"The entire experience from the first call to the finish was far better than I expected.
arrived about ten minutes before he was expected and went right to work. He kept me informed at all times, asking for my input so that the ...more system would work the way I wanted. He stayed beyond 5PM in order to finish the project and returned the next day without hesitation to correct a problem with the file transfer. As for his bill, he was far more than fair, not charging me for the total amount of time he spent on the project. How often does that happen in this day and age?
to be an expert in the IT field. I plan to call upon him in the future as the need arises and I would not hesitate to recommend him to someone who needs help with a computer problem"
Rated Review by Jerald E M.
"I should have called
sooner. He quickly was able to retrieve irreplaceable photos from 2 older computers. He replied to my email from this site within a couple of hours on a Saturday night and then picked up the 2 computers and ...more my external hard drive from my home that Tuesday. He was knowledgeable and friendly. Everything was returned within a few hours. I'm so grateful to have the photos.
even offered to wipe clean the computers so I could donate them. I would definitely recommend and will call him again."
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Greensboro Computer Repair Services Reviews
was professional, polite, and very thorough. He was able to describe what the problems were as well as the solutions in terms I could understand. He also came back several weeks later to correct a problem with the speakers. The work is guaranteed for 30 days."
"The service was excellent. The Geek Squad staff member was very competent and cheerful. He taught me information about my computer and printer that I did not know. He gave me all the options as to the amount of memory I wanted. He worked efficiently and quickly. An all around pleasant experience!"
was a little late but he more than made up for it by working very fast and efficiently as I needed to leave less than two hours after he started. PC is working great now. In addition to cleaning the PC, he advised us on wireless options and made himself available for any follow up questions. I would definitely hire
"The Geek Squad is good enough. They seem to be pretty knowledgeable but the only thing I did not like is that they missed my first appointment. I will say that they usually take a week to schedule in the work and they did make every effort to get to me in about only a half a week. That impressed me. My only real complaint with them is that they set ...more up an appointment with us on a Sunday evening at five o'clock and did not show up. They rescheduled, which was good, but they could improve a little in some business areas I guess."
"I have known the fellow over there at this store for about ten to twelve years now. I feel like I have been using his services forever. He is great. If I have a problem, he can always diagnose it. He is easy to communicate with and I love the fact there is a very low turnover rate at this particular location. That enables me to deal with the same people ...more time and time again and more than anything that makes me one satisfied customer."
"They couldn't get the computer started and according to the technician, were not able to do anything to it. They still charged me $85 diagnostic fee to do nothing to it. I called mfg and they told me how to press the reset button on the bottom and it started right up."
"Sold me a Linksys, set it up but could not have more than one computer on at one time. Geek rep said it was a time
or AOL issue. Not so, but parties proved to me that the system was not configued correctly. Called Geek squad and they said my warrenty had run out and would be another charge for coming out. I refused because because ...more it was not done right the first time. They then told me to have a good day."