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The house was immediately locked up after the kitchen fire was put out and they had placed a lockbox so only their employees had full access to the "boxing and gathering" of our things. Through the Better Business Bureau, the main company who is a member has negotiated their part of the many missing items from our home of $3791.00. Therefore, I will sign a waiver not to speak regarding that company. I felt that the loss should be shared by both of these companies. However,
The other company has covered boxed contents items except the U.S. Cizenship certificate, the U.S. Passport, the full bottle of Eternity Perfume, HP computer retrieval cd's, gold colored metal lifpstick applicator, 55
Their customer service on the phone was also fair. When the fire occurred on January 8th 2011, I was in California. I could not get to my personal belongings. It was only in March when I was told by my mother,
When I spoke with Mr.
Overall, I would not recommend this "
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Sugar Land, TX