Houston Carpet Cleaners

HOUSTON, TX

855

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"I found

Houston Carpet Cleaners Provider Name Locked

through bidmycleaning.com. During my phone call with

Maslar, the owner, I explained that I needed him to do a detailed house cleaning for a home we were purchasing on the day of closing. I explained that I needed some detailed cleaning in a couple of areas due to the fact that the previous owner had cats and that we have allergies. I also specifically asked him to wash out the drawers in all of the cabinets - not just wipe them out - as the cats hid in the drwaers throughout the house. I gave him the square footage & types of rooms in the house. He offered to do the carpet cleaning and I accepted that offer for an additional fee. When

and his helper arrived, I showed them the house. I pointed out several areas where I knew the cats had spent time and reiterated that he needed to really clean out the drawers. We were lucky in that the previous owners were tidy people so the house just needed an overall cleaning due to the moving process. The real 'deep' cleaning was just to remove the cat hair from places. They cleaned the house that day. I had to remind them during the day to do things that I saw them overlooking like wiping down the ceiling fans.

's helper told me "I'll tell him to do that" when I asked her so I made sure to mention those items to him directly. When he started cleaning the carpets he had a small household carpet cleaner - not an industrial unit. I thought that was odd but didn't comment at the time. When

left he said he had trouble cleaning some areas because the cable guy had been there at the same time. (???). He said that if I needed him to go back over any areas to call him and that he would do so. I paid him and he left. After he left, I looked in several of the drawers and BALLS of cat hair were still in SEVERAL drawers. It didn't look like he had even wiped out the drawers with a paper towel let alone washed them. One bathroom (where the litter box had been still smelled slightly of cat urine). All of the ceiling fans were still dusty and covered in cat hair. The kitchen range hadn't been cleaned. I called

to ask him to come back out and remedy these issues. We scheduled a date and time. He never showed and never called me back to follow up. I ended up calling another company that did a FABULOUS job on the cleaning. I actually hired them to clean my house on an ongoing every other week basis because they did such a good job. I also hired a carpet cleaner to come back out and clean the carpets. I would NEVER recommend that anyone hire this company. If they were unable to clean a completely empty house that was tidy to begin with, you could never trust them to thoroughly clean a house with furniture, adults, kids, etc. Also, he completely ignored a specific request I made to him before I booked him and when he arrived at my home to clean out the drawers. The final issue was

's lack of professionalism to agree to come back to remedy a problem and then do a no show."

"Very nice work; both workers were courteous and professional. They did as much as they could to get my tile as clean as possible, and discussed with me the various options for additional improvement. The carpets were cleaned well, though they did not lift up some of the furniture to clean around it like I would've preferred. Ultimately their work was quick, efficient, and they were relatively unobtrusive while they performed the work."

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Houston Carpet Cleaning Articles

Can I steam clean my wool carpet?

Getting your new carpet professionally cleaned every six to 12 months can help it stay looking new longer. (Photo by Patrick Dennison)

If you have wall-to-wall wool carpet in your home, you have the world most durable, tried-and-true carpet fiber known to man. But can you get that expensive wool wall-to-wall carpet professionally cleaned?

How to remove the 3 types of carpet stains

Never rub a carpet stain or you risk spreading it around. Blotting will help ensure that you lift the stain out of the carpet.

You can categorize soils found in carpets as water-soluble, solvent-soluble and insoluble. Knowing which type of soil is in your carpet will help you know the best methods for removing that stain effectively.

How much should carpet cleaning cost?

Carpet cleaning costs depend on the way a company determines rates, the type of cleaning requested and the number of add-ons purchased by a homeowner. (Photo courtesy of Angie's List member Peter V. of Chicago)

Keeping your carpet in top shape - or dealing with tough stains - means occasionally hiring a professional to come in and perform a thorough clean. But how much should a typical cleaning cost?

4 tips to clean and revive carpet pile

Reviving carpet pile is simple and cost effective and doesn't take long. Preventative measures, meanwhile - including new carpet - can help limit the amount of maintenance required. (Photo courtesy of Angie's List member Robert S.)

Keeping your carpet looking new and clean means taking the time to revive carpet pile as needed. Carpet pile is a combination of the type, length and thickness of its fibers, with each aspect impacting quality and cost.

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Houston Carpet Cleaners Reviews

"The serviceman arrived 30 minutes later than scheduled. When he arrived he was all business, prepping and cleaning carpet. They looked WONDERFUL when he was finished! I didn't think they looked too bad before but we are delighted with the results. We will definitely use Serenity again for upholstery and carpet cleaning. "

"The quality of their work was excellent. It took them just under 3 full days to install 125 yards of carpeting. While carpeting a first floor bedroom,

noticed an adjacent cracked tile. we've been wanting that tile replaced but just never got around to it. Since we had extra tile, replacing it was no problem for

. He did the work himself and after installation, you can't even tell -- new grout and all.

also suggested using some of the old carpet (which was still in good condition) to re-do our closets. It worked out great and was a very cost effective solution. I wouldn't say

's services were low cost at nearly $3500.00 (which does not include the cost of the new carpet itself). But I certainly saw it as good value. I would recommend

business to anyone who really cares about quality work in the area of floor care. "

"Arrived on time. He was professional and did a great job cleaning my carpets. I had to call him back for a small stain which was still visible and he came right away. Very good experience."

"They were great and incredibly thorough. They were very expensive. They moved furniture and they pulled up carpet, it was moving in type cleaning. It was worth it but it was very expensive. They went to town. We're going to use them again."

"The owner of the business came out himself and did the work. He got a stain out of my carpet that had been passed up by the previous two carpet cleaners. I was thrilled with that. The product is quick drying. He moved the majority of my furniture around in order to get to the areas he needed to. He was very friendly. I had some problems with the people I usually use, so I was trying someone different. This worked out really well. He is amazingly nice. He doesn't do a whole lot of talking, but when he does, he is very polite. I had to ask him not to say "yes

'am" at one point. I am probably going to have him come out and do my grout cleaning next."

"There was one stain that was not removed. My carpets are light colored and were very dirty. We have young children in our home all the time - 5 children- and a dog. All stains but one were removed. I felt like I had gotten new carpet."

"The company is amazing. My four year old had used black and red crayon to "decorate" a portion of the white carpet. I had been unable to remove the color and it had actually been in the carpet for several months because I didn't have the money to have the carpet cleaned immediately. Serenity somehow (magic probably) completely removed the black and red stains. The carpet looks like new. Besides the four year old, I have 3 pets so my expectations of having the carpet look good again were pretty low. Now it looks fantastic! These guys are amazing."

"They came out on very short notice in order to remove the carpet before the drilling for foundation piers could begin in our living room. They took a great deal of care with our carpet. The padding was old & began to fall apart. They recommended and provided an excellent new padding & put it in place, before re-laying the carpet. After we did a complete house cleaning, they came back out to thoroughly clean the carpet. They spent a lot of time w/us - sometimes well into the evening, as needed. They did an excellent job of restitching the carpets, as well as cleaning. They gave me a discount - for Angies list & also because of the amount of work that needed to be done. They are professional, trustworthy & know what they are doing. I have used them before and plan to continue using them for me regular carpet cleaning, as needed. They are a little higher than some, but worth it. I would not have trusted this job to anyone else."

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