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Over 3,315 reviews for
Harrisburg Internet Service Providers from people just like you.

"Billing is another issue. My first partial payment was due on
22. So many items were added and subtracted, I could not tell what was what." Today I received notification of my next bill which is $250.88. The bill is due only one month after the first one on August 21. However, this bill includes what
calls a "Carryover from Prior Bill" of 107.94. I just called
to question this, and yet another representative put me on hold until I heard a click and then a busy signal. The phone company had hung up on me--this has happened before. If
had any customer service sense, that representative who was dealing with my account should have called me back. Anyway . . . other issues . . . My initial agreement (made verbally over the phone) was that the bundle would cost 99.99/mo. first year. My bill says $114.99. The premium channels that were supposed to be free are billed at 37.00 with a credit of 24.99 so they actually cost $12.01. HBO is listed as a promotion for 3 months not the full year as initially promised. Comcast is more expensive, but I understand why people subscribe with them because
in a mess. Update--still no resolution after four phone calls, one of which had me on hold for at least two hours. The representatives have no authority to remove erroneous charges from your bill. They claim they will submit reports to a supervisor and that the supervisor will return your call in a day or two, but no one calls back. This is very frustrating. Please stay away from
. One final update--after three calls, I happened to be connected to someone named
worked in human relations, but because of the
strike she was working 12 hour days and ended up taking my call. As with the other representatives,
had to take my case to someone who could make a decision. They gave her the run-around as well, telling her to tell me that the charges were from prior services. But
stayed on my case like it was her own. She called back several times to update me after her shift was over. Finally she called with the good news that she was able to prevail upon someone to delete the unexplained, fraudulent charges from my bill. I wouldn't say my confidence in
is restored, but I am heartened to know that at least one good person works for them. They should promote her--let her restructure the company and design training activities for customer service employees.

-Seth L.

"The Service Date given is the date that
FiOS Service was installed in my home.
did not charge me anything to install" the service, and the technicians that installed the service were very knowledgeable, and professional. Unfortunately, that was my LAST experience with anyone from
who is knowledgeable, professional or customer-oriented. Over the past four years, I have watched my costs for the bundle of services skyrocket from $99.00 per month to $172.00 per month, with no increase in quality. The quality of my internet service completely has deteriorated. Internet speed went from about 54 Mpbs DOWN to 17 Mpbs, yet I am still being billed for the higher speed. The router is a piece of junk that is out of order most of the time, constantly has to be reset (at least three times each day), and this is my SECOND router. Internet outages and disconnects are common, and no one at
can tell me what is wrong. The television service is horrible. I have the mid-range tier of channels, and there are at least 100 of the 260 channels that I get that are worthless to me because they contain programming that I am not interested in (sports, radio-over-the-TV music) or offer programming in non-English language format. I have also learned that channels can and will be dropped and added without warning from
, and the channels that are added are usually something with programming that most people will not enjoy (Jewelry Television, anyone?). Fortunately, my copper-based landline telephone still works just fine, and this is where the trouble comes in. My contract recently expired and I went online to see if I could modify my bundle of services to something more economical and appropriate. I found television and internet service that I could live with, but I was informed that all new contracts offer only VOIP telephone service, called FiOS Digital Voice Telephone. The problem with this service is that it does not access 911 emergency dispatch and it is incompatible with most home alarm systems. This phone service is also prone to regular outages and will go dead in any type of emergency situation (such as a snowstorm).
admits all of this and actually includes this information in their “terms and conditions,” but if you fail to read it there and sign the agreement, you are also agreeing to hold
absolutely harmless for any “ problems” that result from not having immediate access to 911 or alarm system failure. One does not need much of an imagination to know what sort of “problems” could result. When I asked if I could be unbundled to get away from this inadequate telephone service, I was given a firm NO, and told in no uncertain terms that there were no alternatives. TWO Customer Service specialists told me this. Since the only reason why I have a landline is to have 911 access at my home, I telephoned the “service disconnect” number I was given and told the person there to disconnect
FiOS at my home. After explaining my situation and repeating the lack of options I was given, THEN
was willing to negotiate with me. This whole process of attempting to modify my
service bundle only took about six hours of my day. In the end, and only after a great deal of hassle and struggle did I get to keep my old telephone service.
customer service is as bad as the customer service offered under the old Bell System. My advice is to avoid bundling if at all possible; and if you must bundle take the shortest possible contract,
’t go for the Visa Prepaid Card they offer, and INSIST on the copper-based landline telephone service only, especially if you have a home alarm system. The FiOS Digital Voice Telephone system does not work with home alarm systems.

-Esther W.

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Angie's Answers


All Internet Service Providers in Harrisburg

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1 - webpopular.net

2150 W Northwest Hwy

1 Sky Media

265 Bloomfield Dr.

Alexander Technical Resources

1263 Glenwood Ave SE

Alliance Telecom Corp

7582 Las Vegas Blvd

Almighty Web Designs

301 Yamato Road

Andy's Web Tools

646 N Riverside Dr

Antrimweb Internet Marketing (AIM)

18 Abbott Ct


1155 Carlisle St

Aws Web Design

po box 3164

Bay Geeks

3535 Prescott St N

BeSecure Networks

215 Wooley Hollow Ct

Best Practice Institute

410 Evernia Street



Brilliant Marketing Group Inc

651 Lombard Road
Red Lion

Cable TV America

540 S Water Street


6462 Westwood St

Charge the Cannons Publishing

16 Eastwick Ln


4 Lemoyne Dr Ste 100



Comcast Harrisburg

1531 N 6th St

Comcast Mechanicsburg

4830 Carlisle Pike, Mechanicsburg, PA

Comcast Mechanicsburg

4830 Carlisle Pike, Mechanicsburg, PA

Comcast York

2007 South Queen Street

Comcast York

2555 Kingston Rd # 200


1625 Lakes Pkwy.





Dish Network Manheim

15 New Charlotte Street

Dynamic Net, Inc.

13 Cowpath

eDrugSearch.com, Inc.

607 E. Blanco #398


5000 Euclid Ave Ste 310


1599 Hummel Ave
Camp Hill

Eyeflow Internet Marketing

1013 East Carson Street



Fly Media Productions, LLC

225 Parkway 575 #620

Foor's Electronics, LLC

158 Meadow Drive


7401 Summerhill Road

Greencastle Web Design

676 Shannon Drive N

Homemade Design

41 Monument Ave


3008 Tudor Rd.

In-Vision Technology Services

852 Prospect St 2nd Floor

Laximi Company LLC

311 Warren St

Local Results

5202 Douglas Corrigan Way

LocalNet Corp

325 Hampton Hill Dr

Macgirl Inc

880 Mandalay Ave

Marcor Technologies Inc

2807 Yosemite Dr

Master 55

40446 N Rte 59

MIND Development and Design

313 West Liberty Street

MINE Advertising

356 Fairview Ave
Mc Sherrystown

Modern Web Studios

1067 N Main St

My Utility Brokers

9344 Tarryton Ave.

Networking Solutions LLC

398 York St

New Freedom Technologies

2322 Bailey Ave
New Freedom


PO Box 801

O2T2 Hosting

Po Box 26041

PA Online

2330 Vartan Way Ste 185

PCPC Support

Nationwide Support Center

Performance Media Placement

23172 Plaza Pointe


211 Pauline Dr

Precision Managed Technology Solutions

2 Stone Spring Ln
Camp Hill

Princeton Internet Marketing

295 Route 571, Suite 181


210 W Grant Street

Red Blue Concepts

3176 Darvany Drive

Redhaus Design

3040 Oasis Grand Blvd

RedX Web Design

33 N. Hazel St.

RS Caudill Contracting

1334 york st.

Schweb Design, LLC

342 E Main St Ste 209


4121 Hillegas Road

Shasta Consulting & Web Design, Inc.

2205 Hilltop Drive - 2020

Smart Evolutions

PO Box 2226

Smart Ideas by Joe Shipley

2147 W Isthmus Loop

The Polaris Group

100 Greenwood Dr
New Cumberland

The Right Way to Write

30 East Georgia Street


13908 Allisonville Road

Unlimited Web Design

12 Hopkins Street

US Lifeline Inc

401 E Louther St


125 S 30TH ST
Camp Hill

Verizon Fios Middletown

135 West Main Street





Visionary Website Design and Maintenance

2737 Black Rock Road

Wake Up Now


Walton Street Web Design

2032 W Walton St

Web & Moore

31680 Joseph Dr.

Web Editors, Inc.

21392 Palomar Street #958

Web Talent Marketing

322 N. Arch Street

Webb Design

PO Box 690661

Whitehat Computer Solutions

18 Sunbury St



Wire My Web

48 Maiden Ln

WON Marketing, Inc.

200 N. Harrison St, #106


11810 Parklawn Drive

York Computer Repair

2145 Carlisle Rd

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