Houston Carpet Cleaners

in Houston, TX

Carpet Cleaning Reviews in Houston

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Two man crew were very professional. They even got out stains the previous company I used did not get out. These guys are my new favorite! Carpet is 12 years old and looks terrific, better than it has in years.
- harriett Z.
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The technician arrived promptly and inspected all the air ducts in my home. I had planned on having basic air duct cleaning service but after inspection, the tech advised that I had an accumulation of mold in the air vents and recommended all the ducts be cleaned and treated for the mold and then do the air duct cleaning after applying the appropriate chemicals to eradicate the mold. I had budgeted for basic air duct cleaning, not the remedial work and cost to have all the ducts treated for mold build up (approx. quote: $800.00). I did however have the technician clean the dryer vent. I used the dryer the next day and noticed quite a lot of lint in the inaccessible lint trap and was concerned about how there could be so much of it at the bottom of the trap after such a thorough cleaning. The technician came out the same day I called and cleaned out the trap and explained that the lint was just excess that had been at the bottom of the dryer and it had nothing to do with improper cleaning of the dryer vent. This put my mind at ease that I did not still have a potential fire hazard.
During the course of his inspection, the technician made some recommendations with regard to my central air cleaner and a/c filter and also pointed out that my dryer needed to be positioned further away from the dryer hose so that it could operate more efficiently and not cramp the dryer hose.
The technician was very professional and helpful. Also was not pushy about any of the air duct work that he recommended.
I am currently considering the recommendations of the technician and obtaining another quote or two before making a decision on the full air duct/mold treatment. For me, it's a substantial home maintenance expense which I need to fully evaluate.

- Nancy J.

Houston Carpet Cleaning Articles

Carpet Cleaning reviews in Houston

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Houston Carpet Cleaners Provider Name Locked
called ahead and ended up arriving 30 minutes early. This was an uexpected and welcome surprise. They went right to work and were very professional and polite. They did an excellent job. My carpet hasn't looked this good or been this clean since it was new and my terrazzo tile looks better than it has in years.
- Larry M.
D

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They changed the person over our account. Twice. Antiques that where supposed to be taken to be refurnished in
Houston Carpet Cleaners Provider Name Locked
27th,didn't go to the end of nov. Broke my dryer they pay the price of it the people who pack up the house where great. It's,the management which was bad didn't even get i am sorry. for the delay they still charged. The insurance. Co. When the house burned that day we had about,m15 different co..all,wanting to,do same thing. Over all was not happy with them even spoke to,the management they acted as if they didn't care. Appt. where made to do a walk through of the furniture and they would cancel..
- Noah W.
D

Rating
Not well.. Purchased Angies List service special in June and had appointment on June 25, 2014
I had about three small areas that needed to be cleaned. The grout lines need to be cleaned.
The representative said that it would take a couple of hours to do the work. When they arrived
at my home the areas was completely cleared of all items. They took about 45 minutes to do the job. ?
Fast.
When they were ready to leave I inspected the floor and I told them that it looked EXACTLY
the same as before they treated it. And wondered if they had also sealed the grout.
Rep said to call if I was not satisfied or if I had questions. He said to wait a few days as the chemicals
would lighten with time.
I called him back in a few days and told him that there was no change and that the few dirty seams were still needing to be cleaned.
I wanted to work directly with them to get the floor cleaned so I have not involved Angies List.
However, when
The Rep told me, " Well, your floor is in Bad shape" so I don't think that it will change unless you have the grout dyed
or have an acid treatment. This was a shock to me. The floor is in good shape, my family commented that they
did not think that I needed grout cleaning.
Our house is three years old the grout is light tan and I clean the floor at least weekly.
So, in the spirit of trying to work with them, I asked them if they would try again and they said they could not get
to me for about 5 weeks.
That date is
Houston Carpet Cleaners Provider Name Locked
28, 2014. The delay for a redo seems way too long. The work was not satisfactory at all.
My fear is that they will use acid or a corrosive treatment.
The switch in tactic about the " shape " of my floor seemed just contrived. I wish I had not purchased this
service with this company and found the slightly aggressive change in attitude unsettling.
Thank you.
- LOUISA H.
B

Rating
After a thorough cleaning, the service provider informed me that the carpeting was quite dirty (from previous owner's pets) and that he was unable to remove all of the stains in the guest bedroom.
After allowing the carpet to dry for a day, I confirmed that the carpeting was substantially cleaner, but the carpeting on the top step of the stairwell and in the guest bedroom still had some visible stains.
- Randall D.
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We bought a home that had a strong pet odor in the attached garage apartment.
Houston Carpet Cleaners Provider Name Locked
did a great job neutralizing the smell and cleaning the space. He was very prompt and professional. We will definitely use his services again when needed.
- Julie M.
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The guy was on time and did a great job of steam cleaning 5 bedrooms, including all hallways and stairs. He spent more than 3 hours and the carpet looked spotless after the cleaning. I will definitely recommend this service to anyone.
- Hang W.
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The two guys were very proefessional and pleasant though I do believe that some crews are better than others. I would call them again and even the same crew. I also would definitely recommend
Houston Carpet Cleaners Provider Name Locked
to other people looking for a carpet cleaning company. GH
- Glenda H.
F

Rating
I had just purchased a house, and wanted to have the floors cleaned before moving in, so I checked out Angies list and bought a coupon for this company that covered 4 areas of cleaning. I called them to receive an updated quote for the extra game room, hallway, and staircase that would also need to be cleaned, and scheduled an appointment a few days later.
I received a call a few minutes before the service was to be done letting me know that they were going to be a few minutes late and were on their way, but stuck in traffic. No problem, I work from home and was going to be there all day anyway. Two guys, probably in their 20's, show up and put on plastic booties to keep the carpets clean as I give them a tour of what needs to be done. One of them uses a measuring tape to get the dimensions of each room, while the other comes to me to try to up-sell additional services. These services included Scotch-Guard treatment and Deodorizer/fragrance treatments. These were left out of the quote I was given over the phone, and are meant to force you into an impulse buy because you don't have any time to think about whether you actually want these things, or if they are worth it. They tell me it will take about 1.5 to 2 hours to complete the cleaning, and show me an updated price. I was using an Angies list coupon for 4 areas of cleaning, so I understood that the price would be a little higher, as I was quoted a more realistic price on the phone.
After declining the up-sells, the main guy looks visibly irritated and just walks away to one of the rooms to work with the other guy in cleaning, and doesn't say a word to me again until I am forced to call him later. In less than 45 minutes, they are all packed up and ask me to sign the invoice and cut them a check. Did they cut corners to save time or did they overestimate how much they had to clean, and therefore, my bill? I offer them a bottle of water, I write the check, and off they go.
I start walking around the house to inspect the job they did, and I notice that there is a bright pink stain in one of the rooms that is only visible when you are inside the room and the door is closed. I immediately called them up and asked if that part of the room was cleaned. They acknowledged that they saw the stain there and that they were not able to get it out. That's something that they should have mentioned before they left!
I realized that I didn't even have a receipt for the cleaning, which was all contained in the invoice that I signed for them. I also started feeling suspicious about the math that was done to calculate the price. On the phone, I asked the guy to send me a copy of the receipt. He said they could mail it, but I recommended he snap a picture with his phone and email it to me. About 30 minutes later I received an email from him with no contents and no receipt. I immediately replied back to let him know that the file did not go through, and tried to call back but he did not answer. I called the main office and asked them to send me a copy of the receipt, and they said they would mail it to me. The woman at the office said that they didn't have a scanner to be able to scan it and send to me, so I would have to wait for it in the mail. Two weeks later, I call them up after not receiving any mail from them. They tell me that they will print it out and mail it to me right away! It's now two weeks after that, and I still don't have a copy of my receipt.
I'm very unhappy with the service. The pricing is very subjective, and the cleaners appear to be incentivized to up-sell worthless upgrades to you. They don't tell you when they see stains that they didn't get out, and they don't provide you with a receipt for your purchase or make it easy to get a copy of it. I will not be using
Houston Carpet Cleaners Provider Name Locked
again.
- Phillip P.
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All Carpet Cleaners in Houston, TX

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

"24/7 Carpet Cleaning in Pasadena TX"

5200 Fairmont Pkwy
Pasadena, TX

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26270 Northwest Fwy
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"Air Duct Cleaning in Houston"

500 Maxey Rd
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"Carpet Cleaner in Katy"

811 S Mason Rd
Katy, TX

"Carpet Cleaner in Kingwood"

2165 Northpark Dr
Kingwood, TX

"Carpet Cleaner Katy"

870 S Mason Rd
Katy, TX

"Carpet Cleaner Kingwood"

4303 Kingwood Dr
Kingwood, TX

"Carpet Cleaner Pasadena"

4200 Pasadena Blvd
Pasadena, TX

"Carpet Cleaners in League City"

501 Davis Rd
League City, TX

"Carpet Cleaners in Spring"

155 Louetta Cross
Spring, TX

"Carpet Cleaners in The Woodlands"

1100 Lake Woodlands Dr
The Woodlands, TX

"Carpet Cleaners"

2575 Town Center Blvd
Sugar Land, TX

"Carpet Cleaning Houston TX"

4323 San Felipe St
Houston, TX

"Carpet Cleaning in Clear Leak City"

405 Farm-To-Market Road 2094
Clear Leak City, TX

"Carpet Cleaning in Conroe"

19053 Interstate 45 S
Conroe, TX

"Carpet Cleaning in Pearland"

3287 Broadway St
Pearland, TX

"Carpet Cleaning in Spring TX"

200 Main St
Spring, TX

"Carpet Cleaning in Spring"

16840 Stuebner Airline Rd
Spring, TX

"Carpet Cleaning Kingwood"

1210 Kingwood Dr
Kingwood, TX

"Carpet Cleaning Missouri City"

1603 Cartwright Rd
Missouri City, TX

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