inadequate coverage, especially on wood shingles I had repaired (no priming before final coat). Not all surfaces were covered (e.g. bottom of fascia boards at eve trim). Had no way of knowing whether I got what I paid for or not. He simply looked at the job and said what the cost would be over and above the Angie's Big Deal monies I had already invested. I have to assume that the price he gave me (without his making any measurements) was truly above the 1800 sq. ft. I supposedly paid for."

" was our job supervisor.  He was prompt and courteous at our initial meeting, and knowledgeable about which products to use for our situation.  His workers were professional, did a great job and cleaned up meticulously when they were done.  Will not hesitate to use this company again."