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Over 1,526 reviews for
Grand Rapids Water Softener Companies from people just like you.

" D. and company really stepped up and resolved our hard water issues. We had very hard organic water and it was even green and stinky! They" provided a new water conditioning system that simply erased any evidence of unclean, hard water. Their follow up and professionalism is second to none, extremely happy with the results, thanks!

-Carrie H.

"The weather caused a delay, but the company was good about following up to reschedule and give pre-arrival information. The work was done neatly and efficiently." I received the necessary explanations for the operation of the unit.

-Sharon M.

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Local Articles in Grand Rapids

3 tips to select the best water treatment

Don't overpay for the wrong water treatment system. One highly rated provider offers some tips to help you choose the right system for your home.

Water softener control unit

Water Softeners

Even if your tap water comes from a reservoir, chances are it previously passed through underground caverns where it absorbed mineral deposits. Water with a high concentration of minerals is referred to as "hard" water. It's safe to drink but can harm your plumbing and appliances.

soda pop on picnic table

We all know the sound of a soda being opened — the fizz of trapped air escaping a tight, pressurized space.

open dishwasher

The mineral buildup in your water could be impacting your appliances.

A water softener sits next to several other appliances in a utility room. (Photo by Photo by Summer Galyan)

What do you do when the water softener that came with your new house isn’t currently being used? How do you turn it on?

hot water bathtub faucet

Do you really need a water hardness test to determine which softener to buy?

Angie's Answers


I actually just replaced my Pelican Natursoft "water softener" with an more-traditional ion exchange model.  I used the natursoft for a little over 4 years, and I can say it worked as advertised.  When remodeling a while back we decided to get a tankless water heater.  All the documentation indicated that hard water with the tankless heater is a no go.  We had to do somehting, but since I'm lazy (didn't want to deal with the salt or plumbing in a drain) and my wife didn't like soft water, the salt-free model looked attractive.  I too was somewhat skeptical, but the reviews I found looked good, and I know enough about the science of nucleation (I was a material science major in college) to know that what they said made sense, so I bought one.


One thing needs to be made clear - the natursoft system is NOT a water softener!  It contains a media which nucleates some disolved metalic salts out of solution.  These crystals, once formed, remain in the water, and still react with oils, detergents, etc. in the same manner as the disolved salts.  They also continue to form scale wherever water is allowed to evaporate, such as faucet nozels and shower heads. In fact, it's possible that evaporative scaling was even worse than before we installed the system.


Importantly, however, once in crystaline form, these salts do not stick to pipes, or in my case, heat-exchangers.  My tankless heater has a sensor to indicate when it needs to be descaled, and the manual indicates that for my water hardness and hot water use I should have had to descale approximately every 6 months.  In four years with the natursoft the descaleing indicator has never gone off.  For further evidence, when I installed my new softener a few weeks ago, I had to cut sections from the copper pipe on both the inlet and outlet side of the natursoft.  Both sections of pipe were installed at the same time as the natursoft, but while the pipe on the inlet side was green and rough on the inside, the outlet pipe looked and felt like new.


As such, if you want or need a salt-free system for some reason (low-sodium diet for blood pressure, don't like the feel of soft water, can't easily plumb a drain into the softener location, or can't carry heavy bags of salt to the softener), then I can unequivocably recommend the natursoft.  If, like my wife and I today, you want soft water, that feels soft on your skin, creates less soap scum, rinses cleaner in the dishwasher, etc., then the natursoft probably isn't for you.


Water Softener Installation And Repair reviews in Grand Rapids


The water softener salesman was very friendly and informative. He answered all my questions and recommended a product based on my personal usage.
The plumber who installed the water heater and water softener was very nice.
The only negative thing was that the estimate given by the salesman was quite a bit lower than the actual cost.
- Nick H.

We are very happy with the system that we had installed in our home. If there are any repairs that need to be done, they return without any questions and look at the problem free of charge. We have been very impressed.
- RAY L.

Water Softener Companies in Grand Rapids

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!



Aqua Perfection

4255 Clyde Park SW

Aqua-Pure Water Conditioning

509 E Grant

Bayes Water Treatment

745 S State St

Bell Well Drilling

585 Fonger St NE

Ben the Water Guy

4920 Plainfield Ave NE
Grand Rapids

Bergsma Plumbing LLC

PO Box 291

Berkey Water Hawaii

68-1158 Mamalahoa Hwy


Grand Rapids


Grand Rapids


4160 40th Ave.

Butts Home Repair

4896 Sequoia Dr. SE
Grand Rapids

Charon Repairs

PO Box 342

Chulski Salt Service

945 Comstock


4265 Lincoln Rd.

Custom Upgrades, LLC.

747 44th St SW

Diverse Contracting LLC

4486 Burgis Ave.


7181 Eagles Perch Dr

Genzink Plumbing Inc

2085 112th Ave

Godwin Plumbing Inc.

3703 S Division Ave.
Grand Rapids

Gordon Water Systems

100 54Th St Sw
Grand Rapids

Hoffman Plumbing

o-13427 Kenowa


Grand Rapids

Kentwood Plumbing & Heating Inc

3411 32nd St SE
Grand Rapids


3330 28TH ST SE
Grand Rapids

Mr Plumber LLC

1508 Philadelphia SE
Grand Rapids

Mr. Rooter of Muskegon County

4050 Fruitvale Rd


PO Box 557

Set Apart Construction

9844 Byron Center Ave SW
Byron Center

Sheely Plumbing Inc.

8151 McCords Ave SE

Sumner Plumbing

2941 meade rd

The Service Professor Inc

4770 50th Street SE
Grand Rapids

Thompson Well Drilling

12300 Stultz

Vander Hyde

1058 Scribner Ave NW
Grand Rapids

Wahlfield Drilling Co Inc.

4449 Westshire Dr
Comstock Park

Water Wizard, Inc.

2890 Madison Ave SE
Grand Rapids

Whitney Electric & Plumbing

3120 Kenyon Ln

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