Houston Carpet Cleaners

in Houston, TX

Carpet Cleaning Reviews in Houston

A

Rating
First, they worked with me to schedule 2 trips at my convenience on 2 consecutive Saturdays. They showed up on time, were pleasant and professional, and did a really good job. It required 2 trips. The first day they cleaned the areas to be treated. The next trip they color stained the old grout. They had many grout colors to choose from. The one we picked looks really good. Overall, they did a great job and we would recommend them.
- Kaye K.
F

Rating
The provider's first available appointment was more than a month after my purchase. They showed up (on time) and immediately told me the tile and grout cleaning I purchased did not include my type of tile (Saltillo). This restriction was not noted in the deal details, nor did the provider ask at the time of scheduling (nor anytime thereafter) what type of tile I had. Frankly, if the provider had told me up front or shortly thereafter they couldn't do the work, I would understand. But to wait six weeks for nothing makes me mad. This was POOR customer service.
- Clark W.

Houston Carpet Cleaning Articles

Carpet Cleaning reviews in Houston

A

Rating
Very professional and courteous. Discussed the prices of extra services and removed stains that others could not remove. Cost less than others as well.
- eric S.
A

Rating
The guys got a really good result. I used an angie's list deal and of course they tried to upsell me on several different pre&post treatment items but that's to be unexpected. Only bad part was my friend passed out drunk and p***** all over it the week after, such is life.
- Scott P.
A

Rating
Two man crew were very professional. They even got out stains the previous company I used did not get out. These guys are my new favorite! Carpet is 12 years old and looks terrific, better than it has in years.
- harriett Z.
A

Rating
The technician arrived promptly and inspected all the air ducts in my home. I had planned on having basic air duct cleaning service but after inspection, the tech advised that I had an accumulation of mold in the air vents and recommended all the ducts be cleaned and treated for the mold and then do the air duct cleaning after applying the appropriate chemicals to eradicate the mold. I had budgeted for basic air duct cleaning, not the remedial work and cost to have all the ducts treated for mold build up (approx. quote: $800.00). I did however have the technician clean the dryer vent. I used the dryer the next day and noticed quite a lot of lint in the inaccessible lint trap and was concerned about how there could be so much of it at the bottom of the trap after such a thorough cleaning. The technician came out the same day I called and cleaned out the trap and explained that the lint was just excess that had been at the bottom of the dryer and it had nothing to do with improper cleaning of the dryer vent. This put my mind at ease that I did not still have a potential fire hazard.
During the course of his inspection, the technician made some recommendations with regard to my central air cleaner and a/c filter and also pointed out that my dryer needed to be positioned further away from the dryer hose so that it could operate more efficiently and not cramp the dryer hose.
The technician was very professional and helpful. Also was not pushy about any of the air duct work that he recommended.
I am currently considering the recommendations of the technician and obtaining another quote or two before making a decision on the full air duct/mold treatment. For me, it's a substantial home maintenance expense which I need to fully evaluate.

- Nancy J.
A

Rating
Houston Carpet Cleaners Provider Name Locked
called ahead and ended up arriving 30 minutes early. This was an uexpected and welcome surprise. They went right to work and were very professional and polite. They did an excellent job. My carpet hasn't looked this good or been this clean since it was new and my terrazzo tile looks better than it has in years.
- Larry M.
D

Rating
They changed the person over our account. Twice. Antiques that where supposed to be taken to be refurnished in
Houston Carpet Cleaners Provider Name Locked
27th,didn't go to the end of nov. Broke my dryer they pay the price of it the people who pack up the house where great. It's,the management which was bad didn't even get i am sorry. for the delay they still charged. The insurance. Co. When the house burned that day we had about,m15 different co..all,wanting to,do same thing. Over all was not happy with them even spoke to,the management they acted as if they didn't care. Appt. where made to do a walk through of the furniture and they would cancel..
- Noah W.
D

Rating
Not well.. Purchased Angies List service special in June and had appointment on June 25, 2014
I had about three small areas that needed to be cleaned. The grout lines need to be cleaned.
The representative said that it would take a couple of hours to do the work. When they arrived
at my home the areas was completely cleared of all items. They took about 45 minutes to do the job. ?
Fast.
When they were ready to leave I inspected the floor and I told them that it looked EXACTLY
the same as before they treated it. And wondered if they had also sealed the grout.
Rep said to call if I was not satisfied or if I had questions. He said to wait a few days as the chemicals
would lighten with time.
I called him back in a few days and told him that there was no change and that the few dirty seams were still needing to be cleaned.
I wanted to work directly with them to get the floor cleaned so I have not involved Angies List.
However, when
The Rep told me, " Well, your floor is in Bad shape" so I don't think that it will change unless you have the grout dyed
or have an acid treatment. This was a shock to me. The floor is in good shape, my family commented that they
did not think that I needed grout cleaning.
Our house is three years old the grout is light tan and I clean the floor at least weekly.
So, in the spirit of trying to work with them, I asked them if they would try again and they said they could not get
to me for about 5 weeks.
That date is
Houston Carpet Cleaners Provider Name Locked
28, 2014. The delay for a redo seems way too long. The work was not satisfactory at all.
My fear is that they will use acid or a corrosive treatment.
The switch in tactic about the " shape " of my floor seemed just contrived. I wish I had not purchased this
service with this company and found the slightly aggressive change in attitude unsettling.
Thank you.
- LOUISA H.
B

Rating
After a thorough cleaning, the service provider informed me that the carpeting was quite dirty (from previous owner's pets) and that he was unable to remove all of the stains in the guest bedroom.
After allowing the carpet to dry for a day, I confirmed that the carpeting was substantially cleaner, but the carpeting on the top step of the stairwell and in the guest bedroom still had some visible stains.
- Randall D.
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All Carpet Cleaners in Houston, TX

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

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4323 San Felipe St
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200 Main St
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"Carpet Cleaning in Spring"

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"Carpet Cleaning Kingwood"

1210 Kingwood Dr
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"Carpet Cleaning Missouri City"

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