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Now, just over 4 years later, every piece that touches the ground has developed soft, mushy spots and the wood is simply wearing
away. We contacted the company and while they are willing to provide replacement pieces, they are unwilling to cover the cost of shipping or installation, despite the extensive damage which has rendered the playset unsafe and worthless to us.
Since their supposed highest quality product is worthless after only 4 years and they are unwilling to step up and remedy the situation, we strongly recommend you do not do business with them.
I tried a couple of the assembly providers on Angie's List but did not get replies or, if I did get a reply, I learned that the company did not assemble the kind of playset I have. So I did an internet
The two assembly guys (
They were also extremely professional and personable, and they worked hard as can be for more than a day. While the playset was being built, our daughters begged to be able to use the swings (which were among the first things to go up), and
The two gentlemen who work for the company were very prompt and were very thoughtful about placing the playset just so and were also clear in their communication as to why the spot chosen was the best location.
It probably only took them 2-2.5 hours to complete a job that would have been impossible for me to handle. Well worth it!
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All Playground Equipment Retailers in Hartford, CT
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Additional addresses: po. box 362, canton, ct 06019.
Accepts credit cards through paypal.
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North Haven, CT
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Bowling Green, OH
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Pro hands currently serves residential and commercial consumers through a network of licensed...
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South Glastonbury, CT
We love what we do so we do it right and we do it all check are list if you don't see it ask...
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