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The second time I went was for color. I went home after and noticed that they dye did not cover my gray. It look trasluseet and I called the next day and told them I wanted them to redo the color. I went in and she asked me if I had any product in my hair the day I came in for the color. I told her no and that I don't think she left the dye in long enough. So she re dyed my hair and again and washed out the color. She told me she didn't have time to dry my hair because she had an appointment soon so I left with sopping wet hair and had to go home and dry my hair. I was really upset because there was no customer waiting and it was clear she was being lazy and didn't want to spend the time to dry it. There were several other employes there that were doing nothing even if she had another appointment coming in someone could have spent the time blowdrying my hair. The three times I have gone there there have never been any customers while I was there. Its obvious that there is a reason why they never have any customers.
They also charged my credit card for a third appointment that I had canceled 3 days before the scheduled time.
All in all it was an awful experience and I would not recommend."
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