Harrisburg Internet Service Articles

Internet Service reviews in Harrisburg

F

Rating
Billing is another issue. My first partial payment was due on
Harrisburg Internet Service Providers Provider Name Locked
22. So many items were added and subtracted, I could not tell what was what. Today I received notification of my next bill which is $250.88. The bill is due only one month after the first one on August 21. However, this bill includes what
Harrisburg Internet Service Providers Provider Name Locked
calls a "Carryover from Prior Bill" of 107.94. I just called
Harrisburg Internet Service Providers Provider Name Locked
to question this, and yet another representative put me on hold until I heard a click and then a busy signal. The phone company had hung up on me--this has happened before. If
Harrisburg Internet Service Providers Provider Name Locked
had any customer service sense, that representative who was dealing with my account should have called me back.

Anyway . . . other issues . . .
My initial agreement (made verbally over the phone) was that the bundle would cost 99.99/mo. first year. My bill says $114.99.
The premium channels that were supposed to be free are billed at 37.00 with a credit of 24.99 so they actually cost $12.01.
HBO is listed as a promotion for 3 months not the full year as initially promised.

Comcast is more expensive, but I understand why people subscribe with them because
Harrisburg Internet Service Providers Provider Name Locked
in a mess.

Update--still no resolution after four phone calls, one of which had me on hold for at least two hours. The representatives have no authority to remove erroneous charges from your bill. They claim they will submit reports to a supervisor and that the supervisor will return your call in a day or two, but no one calls back. This is very frustrating. Please stay away from
Harrisburg Internet Service Providers Provider Name Locked
.

One final update--after three calls, I happened to be connected to someone named
Harrisburg Internet Service Providers Provider Name Locked
.
Harrisburg Internet Service Providers Provider Name Locked
worked in human relations, but because of the
Harrisburg Internet Service Providers Provider Name Locked
strike she was working 12 hour days and ended up taking my call. As with the other representatives,
Harrisburg Internet Service Providers Provider Name Locked
had to take my case to someone who could make a decision. They gave her the run-around as well, telling her to tell me that the charges were from prior services. But
Harrisburg Internet Service Providers Provider Name Locked
stayed on my case like it was her own. She called back several times to update me after her shift was over. Finally she called with the good news that she was able to prevail upon someone to delete the unexplained, fraudulent charges from my bill. I wouldn't say my confidence in
Harrisburg Internet Service Providers Provider Name Locked
is restored, but I am heartened to know that at least one good person works for them. They should promote her--let her restructure the company and design training activities for customer service employees.
- Seth L.
D

Rating
The Service Date given is the date that
Harrisburg Internet Service Providers Provider Name Locked
FiOS Service
was installed in my home.
Harrisburg Internet Service Providers Provider Name Locked
did not charge me anything to install
the service, and the technicians that installed the service were very
knowledgeable, and professional. Unfortunately, that was my LAST experience
with anyone from
Harrisburg Internet Service Providers Provider Name Locked
who is knowledgeable, professional or
customer-oriented. Over the past four years, I have watched my costs for the
bundle of services skyrocket from $99.00 per month to $172.00 per month, with
no increase in quality. The quality of my internet service completely has
deteriorated. Internet speed went from
about 54 Mpbs DOWN to 17 Mpbs, yet I am still being billed for the higher
speed. The router is a piece of junk
that is out of order most of the time, constantly has to be reset (at least three times each day), and this is my SECOND router. Internet outages and disconnects are common,
and no one at
Harrisburg Internet Service Providers Provider Name Locked
can tell me what is wrong. The television service is horrible. I have the mid-range tier of channels, and
there are at least 100 of the 260 channels that I get that are worthless to me
because they contain programming that I am not interested in (sports,
radio-over-the-TV music) or offer programming in non-English language
format. I have also learned that
channels can and will be dropped and added without warning from
Harrisburg Internet Service Providers Provider Name Locked
, and the channels that are added are usually something with programming that most people will not enjoy (Jewelry Television, anyone?). Fortunately, my copper-based landline
telephone still works just fine, and this is where the trouble comes in. My contract recently expired and I went
online to see if I could modify my bundle of services to something more
economical and appropriate. I found television and internet service that I
could live with, but I was informed that all new contracts offer only VOIP
telephone service, called FiOS Digital Voice Telephone. The problem with this service is that it does
not access 911 emergency dispatch and it is incompatible with most home alarm
systems. This phone service is also prone
to regular outages and will go dead in any type of emergency situation (such as
a snowstorm).
Harrisburg Internet Service Providers Provider Name Locked
admits all of this and actually includes this information in their “terms and conditions,”
but if you fail to read it there and sign the agreement, you are also agreeing
to hold
Harrisburg Internet Service Providers Provider Name Locked
absolutely harmless for any “ problems” that result from not
having immediate access to 911 or alarm system failure. One
does not need much of an imagination to know what sort of “problems” could result. When I asked if I could be unbundled to get away
from this inadequate telephone service, I was given a firm NO, and told in no
uncertain terms that there were no alternatives. TWO Customer Service specialists told me
this. Since the only reason why I have a landline is to have 911 access at my
home, I telephoned the “service disconnect” number I was given and told the
person there to disconnect
Harrisburg Internet Service Providers Provider Name Locked
FiOS at my home. After explaining my
situation and repeating the lack of options I was given, THEN
Harrisburg Internet Service Providers Provider Name Locked
was
willing to negotiate with me. This whole
process of attempting to modify my
Harrisburg Internet Service Providers Provider Name Locked
service bundle only took about six
hours of my day. In the end, and only after a great deal of hassle and struggle did I get to keep my old
telephone service.
Harrisburg Internet Service Providers Provider Name Locked
customer service is as bad as the customer service offered under the old Bell System.
My advice is to avoid
bundling if at all possible; and if you must bundle take the shortest possible contract,
Harrisburg Internet Service Providers Provider Name Locked
’t go for
the Visa Prepaid Card they offer, and INSIST on the
copper-based landline telephone service only, especially if you have a home
alarm system. The FiOS Digital Voice
Telephone system does not work with home alarm systems.


- Esther W.
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All Internet Service Providers in Harrisburg, PA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1 - webpopular.net

2150 W Northwest Hwy
Grapevine, TX

1 Sky Media

265 Bloomfield Dr.
Lititz, PA

1866HELPTECH.com

1912 Dandridge Dr
Columbus, OH

AAA Computer Design Inc

240 Croton Ave
Lantana, FL

Alexander Technical Resources

1263 Glenwood Ave SE
Atlanta, GA

Almighty Web Designs

301 Yamato Road
Boca Raton, FL

Andy's Web Tools

646 N Riverside Dr
New Smyrna Beach, FL

Antrimweb Internet Marketing (AIM)

18 Abbott Ct
Eagleville, PA

AT&T

1155 Carlisle St
Hanover, PA

Aws Web Design

po box 3164
Cocoa, FL

Bay Geeks

3535 Prescott St N
Saint Petersburg, FL

BeSecure Networks

215 Wooley Hollow Ct
Mechanicsburg, PA

Best Practice Institute

PO Box 31267
Palm Beach Gardens, FL

BLUE RIDGE COMMUNICATIONS

1 WATER ST
Duncannon, PA

Brilliant Marketing Group Inc

651 Lombard Road
Red Lion, PA

Business Class Solutions

6641 Conch Ct
Boynton Beach, FL

Cable TV America

540 S Water Street
Kent, OH

cashtexters.net

6462 Westwood St
Moorpark, CA

Central Coast Digital Design

1225 Pepper St
San Luis Obispo, CA

Charge the Cannons Publishing

16 Eastwick Ln
Carlisle, PA

Chicago B2B Services

Hanover Park, IL

COLLECTIVE INTELLIGENCE INC

4 Lemoyne Dr Ste 100
Lemoyne, PA

COMCAST

1131 S DUKE ST
Lancaster, PA

COMCAST CABLE

4601 SMITH ST
Harrisburg, PA

COMCAST CABLE

221 W PHILADELPHIA ST
York, PA

COMCAST CABLE

1131 S DUKE ST
Lancaster, PA

Comcast Harrisburg

1531 N 6th St
Harrisburg, PA

Comcast Mechanicsburg

4830 Carlisle Pike, Mechanicsburg, PA
Mechanicsburg, PA

Comcast Mechanicsburg

4830 Carlisle Pike, Mechanicsburg, PA
Mechanicsburg, PA

Comcast York

2007 South Queen Street
York, PA

Comcast York

2555 Kingston Rd # 200
York, PA

CommercePundit.com

1625 Lakes Pkwy.
Lawrenceville, GA

Creative Computing & Elite Design Concepts LLC

2030 N Black Horse Pike
Williamstown, NJ

Creep Squash

7925 Silverton Avenue
San Diego, CA

Crystal McKenzie, Inc.

30 E 20th St
New York, NY

Design By Nur

1034 SE Linn St
Portland, OR

DIGITRON COMMUNICATIONS

6355 TOPANGA CANYON BLVD
Woodland Hills, CA

Directv

Lebanon, PA

Dish Network Authorized Retailer

1710 Fortview Rd
Austin, TX

Dish Network Manheim

15 New Charlotte Street
Manheim, PA

Double Dog Communications, Inc

2615 Joppa Rd
York, PA

Dynamic Net, Inc.

13 Cowpath
Denver, PA

eDrugSearch.com, Inc.

607 E. Blanco #398
Boerne, TX

eFuneral

5000 Euclid Ave Ste 310
Cleveland, OH

EMORY TRANSMISSION

1599 Hummel Ave
Camp Hill, PA

FINE TELECOMMUNICATIONS

2278 NEWPORT BLVD
Costa Mesa, CA

Fly Media Productions, LLC

225 Parkway 575 #620
Woodstock, GA

Foor's Electronics, LLC

158 Meadow Drive
Shippensburg, PA

ForbenMedia

7401 Summerhill Road
Boston, GA

Forget The Rest Inc.

1 center Square #12
Hanover, Pa

Freedom Wireless of PA Inc.

1701 Whiteford Road
York, PA

Full Rotation Group

90 Lackawanna Ave
Buffalo, NY

Green Planet Web Design

236 2nd Ave
Quantico, VA

Greencastle Web Design

676 Shannon Drive N
Greencastle, PA

High Impact Website Design & CRM

4012 S Rainbow Blvd
Las Vegas, NV

Homemade Design

41 Monument Ave
Boston, MA

HostCrusher

4017 Sunvalley Dr
Norman, OK

In-Vision Technology Services

852 Prospect St 2nd Floor
York, PA

JAZ Design Company, Inc.

PO Box 35
Rossville, PA

Justice and Associates LLC

6655 W Sahara Ave
Las Vegas, NV

KELLER BROTHERS FORD

730 S BROAD ST
Lititz, PA

Kim Hale Private Investigations

401 Atlantic Ave Suite 9
Delray Beach, FL

Laximi Company LLC

311 Warren St
Waltham, MA

Local Results

5202 Douglas Corrigan Way
Salt Lake City, UT

LocalNet Corp

325 Hampton Hill Dr
Buffalo, NY

Macgirl Inc

880 Mandalay Ave
Clearwater Beach, FL

Marcor Technologies Inc

2807 Yosemite Dr
Aurora, IL

Master 55

40446 N Rte 59
Antioch, IL

Mike McLaurin

1065 Roosevelt Ave
York, PA

MIND Development and Design

313 West Liberty Street
Lancaster, PA

MINE Advertising

356 Fairview Ave
Mc Sherrystown, PA

Modern Web Studios

1067 N Main St
Nicholasville, KY

My Utility Brokers

9344 Tarryton Ave.
Whittier, CA

Networking Solutions LLC

398 York St
Hanover, PA

New Freedom Technologies

2322 Bailey Ave
New Freedom, PA

novusORDO

PO Box 801
Emmitsburg, MD

O2T2 Hosting

Po Box 26041
Lansing, MI

PA Online

21 N Enola Dr
Enola, PA

Performance Media Placement

23172 Plaza Pointe
Laguna Hills, CA

POSTAL CONNECTIONS 209

211 Pauline Dr
York, PA

Precision Managed Technology Solutions

2 Stone Spring Ln
Camp Hill, PA

Princeton Internet Marketing

295 Route 571, Suite 181
Princeton Junction, NJ

ProspectMX

210 W Grant Street
Lancaster, PA

Rave Review Website Design & Hosting

4613 Bowl St
New Port Richey, FL

Red Blue Concepts

3176 Darvany Drive
Dallas, TX

Redhaus Design

3040 Oasis Grand Blvd
Fort Myers, FL

RedX Web Design

33 N. Hazel St.
Manheim, PA

ResumeEdge, a Nelnet Service

2000 Lenox Drive
Lawrence Township, NJ

RS Caudill Contracting

1334 york st.
Mechanicsburg, PA

Schweb Design, LLC

342 E Main St Ste 209
Leola, PA

Sellbooks.com

4121 Hillegas Road
Fort Wayne, IN

Shasta Consulting & Web Design, Inc.

2205 Hilltop Drive - 2020
Redding, CA

Smart Evolutions

PO Box 2226
Largo, FL

Smart Ideas by Joe Shipley

2147 W Isthmus Loop
Mesa, AZ

Smellycat Productions

Richmond Rd
Williamsburg, VA

Swan Falls Technology, LLC

1028 N Pyrite Pl
Kuna, ID

T. Brooks Web Design, LLC

3111 Rt. 38 Ste 11
Mt. Laurel, NJ

TDH Web Design

16317 Crackerneck Rd
Independence, MO

Team Web USA

2317 Langford St
Dallas, TX

The PDM Group LLC

4727 East Bell Road
Phoenix, AZ

The Polaris Group

100 Greenwood Dr
New Cumberland, PA

The Right Way to Write

30 East Georgia Street
Indianapolis, IN

Timegears.com

13908 Allisonville Road
Fishers, IN

Transcriptionist

P.O. Box 3
Caldwell, OH

Trilufix

HC-9
Aguadilla, PR

Unlimited Web Design

12 Hopkins Street
Litchfield, NH

US Lifeline Inc

401 E Louther St
Carlisle, PA

VERIZON

125 S 30TH ST
Camp Hill, PA

Verizon Fios Middletown

135 West Main Street
Middletown, PA

VERIZON WIRELESS

2250 YORK CROSSING DR
York, PA

Virtual Resources Group LLC

2068 Delhi St NE
Holt, MI

Visionary Website Design and Maintenance

2737 Black Rock Road
Hanover, PA

Wake Up Now

Hershey, PA

Walton Street Web Design

2032 W Walton St
Chicago, IL

Web & Moore

31680 Joseph Dr.
Chesterfield, MI

Web Design By Juanita / Vivariche, Inc.

4809 Clairemont Drive
San Diego, CA

Web Editors, Inc.

21392 Palomar Street #958
Wildomar, CA

Web Talent Marketing

322 N. Arch Street
Lancaster, PA

WebAuthorings.com

9 Raven Ct
West Milford, NJ

Webb Design

PO Box 690661
Tulsa, OK

Whitehat Computer Solutions

18 Sunbury St
Minersville, PA

Wholesaleinsurance.net

2266 LAVA RIDGE CT
Roseville, CA

Wire My Web

48 Maiden Ln
San Francisco, CA

WON Marketing, Inc.

200 N. Harrison St, #106
Algonquin, IL

X3O EMERGING TECHNOLOGIES

11810 Parklawn Drive
Rockville, MD

York Computer Repair

2145 Carlisle Rd
York, PA

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