Hartford Glass Blocks

Hartford, CT

Sample Reviews

N

Rating
This was a great experience. The salesman was professional and friendly. He explained everything and answered all of my questions as well as provided me with a customized quote on the spot. I was told there was a 2-week lead time to get the materials, build the windows and then install them. They called my one day short of the two weeks and said they could install them the following day (exactly two weeks after I had ordered them). The installer arrived promptly, first-thing in the morning. Each window was a bit specialized. One had to go into the old coal chute, one had a vent in it and the final one had my dryer exhaust vent in it. It took the installer the bulk of the day and they were great! The windows were a huge upgrade from what was previously installed and they were exactly what was promised (I would say that they were even better than I expected).

That very night, our town got a record rainfall (over 6" in three hours) and our basement got water. I immediately was worried that something had happened with the windows so I checked them closely. They were completely dry! Despite the incredible beating from the rain, and the fact that two of the three are very close to ground-level (these are in my basement) they were completely dry and did not leak at all. I am so thoroughly pleased with this experience, I am going to have them out next year to replace the rest of my basement windows on the other side of the house.
- Ryan V.
B

Rating
There was a fairly big goof when they came on installation date and the windows weren't sized correctly (salesman's error). Therefore it set us back around 10 days to get them in but after that I was satisfied with the job and the price. Would've given A except for that. Also, I think more communication between office and customer would be good. I called couple of times to check on days coming because of rain etc.and felt they should've called me to give me notice.
- Marlene W.
A

Rating
I am very happy with my fabulous glass block windows! We had
Hartford Glass Blocks Provider Name Locked
as our sales professional/expert and he made the decision easy for me. I had wanted glass block windows for years and I finally got them! We have a large ranch built in the 50's back when they put in lots of windows so we had 8 window openings in the basement.
Hartford Glass Blocks Provider Name Locked
came right on time and efficiently removed the old and installed all of the beautiful new windows. I am also going to have
Hartford Glass Blocks Provider Name Locked
install a new sidelight for my front door at a later date.
- JEAN E.
A

Rating
The service provided was fantastic. AJ came out and gave me a detailed estimate. I decided to go with
Hartford Glass Blocks Provider Name Locked
because AJ demonstrated that he cared about our experience with their company and could work with the tight timeline that we had to work with. He showed me the windows that they would install and pointed out how durable the windows were. The lifetime warranty is a great perk too. His team came out and was very professional. They stayed a little longer than normal to make sure it was all done right. We had just painted, and I was extremely impressed with how careful they were around our new paint. They also covered furniture and left the house clean after installing the windows.
- Jonathan H.
A

Rating
These folks were everything you would want in a contractor. They were on time every time, polite, respectful and professional. They work that they did was top drawer, very professional. When they were done we were left with five beautiful glass block windows and absolutely no mess!
- Eric S.
A

Rating
excellent job, cleaned up all old material and hauled away. Even though it was just for a garage window, it was treated as though it were a window in my house. excellent job.
- debra S.
A

Rating
Timely appointment was made for estimate. Salesperson arrived on time and gave and estimate during his visit. Service was scheduled and performed as promised.
The person who performed the work arrived on time and completed the job the same day. Affected areas both inside and outside the home were cleaned up and all debris was removed.

- Michael P.
A

Rating
Everything went very smooth from start to finish. I contacted them for a bid and received an email with their pricing for basement windows and bathroom windows. This made it
Hartford Glass Blocks Provider Name Locked
. I thought the prices were fair so
Hartford Glass Blocks Provider Name Locked
came out to measure the windows and explained the process. I signed the bid, no money up front.
Hartford Glass Blocks Provider Name Locked
even texted me a picture of my options for the bathroom window vents, so I would know how it would look in advance. The office called me to set up a time to do the work. The crew came out in a timely manner and completed the work without a hassle and cleaned up after and disposed of the old windows. Everyone I spoke to and had contact with was friendly and professional. The windows look great!
- Teresa A.
A

Rating
I called 3 companies to get pricing and estimates on getting work done on my home and
Hartford Glass Blocks Provider Name Locked
was the only one who returned my call. Usually when that happens you'd figure they were the only company who had nothing to do and that usually happens because they're a company of low quality and standards. This time it was certainly not the case. I believe
Hartford Glass Blocks Provider Name Locked
was the person who contacted me. He was patient, thorough and very detailed with his description of the entire procedure.
When he came to my home he was in no hurry at all, and he took his time in explaining all the pro's and con's to the options I had available. He wasn't trying to sell me the most expensive option and he wasn't trying to verbally blind me by throwing everything at me and hoping I would make a pricey decision. By the time we were done conversing, I really felt as though I made the right decision and that I wasn't driven in that direction.
"
Hartford Glass Blocks Provider Name Locked
" and "
Hartford Glass Blocks Provider Name Locked
" were the people who performed the work on my home. I'll start by saying that they were on time! I almost fell over when I looked up at my clock and they were in my driveway. That rarely happens for any service I've ever had performed on my home. Usually it's a 4 hour block of time and someone barely squeaks in there before their time is up. This was not the case. They were cordial, professional, and it seemed like they got to work as soon as their feet hit the ground. I was going to have company come over to ask questions and fill in the blanks where I may have forgotten something but they were half way done before my second opinion could even head over.
It was really nice to be able to ask questions and not feel stupid or feel as though I had offended them by doing so. I'm pretty knowledgeable about manual labor of various kinds but I'm admittedly a bit in the dark when it comes to some forms of masonry. I didn't get an attitude or even a funny look, they just answered my questions and kept on working.
When it was all said and done my windows looked fantastic! My property was not left dirty, all debris was removed, it looked as though the windows were installed with the house!
Long story short I would absolutely recommend
Hartford Glass Blocks Provider Name Locked
to anyone who needs related work done on their house.
Nicely Done!
- Bill L A.
A

Rating
Hartford Glass Blocks Provider Name Locked
is a wonderful person to work with. I had the wrong date on my calendar and
Hartford Glass Blocks Provider Name Locked
arrived to a garage filled with left over garage sale items. He helped me move all the tables out of the way and move shelf units away from the wall so he could get to the window he was replacing. He was a very good sport about the entire thing. The window looks fantastic and really gives the house a new look. I had 4-5 other estimates and
Hartford Glass Blocks Provider Name Locked
was the cheapest.
- Becky C.
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