Hartford Propane Retailer Articles

Sample Reviews

A

Rating
Hartford Propane Dealers Provider Name Locked
came by on short notice to fix a fissure in an outdoor pipe. He let me know that I did not have a backflow preventer installed for my pool and that first it was not up to code and second, in certain circumstances this could mean contaminating the water supply for my home. He took the time to answer all of my questions and I also had the backflow preventer installed.
- Crystal L.
C

Rating
EVERYTHING WAS PERFECT FOR THE LONGEST TIME NOW COMMUNICATION IS LACKING, SETTING APPTS FOR SERVICE A NITEMARE, BILLING PROBLEMS, OVERCHARGES
- LINDA G.
F

Rating
I originally contacted Suburban about a year ago to do a site visit and quote for a generator installation. I put the installation off at the time because of expense, but decided to go ahead with it several months ago, as I did not want to go through another hurricane season with power outage problems. The salesman/office manager
Hartford Propane Dealers Provider Name Locked
me to believe the job could be done at the time the electrician would be installing the generator (early August), but they kept putting me off and not offering me an installation date, and for the last two weeks have been telling me they had to service people on a 'first come, first served' basis, although my request has been in the queue for a long time. Finally after many calls and emails, they offered to squeeze me in on a standby basis (meaning I would not know until that day if they were coming or not), and when I said I needed a definite date, they went back to saying they would get to it 'as soon as they could' and then repeated all the usual pat phrases about customer service being their first priority, etc. I could see they were not going to be reliable, and I wondered if they would be unreliable about propane deliveries, as well, so I signed up with another propane company.
I have nothing against the company and I believe Suburban is having some kind of major problems, or there is something else going on there, but I could not afford to be at the mercy of that situation. I would not have been so disappointed if they had told me upfront that they were not going to be able to do the installation for months, but making promises they could not keep made me very wary about doing business with them again. I hope they straighten out whatever problems they have and become a reliable company again. The customer service reps were always very nice on the phone.
- Curtisy B.
D

Rating
Hartford Propane Dealers Provider Name Locked
called the 29th of January for a propane delivery. I had about 30 gallons. After awaiting 10 days and no delivery i had to turn off my furnace with 5 gallons of propane left and heat with electric space heaters for another week before they even delivered. Then they left a bill for $4.83 a
Hartford Propane Dealers Provider Name Locked
!!!!! for $468.02. A 39% increase in a matter of 35 days from the last delivery on 1/10/14. My bill doubled and so did my electric bill !!
- Joan F.
A

Rating
I called, they came, filled my tank and went. No fuss, No
Hartford Propane Dealers Provider Name Locked
, No problem. Pay on delivery for new customers or billed for existing customers. I've had long time, (thirty years) service from them and never been able to beat their service.
- Harold E S.
A

Rating
This company was referred to me by
Hartford Propane Dealers Provider Name Locked
Valley, a propane company which I haven't actually used yet, but plan to. I live out in the country in a community that has a history of power outages due to heavy tree cover, so I purchased a large generator that could run everything, including my well pump and septic pump. I learned that the propane tank I had wasn't large enough to handle the size generator I had purchased.
Other companies weren't willing or enthusiastic about a job where they weren't selling me a generator. But when I called
Hartford Propane Dealers Provider Name Locked
they were very responsive, calling me back within hours and coming out the next day to advise me and get me a quote. I had visits from both co-owners of the company prior to the work in order to ensure that they were planning the job properly. They handled every step, from start to finish, and they left the job site as neat and tidy as is reasonable for what was involved. I haven't completed the electrical part of the project yet, but as near as I can tell, the job was done quickly and done right. I won't hesitate to continue using them and recommend them to my neighbors.
- Alexis S.
B

Rating
Hartford Propane Dealers Provider Name Locked
was on site doing all of the work himself.
Hartford Propane Dealers Provider Name Locked
obtained all of the required permits and completed all of the work well. There was one minor hitch when the Building Inspector required the addition of a #6 ground wire to be run from the range to the panel.
Hartford Propane Dealers Provider Name Locked
did not seem to want to come back out for that part of the job after being paid. I ended up doing it myself, called for the inspection and all was fine.
In the end, I would use
Hartford Propane Dealers Provider Name Locked
again but I'd withhold final payment until the final inspection was complete.

- Stephen G.
C

Rating
Installation and hook-up went smoothly, nothing to complain about. But my yard, where tank was installed, was left covered in large rocks (that had been dug up while installing tank), minimal grading, large tire tracks across the front lawn, and a large drop off to adjoining wooded area. When we called to ask for the area to be graded as promised, we were told that it was graded and the rock removal and further grading were our responsibility. We had two landscapers come in to tell us what would be needed before we could seed the area and we were told that a truck load of dirt and rocks had to be removed, the area had to be graded and top soil needed to be brought in before seed and straw could be laid down. Cost $1,100 more!!! We called
Hartford Propane Dealers Provider Name Locked
with this information and we again were told it was our responsibility. It wasn't until we told them that we were calling our lawyer, 3 weeks of back and forth phone calls, that
Hartford Propane Dealers Provider Name Locked
offered to split the cost with us.
- Mary Ann W.
A

Rating
They showed up on time and installed a new propane tank. In addition, they checked for leaks indoors and verified the kitchen
Hartford Propane Dealers Provider Name Locked
functioned. Prompt and professional service.
- Jay S.
F

Rating
I was given the "introductory customer" rate for the year, and the first fill was well-priced. But there was no index whatsoever for the prices used on all fills thereafter, and I was obligated to them for a full year. Prices were much higher than competitors, and were arbitrarily set with no reference to
Hartford Propane Dealers Provider Name Locked
prices. They can charge whatever they want on every fill. I was also on "automatic replenishment" but twice I had to call them to ask for a fill, and fell to dangerously low levels (less than 10% remaining) during the very cold winter. They also delivered a fill in June at a ridiculous rate over $4 per
Hartford Propane Dealers Provider Name Locked
(most providers were charging less than $2 per
Hartford Propane Dealers Provider Name Locked
at that time). I called to complain and they dropped the price, but never explained why the price was set so high to begin with. For the winter of 2014/2015, I called to ask for their pre-buy price. They are $3.75 per
Hartford Propane Dealers Provider Name Locked
, all other providers in this geographical area are charging less than $2.20 per
Hartford Propane Dealers Provider Name Locked
. I have no idea how
Hartford Propane Dealers Provider Name Locked
remains a viable business, nor why any consumers choose them as their supplier.

- Tim H.
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All Propane Dealers in Hartford, CT

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A First Response HVAC

PO BOX 8027
Berlin, CT

ALL TEMP COOLING AND HEATING, LLC

400 Chapel Road
South Windsor, CT

All-Weather Mechanical L.L.C.

P.O. Box 22
Bristol, CT

Allens Plumbing Supply

145 BANK ST
Seymour, CT

Andy’s Oil Service Inc

329 Walnut St
Waterbury, CT

Assurance Power Systems

1702 Costa del Sol
Boca Raton, FL

Beacon Mechanical Service

12 Mechanicsville Rd
Granby, CT

Brooks Energy

1 Canal St
Terryville/Bristol, CT

Connecticut Propane and Petroleum

21 Austin Dr
Marlborough, CT

Country Paint & Hardware Inc.

2410 Foxon RD
North Branford, CT

Cromwell Concrete Products

667 Main Street
Cromwell, CT

Daniels Energy

8 High St
Portland, CT

HOME DEPOT

503 NEW PARK AVE
West Hartford, CT

J.J. Sullivan Inc

229 River St
Guilford, CT

MUSCO FUEL & PROPANE CO

585 WOLCOTT RD
Wolcott, CT

N E Mitchell

7 Federal Rd
Danbury, CT

Palumbo's 66 Service Center

828 Meriden Waterbury Tpke
Plantsville, CT

Paraco Gas

152 Broad Brook Road
Broad Brook, CT

Patterson Oil Co

100 Lincoln Ave
Torrington, CT

Phoenix Propane LLC

PO Box 540
Oxford, CT

Propane Gas Services

420 John Fitch Blvd
South Windsor, CT

RJ Riquier Inc Plumbing Heating A/C

415 Boston Post Rd
North Windham, CT

SM Welch Remodeling

16 Ogden Lord Road
Marlborough, CT

Standard Oil Of Connecticut

299 Bishop Ave
Bridgeport, CT

STONEHEDGE LANDSCAPING & GDN

1616 WILLARD AVE
Newington, CT

Superior Energy

994 Hartford Turnpike
Vernon Rockville, CT

Taylor Energy

152 Broadbrook Rd
Broad Brook, CT

U-Haul - Hamden

1685 Dixwell Ave
Hamden, CT

Valley Energy Co

321 Albany Turnpike
Canton, CT

Wesson Energy Inc.

165 Railroad Hill Street
Waterbury, CT

Westside Oil Co

27 Babbs Rd
West Suffield, CT

Wyman Energy Services Inc

484 Middle Turnpike E
Manchester, CT

Yacko Plumbing & Heating

37 george st
Danbury, CT

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