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Diagnostic Labs to Avoid

133

Top Rated Diagnostic Labs

9

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Over 592 reviews for
Houston Diagnostic Labs from people just like you.

F
"
seems to have NO customer service department. Callers are placed on "hold" by an automated answering device. The recorded message" plays a monotonous tune over and over, with a voice-over telling the caller that "someone will be right with you." I started calling them about 1 month ago, to get clarification on the directions for collection of a specimen to be delivered to them for testing. I was on "hold" for hours on end, regardless of the day or time that I called. I tried faxing them, to no avail. It seems that Lab Corp does not hire anyone to answer the phone. Weeks later, my sample was delivered to them anyway, without "Customer Service" to provide clarification. The office was not well-staffed. They had one person in the office, collecting samples and handing out kits. The week after I dropped off my sample to Lab Corp, I called my doctor's office for the test results from Lab Corp. I was told that the report came back, "Unable to read" and "not useful" but no indication as to why. I spoke to 3 people at my doctor's office, all trying to find out WHY it was "not useful" to the lab, but Lab Corp would not answer the calls from the doctor's office either. I've been trying for the past 2 days to reach Lab Corp at both local (210-614-3806) and long-distance (800-800-4838) "customer service" phone numbers, but nobody will answer - just VERY LONG hold times with obnoxious message that "someone will be right with you." After about 20-30 minutes hold time, the call disconnects and I must call back to repeat the same cycle. After a month of this frustrating "game," I finally gave up trying to reach a live person in "Customer Service," and I called their Billing Department, thinking they would gladly answer the phone regarding money owed them. Sure enough, I got a live person to answer, only to tell me that I had to talk to my doctor's office for results. I explained to her that the doctor's office has been unsuccessful in trying to reach them as well, despite repeated phone calls and faxes from the doctor's office. The billing representative just put me through to the same "customer service" music & recorded message, which hangs up on you after 20-30 minutes of holding. I cannot find anything from Angie's List or Better Business Bureau on this company, but something is very wrong here. I'm beginning to wonder if this is a legitimate business. After hours and hours of hold time, no one to answer their phone, disconnects by their answering machine, and no response to my (nor my doctor's) faxes, and no results from my "lab test," I am left to seriously doubt the legitimacy of this business. I am about to call my insurance company and see if they paid Lab Corp. I hope not, because Lab Corp has not done what they were contracted to do for me, and will not communicate to me nor my doctor's office what is going on. I hope that others will learn from my mistake, save themselves distress and stay away from Lab Corp! There are too many other good and legitimate medical labs in San
.

-Stella P.

C
"I received a bill for test that should have been covered 100% by insurance. When I called the phone number on the invoice it did not belong to them and the poor" lady on the other end was very tired of getting their calls. This phone number, 317-881-4163, does not belong to them and is the only number when I googled their name. Just wanted to report about the phone number, I have no problem with the employees or service at this lab. Now I will have to find time to go to this lab and straighten this out.

-BRIDGET R.

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Local Articles in Houston

Diagnostic laboratories

A diagnostic laboratory processes and provides reliable diagnostic test results for hospitals and doctors. You’ll find them within the hospital itself or as a private lab or research facility.

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Lawrence S.B. Goldstein, Ph.D., discusses what it means for researchers and patients now that federal funding restrictions on stem cell research has been lifted.

Diagnostic Lab reviews in Houston

A

Rating
I left the samples in the drop box and requested 24-hr turnaround ($35). They called me that same day to discuss the results, and I got the report in my e-mail the following day.This is a home business with a drop box for samples. don't let that
Houston Diagnostic Labs Provider Name Locked
you -- they are quick, and the most inexpensive option around.Before taking the samples to
Houston Diagnostic Labs Provider Name Locked
NW, I had gone to another testing lab in Bellevue, and they wanted $85 for one sample, $150+ for three!
Houston Diagnostic Labs Provider Name Locked
, by contrast, charges only $35 for three samples... much more reasonable.The instructions for taking samples of popcorn ceilings, labeling them, and sending them in, are listed on their web site.I would highly recommend this company for quick turnaround of asbestos tests at a good price.
- Shawn C.
A

Rating
"A house I'm remodeling, built 1964, had pop corn ceilings. Also, had 3 layers of vinyl in the kitchen, which had to be removed. I went to their website, followed their instructions. Per their instructions I took one floor sample. For the pop corn ceiling sample, they wanted 3 scrapings from 3 different areas or rooms. I packaged them up, and took it to their lab (home). There's a sign in the flower bed, and there is a drop off box by the front door. They had a form to fill out, then drop the sample into the box. I was not in that big of hurry, so requested the 5-day turn around, which was cheaper than the 24 hour service. 3-4 days later, I received an email with the results. Pretty easy and painless.
- Dwaine M.
A

Rating
I called them twice after I received the results and they were super helpful in answering my questions and going into details plus giving me directions on what I need to do for inspecting other hazardous material or mold in my house. I talked to their specialist on the issue and he spend a good deal of time to understand the issues at my house and provided helpful suggestions. He understood my concerns and in the meanwhile he was making sure that I don't rush to order further unnecessary tests that would only cost me money. Therefore, he instructed me to do some initial tests including humidity test in the house using a reasonably priced off-the-shelf equipment before paying them money to do a professional test. I really enjoyed they professionalism and I will definitely recommend them to anyone who needs their service.
- Ramin M.
A

Rating
I dropped off the samples at their location. When I got home (approx. an hour later) I already had an email with the results. They broke it down pretty neat - great!
- Susann H.
A

Rating
Excellent customer service, prompt responses and answered all questions thoroughly. Very knowledgable and detailed explanations and advice over the phone. Pleasant and patient conversation.
- Holly N.
A

Rating
Microlabs NW is super responsive, professional, and thorough. Would definitely use again and will recommend them to others needing this service.
- Brian H.
C

Rating
Didn't take very long. Saw nurse practitioner. Longest wait was for flu test results and paperwork/prescriptions. Was out of work at the time and using cheapest (high deductible) health insurance available. My insurance company paid $309 and I was billed the $922 balance! So that's $1,231 for two kids to have flu tests and all of us to be briefly seen by the nurse practitioner!!! When I was still not feeling better and was able to see my PCP at
Houston Diagnostic Labs Provider Name Locked
Wellesley, they charged me $75 for the safe type of appointment. WHAT A RIP-OFF!!! Will be calling their business office to dispute.
- Sarah G.
A

Rating
Their on-line appointment system is great, and I was able to get an appointment on the day I needed. Following my exam, I found new sunglasses at their store, but when I
Houston Diagnostic Labs Provider Name Locked
to pick them up, the prescription was wrong. My prescription had changed quite a bit, so they encouraged me to give it a couple of days. It turns out a typo had been made, and the wrong prescription was put in. They fixed the problem, and were apologetic. I still had trouble with the new real prescription, and I ended up going back twice to be re-evaluated. This was MY issue, not an issue with the quality of their work/service. They re-tested and tweaked my prescription both times and put new lenses in both times. (Part of their 30-day guarantee.) I appreciate their patience. The only drawback on this location (
Houston Diagnostic Labs Provider Name Locked
) is they don't have a huge selection of frames.
- MISSY R.

Diagnostic Labs in Houston

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Achari, Dr. Arup

1701 Sunset Blvd
Houston

Ainsworth, Dr. Michael A.

400 Harborside Dr
Galveston

Any Lab Test Now - Houston

17557 Tomball Pkwy
Houston

Athena Diagnostics

377 Plantation St

Baby Image 3d/4d Ultrasound

3527 Texas 6
Sugar Land

Bayside Urgent Care & Company Care

4001 Preston Ave, Ste 100
Pasadena

Discover Wellness

3206 Manvel Rd
Pearland

Eichelberger, Dr. John F

1701 Sunset Blvd
Houston

Elhaj Iversen, Dr. Mona

7101 Sunset Blvd
Houston

First Choice Emergency Room

3016 Marina Bay Dr
League City

First Choice Emergency Room

9740 Barker Cypress Rd.
Cypress

First Choice Emergency Room

5324 Atascocita Rd
Humble

First Choice Emergency Room

2906 Broadway St.
Pearland

First Choice Emergency Room

10130 Louetta Rd., Ste. L
Houston

First Choice Emergency Room

21301 Kuykendahl, Suite A
Spring

First Choice Emergency Room

10333 Kuykendahl
The Woodlands

First Choice Emergency Room

8111 W. Grand Pkwy. South
Richmond

Garcia III, Dr. Delfino F

1701 Sunset Boulevard
Houston

Hoermann, Dr. Karen L

1701 Sunset Blvd
Houston

Houston Health and Wellness

2550 Gray Falls Dr
Houston

Houston Methodist Hospital

6565 Fannin St
Houston

Houston Methodist Primary Care Group

2610 N Alexander Dr
Baytown

I-10 West Medical Clinic

9009 North Loop E
Houston

Immatics US Inc

700 Milam St
Houston

INFINITY DIAGNOSTICs

24 E Greenway Plaza, Suite 1705
Houston

Kelsey Seybold Clinic | Fort Bend MDC

11555 University Blvd
Sugar Land

Kelsey-Seybold Clinic Spring MDC

15655 Cypresswood Medical Dr
Houston

Khatri, Dr. Bhakti D

1701 Sunset Boulevard
Houston

Kirkwood Medical Associates

4001 Preston Ave
Pasadena

Lahoti, Dr. Sandeep

1701 Sunset Blvd
Houston

LB Diagnostic Laboratory

814 Maranon Lane

LB Diagnostic Laboratory

814 Maranon Lane

Lenz, Dr. Matthew L

1701 Sunset Blvd
Houston

Magid, Dr. Jonathan M

1701 Sunset Blvd
Houston

McKee, Dr. William J.

1701 Sunset Blvd
Houston

Medical Clinic of Houston LLP

1701 Sunset Blvd.
Houston

Meyer, Dr. Jennifer K

1701 Sunset Blvd
Houston

MICROLAB NORTHWEST

7609 140Th Pl NE

Naturally Green.us

7710-T Cherry Park Drive
Houston

Nevins, Dr. Christopher L

1701 Sunset Blvd
Houston

Northwest Diagnostic Clinic

1140 Cypress Station Dr
Houston

O'Brien, Dr. Kelly M

1701 Sunset Blvd
Houston

O'Hara Jr, Dr. Walter

18220 Tomball Pkwy
Houston

Paulsel, Dr. John T

1701 Sunset Blvd
Houston

Poliak, Dr. Martin

1701 Sunset Blvd
Houston

PreDiabetes Center of North Houston

13688 Breton Ridge Street
Houston

PreDiabetes Center of Southwest Houston

12603 Southwest Freeway
Stafford

Quest Diagnostics - Fannin PSC

7400 Fannin St
Houston

Quest Diagnostics - Park Plaza PSC

1213 Hermann Dr
Houston

Radcliffe, Dr. Ann H

1701 Sunset Blvd
Houston

Radoff, Dr. Russell N

1701 Sunset Blvd
Houston

Rapid Screenings Center

10101 Southwest Freeway, Suite 400
Houston

RediClinic

9 E Greenway Plaza
Houston

Same Day STD Testing

4126 Southwest Freeway Suite 900
Houston

Same Day STD Testing

2000 Crawford Street Suite 975
Houston

Same Day STD Testing

427 West 20Th Street Suite 504
Houston

Same Day STD Testing

925 Gessner #490
Houston

Same Day STD Testing

915 Gessner Road  480
Houston

Same Day STD Testing

1200 Binz #140
Houston

Same Day STD Testing

2000 Crawford Street Suite 975
Houston

Same Day STD Testing

7207 Gessner Drive
Houston

Same Day STD Testing

1213 Hermann Drive  Suite 155
Houston

Same Day STD Testing

1631 North Loop West #630
Houston

Same Day STD Testing

1740 West 27Th Street Suite 311
Houston

Same Day STD Testing

909 Frostwood Drive  Suite 252
Houston

Same Day STD Testing

902 Frostwood Drive  Suite 259
Houston

Same Day STD Testing

11301 Fallbrook Drive  Suite 207
Houston

Same Day STD Testing

7400 Fannin Street Suite 1200
Houston

Same Day STD Testing

8830 Long Point Road Suite 705
Houston

Same Day STD Testing

7580 Fannin Street Suite 320
Houston

Same Day STD Testing

1010 West Baker Road Suite 103
Baytown

Same Day STD Testing

13215 Dotson Road #120
Houston

Same Day STD Testing

720 Avenue F North Suite 5
Bay City

Same Day STD Testing

7737 Southwest Freeway  Suite 305
Houston

Same Day STD Testing

7777 Southwest Freeway  Suite 940
Houston

Same Day STD Testing

8313 Southwest Freeway  Suite 111
Houston

Same Day STD Testing

7007 North Freeway  Suite 235
Houston

Same Day STD Testing

5420 Dashwood Drive  Suite 205
Houston

Same Day STD Testing

17030 Nanes Drive  Suite 211
Houston

Same Day STD Testing

17202 Red Oak Drive  Suite 200
Houston

Same Day STD Testing

1001 Medical Plaza Drive  Suite 180
Spring

Same Day STD Testing

100 Medical Center Boulevard  Suite 114
Conroe

Same Day STD Testing

17070 Red Oak Drive  Suite 403
Houston

Same Day STD Testing

21700 Kingsland Boulevard  Suite 108
Katy

Same Day STD Testing

135 Oyster Creek Drive  Suite P
Lake Jackson

Same Day STD Testing

16659 Southwest Freeway Suite 301
Sugar Land

Same Day STD Testing

1331 West Grand Parkway North #342
Katy

Same Day STD Testing

1211 Highway 6 Suite 60
Sugar Land

Same Day STD Testing

4911 Sandhill Drive A
Sugar Land

Same Day STD Testing

425 Holderrieth Boulevard  Suite 102
Tomball

Savings Partners

10122 Shadow Wood Drive
Houston

Sollenne, Dr. Nicholas P

1701 Sunset Blvd
Houston

Springer, Dr. Arthur J

1701 Sunset Blvd
Houston

Stoecker-Simon, Dr. Dawn

1701 Sunset Blvd
Houston

Su, Dr. Annie R.

1701 Sunset Blvd
Houston

Test Me DNA Bay City

720 Avenue F N Ste 180
Bay City

Test Me DNA Conroe

100 Medical Center Blvd Ste 107
Conroe

Test Me DNA Houston

17070 Red Oak Dr Ste 205
Houston

Test Me DNA Houston

5420 Dashwood Dr Ste 705
Houston

Test Me DNA Houston

1200 Binz St Ste 2B
Houston

Test Me DNA Houston

427 West 20th St Ste 140
Houston

Test Me DNA Houston

7207 N Gessner Dr
Houston

Test Me DNA Houston

17070 Red Oak Dr Ste 205
Houston

Test Me DNA Houston

5420 Dashwood Dr Ste 705
Houston

Test Me DNA Humble

9816 Memorial Blvd Ste 114
Humble

Test Me DNA Lake Jackson

208 Oak Dr South
Lake Jackson

Test Me DNA Richmond

1601 Main St Ste 5
Richmond

Test Me DNA Spring

1001 Medical Plaza Dr Ste 105
Spring

Test Me DNA Webster

250 Blossom St Ste 405
Webster

Tran, Dr. Suong M

1701 Sunset Blvd
Houston

University Cancer Centers

12811 Beamer Rd. Houston, TX

Villiage Medical Center at Panther Creek

4775 W Panther Creek Dr
Spring

White, Dr. Martin R

1701 Sunset Blvd
Houston

William, Dr. Cynthia L

1701 Sunset Blvd.
Houston

Wolf, Dr. David S

11515 Chimney Rock Rd
Houston

Wolf, Dr. David S.

1701 Sunset Blvd
Houston

Zafar MD,MBBS, Muhammad Behzad

1701 Sunset Boulevard
Houston
Houston Zip Codes

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