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Top Rated Internet Service Providers

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Over 2,744 reviews for
Harrisburg Internet Service Providers from people just like you.

A
"I like their prices, and the fact that I can bundle everything. The quality of their service is excellent. I will continue to use their services in the future.

-Cheryl M.

F
"Billing is another issue. My first partial payment was due on 22. So many items were added and subtracted, I could not tell what was what." Today I received notification of my next bill which is $250.88. The bill is due only one month after the first one on August 21. However, this bill includes what calls a "Carryover from Prior Bill" of 107.94. I just called to question this, and yet another representative put me on hold until I heard a click and then a busy signal. The phone company had hung up on me--this has happened before. If had any customer service sense, that representative who was dealing with my account should have called me back. Anyway . . . other issues . . . My initial agreement (made verbally over the phone) was that the bundle would cost 99.99/mo. first year. My bill says $114.99. The premium channels that were supposed to be free are billed at 37.00 with a credit of 24.99 so they actually cost $12.01. HBO is listed as a promotion for 3 months not the full year as initially promised. Comcast is more expensive, but I understand why people subscribe with them because in a mess. Update--still no resolution after four phone calls, one of which had me on hold for at least two hours. The representatives have no authority to remove erroneous charges from your bill. They claim they will submit reports to a supervisor and that the supervisor will return your call in a day or two, but no one calls back. This is very frustrating. Please stay away from . One final update--after three calls, I happened to be connected to someone named . worked in human relations, but because of the strike she was working 12 hour days and ended up taking my call. As with the other representatives, had to take my case to someone who could make a decision. They gave her the run-around as well, telling her to tell me that the charges were from prior services. But stayed on my case like it was her own. She called back several times to update me after her shift was over. Finally she called with the good news that she was able to prevail upon someone to delete the unexplained, fraudulent charges from my bill. I wouldn't say my confidence in is restored, but I am heartened to know that at least one good person works for them. They should promote her--let her restructure the company and design training activities for customer service employees.

-Seth L.

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Internet Provider reviews in Harrisburg

D

Rating
The Service Date given is the date that FiOS Service
was installed in my home. did not charge me anything to install
the service, and the technicians that installed the service were very
knowledgeable, and professional. Unfortunately, that was my LAST experience
with anyone from ...More who is knowledgeable, professional or
customer-oriented. Over the past four years, I have watched my costs for the
bundle of services skyrocket from $99.00 per month to $172.00 per month, with
no increase in quality. The quality of my internet service completely has
deteriorated. Internet speed went from
about 54 Mpbs DOWN to 17 Mpbs, yet I am still being billed for the higher
speed. The router is a piece of junk
that is out of order most of the time, constantly has to be reset (at least three times each day), and this is my SECOND router. Internet outages and disconnects are common,
and no one at can tell me what is wrong. The television service is horrible. I have the mid-range tier of channels, and
there are at least 100 of the 260 channels that I get that are worthless to me
because they contain programming that I am not interested in (sports,
radio-over-the-TV music) or offer programming in non-English language
format. I have also learned that
channels can and will be dropped and added without warning from , and the channels that are added are usually something with programming that most people will not enjoy (Jewelry Television, anyone?). Fortunately, my copper-based landline
telephone still works just fine, and this is where the trouble comes in. My contract recently expired and I went
online to see if I could modify my bundle of services to something more
economical and appropriate. I found television and internet service that I
could live with, but I was informed that all new contracts offer only VOIP
telephone service, called FiOS Digital Voice Telephone. The problem with this service is that it does
not access 911 emergency dispatch and it is incompatible with most home alarm
systems. This phone service is also prone
to regular outages and will go dead in any type of emergency situation (such as
a snowstorm). admits all of this and actually includes this information in their “terms and conditions,”
but if you fail to read it there and sign the agreement, you are also agreeing
to hold absolutely harmless for any “ problems” that result from not
having immediate access to 911 or alarm system failure. One
does not need much of an imagination to know what sort of “problems” could result. When I asked if I could be unbundled to get away
from this inadequate telephone service, I was given a firm NO, and told in no
uncertain terms that there were no alternatives. TWO Customer Service specialists told me
this. Since the only reason why I have a landline is to have 911 access at my
home, I telephoned the “service disconnect” number I was given and told the
person there to disconnect FiOS at my home. After explaining my
situation and repeating the lack of options I was given, THEN was
willing to negotiate with me. This whole
process of attempting to modify my service bundle only took about six
hours of my day. In the end, and only after a great deal of hassle and struggle did I get to keep my old
telephone service. customer service is as bad as the customer service offered under the old Bell System.
My advice is to avoid
bundling if at all possible; and if you must bundle take the shortest possible contract, ’t go for
the Visa Prepaid Card they offer, and INSIST on the
copper-based landline telephone service only, especially if you have a home
alarm system. The FiOS Digital Voice
Telephone system does not work with home alarm systems.


- Esther W.

Internet Service Providers in Harrisburg

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1 Sky Media

265 Bloomfield Dr.
Lititz

Alexander Technical Resources

1263 Glenwood Ave SE

Andy's Web Tools

646 N Riverside Dr

Antrimweb Internet Marketing (AIM)

18 Abbott Ct
Eagleville

Auto Transporters Online

25108 Marguerite PKWY, Ste A-353

BeSecure Networks

215 Wooley Hollow Ct
Mechanicsburg

Best Practice Institute

410 Evernia Street

Brilliant Marketing Group Inc

651 Lombard Road
Red Lion

CAS Solutions

30 Diamond Spring Cir

Castle Point CSG, Inc.

3013 Rainbow Dr Ste B

Charge the Cannons Publishing

16 Eastwick Ln
Carlisle

Cheaper Than A Geek

Headquartered in Crofton with service worldwide

Click Refresh

428 S. Atlantic Blvd

COLLECTIVE INTELLIGENCE INC

4 Lemoyne Dr Ste 100
Lemoyne

Comcast

Lebanon

COMCAST CABLE

4601 SMITH ST
Harrisburg

Comcast Harrisburg

1531 N 6th St
Harrisburg

Comcast Mechanicsburg

4830 Carlisle Pike, Mechanicsburg, PA
Mechanicsburg

Comcast Mechanicsburg

4830 Carlisle Pike, Mechanicsburg, PA
Mechanicsburg

Comcast Mechanicsburg

4830 Carlisle Pike, Mechanicsburg, PA
Mechanicsburg

Comcast York

2007 South Queen Street
York

Comcast York

2555 Kingston Rd # 200
York

CommercePundit.com

1625 Lakes Pkwy.

Consolidated Information Systems

818 Dunbar Road
Carlisle

Directv

Lebanon

Dish Network Manheim

15 New Charlotte Street
Manheim

Dynamic Net, Inc.

13 Cowpath
Denver

EMORY TRANSMISSION

1599 Hummel Ave
Camp Hill

Foor's Electronics, LLC

158 Meadow Drive
Shippensburg

ForbenMedia

7401 Summerhill Road

In-Vision Technology Services

852 Prospect St 2nd Floor
York

InfoQuest Technologies, Inc.

471 JPL Wick Dr
Harrisburg

Inverselogix

4600 Touchton Road E, Building 100, Suite 150

IT Consulting & Repair

1065 Roosevelt Ave.
York

IV Support Holdings LLC

500 West Putnam Ave

iVi Wireless

Lancaster

Jasons Satellite Service

2 N Red Maple St
Selinsgrove

JAZ Design Company, Inc.

PO Box 35
Rossville

KIMSAN TECHNOLOGIES, LLC

15 STATE AVE
Carlisle

Langenet Integration LLC

5000 SE Federal HWY #25

Liquori Co. Marketing, LLC.

6612 Norfolk Place
Harrisburg

LocalNet Corp

325 Hampton Hill Dr

MarqueeWorks

758 Kapahulu Ave

MINE Advertising

356 Fairview Ave
Mc Sherrystown

PA Online

2330 Vartan Way Ste 185
Harrisburg

PerfectEq

4215, Sussex Dr
Harrisburg

Performance Media Placement

23172 Plaza Pointe

Private Process 4 Hire

64 Windsor Acres

ratiokontakt

1101 Brickell Avenue, South Tower

Schweb Design, LLC

342 E Main St Ste 209
Leola

SEO Harrisburg

1501 Allison street
Harrisburg

T. Brooks Web Design, LLC

3111 Rt. 38 Ste 11

The Polaris Group

100 Greenwood Dr
New Cumberland

The Right Way to Write

30 East Georgia Street

Tower Marketing

626 North Charlotte St, 2nd Floor
Lancaster

US Lifeline Inc

401 E Louther St
Carlisle

VERIZON

125 S 30TH ST
Camp Hill

Verizon Fios Middletown

135 West Main Street
Middletown

VERIZON WIRELESS

2250 YORK CROSSING DR
York

VERIZON WIRELESS

4640 HIGH POINTE BLVD
Harrisburg

Visionary Website Design and Maintenance

2737 Black Rock Road
Hanover

Wake Up Now

Hershey

Web & Moore

32159 23 Mile Rd.

Web Talent Marketing

322 N. Arch Street
Lancaster

Webb Design

PO Box 690661

WebpageFX Marketing & Design

1705 North Front Street
Harrisburg

Whitehat Computer Solutions

18 Sunbury St
Minersville

X3O EMERGING TECHNOLOGIES

11810 Parklawn Drive

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