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Harrisburg Carpet Installation Articles
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Harrisburg Carpet Installers Reviews
May 27 The installer did a good job. EXCEPT that the tiles did not match and he said that there were no extra tiles. I called
June 13 I called again asking for an estimated time that we could expect the tiles to be fixed. He said he got the refund for the tiles and would schedule the job soon. I asked if I would be getting a refund for the extra box of tiles. He told me no. He said he didn't ask for that since he could use my extra box of tiles to fix the job.
June 14 I called
June 19 I wrote a letter to Mr
June 25 the job was done. I closed my dispute with the credit card company but have not received any tiles or a refund. I paid for two boxes and only got one.
I have had carpet installed several times from M & Z and they did a great job.
I will never do business with M & Z again. They do not handle problems well.
May 7th the sales manager measured and told me I needed to purchase two boxes of tiles for the job. I paid for 49 sf for a 25 sf area. I agreed and asked if the remaining tiles could be used in my bathroom. He said that could be done but I may have to order another box and they may not match exactly but that could work in the bathroom by hiding any that didn't match in areas not seen.
May 27th the job was done. It was done nicely except that after the installer left I noticed the tiles did not match. Seven of the fifteen tiles were gray. I called the sales manager and he asked me if I was sure and I assured him that I was sure and so were several other people who looked at it. He finally came over on June 4th and agreed that the tiles were different. He said he would have to get a refund from
June 13 he called and said he could set up the job and he was going to use the tan blocks and replace the gray ones with the ones from my extra box. I asked if I was getting a refund for the bad box of tiles he said no. He then said that
June 26th the floor was fixed and the installer said they were going to order me a new box of tiles. I wanted a refund but I guess this is better than nothing. I only wanted what I paid for.
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