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Over 1,708 reviews for
Grand Rapids Water And Fire Damage Services from people just like you.

"Clay and both came to our house as we were afraid of the water damage and the possibility of mold growing and causing us to get sick from" it. There was some mold that we saw growing on the cardboard boxes and the wet wood shelves before they arrive. They moved the stuff out of the small wet room to our garage (where we asked them to put it) and let their dehumidifiers and fans run to dry things out. After moving the stuff out, we found lots more mold. When they came back, cleaned the area and treated it for mold. Whatever the stuff is that they used to treat and clean the are did not smell bad or strong. They checked in with us multiple times to see how we were doing. They both seemed very nice and as concerned as we were to get the mess cleaned up as soon as possible. They were very nice to my wife an daughter who could smell the mold that I could not (my nose is not as good as theirs I guess). Their filter system really helped in removing the mold spores and or smell around the house. Even though the space was smaller than what they normally see and the total damage was smaller, they still treated us with respect. Clay and did an excellent job for us. I would certainly recommend them to others.

-Rick L.

" did a great job. His work was done in a very short time. He spent hours trying to diagnose the true reason for the water leak, for which" he didn't charge me for. He explained everything to me and was willing to work around my 3rd shift schedule. His prices are fair and he gave money saving options The finished product looks great and I'll definitely use his services again. I recommend him to all.

-Suzanne J.

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Are you still fuzzy on the details of homeowners insurance?

Angie's Answers


You have every right to fire the GC, but it may cost you money in legal fees to fight any leins he has on the property. If you do insurance work you should know that you have to do part of the work out of your own cash reserves and wait for disbursement from the insurance company. His crews errors are not your problem, they are his. If you have problems you should include your insurance company in the problems you are having. If he is running into problems with extras they should only be related to things the adjuster missed and not his or his crews incompetence. If upon rip out he finds hidden water damage that would be an example. An example was a flood job I did not too long ago where we found termite damage that could not be seen untill after demo. Since it was not related to the flood it was not covered. Unless this is his first insurance job he should know the procedures and not be expecting money before it is due, stick to your guns and make sure he is doing the right job. If not include your insurance company and possibly even your mortgage company in any problems. A lein is not that big a deal though in the long run as long as you pay off the agreed amount as per contract. Just make sure if you stay with this guy he has a lien release with him when you give him the finnal check!



Water And Smoke Damage reviews in Grand Rapids


They did a very good job fixing the water damage that the previous roofing job had caused. The job was completed in less than a week. I am very satisfied with the results.

Control after water line break. Very responsive. They showed up with 1 1/2 hours of my phone call. Inspected and proposed a plan of attack and gave a good estimate of the cost for this step. They immediately implemented the plan and had all of the gear with them to do this.
The problem occurred in the wee hours of Sat. morning. We called ...More around 9 AM Sat. They were there by 10:30 AM and had everything working by 11:30 AM. I called my Insurance people on Mon. AM with enough info. to get the claim in place. Guarantee had all of their gear out by Tuesday afternoon and offered to have their refurbishment team visit. This group showed up by Thursday AM. I was given the flexibility to replace our damaged ceiling tiles in the basement and to upgrade and order a new vanity, counter top, sink and faucet which we did after the claim was approved to proceed. The refurbishment started within a few days of my reporting that the new material was in and available. Thr job was completed in a good manner with a few days of the start including carpet cleaning of all areas affected by the damage and their traffic during repairs.
- Harry G.

Everything went well. We hit a snag with getting bathtub done and with how much the insurance would allow for wallpaper, but Rainbow covered that, and the bathtub eventually got done. These guys wanted to do everything right, but when insurance slowed down the process I don't think they knew what to do. And that slowed them down. But I'd work ...More with them again, nice people!
- V H.

Everything worked out well. They responded very quickly. Met me at the door with flowers. Never had a company so caring before. Would definitely recommend them to others and will use them again if the need arises.
- Linda L.

The man they sent was very unprepared for the job.
His equipment was faulty (the scanner to read dampness didn't work properly) he had to go get another one.
By the time he returned my husband had almost all the fecal matter and contaminated water sucked up in our wet dry vac!.
Tech then sucked up any remaining spill, ...More and had to cut the carpet away
from the stairway and kitchen area, in cutting the carpet he had to
pull it so hard that it stretched the wet carpet excessively. He
removed the wet padding, and laid the carpet back down.
The tech then
proceeded to try and spray the anti-bacterial liquid, his sprayer did
not work, so he just poured the anti bacterial liquid on the carpet, and
spread it with his gloved hands!!! Then he brought in a huge
dehumidifier and 7 huge fans. The carpet at this point was sopping wet
with the antibacterial liquid! The fans ran 24 hours, and the next day
the tech and I think his boss came back, and by this time the smell was
awful, I was already feeling ill, as was my husband and our pets. At
this point, they ( bros. reps) asked us to sign off that they
were done with the clean-up. We refused and told them they weren't
done, and the job they did was unacceptable. They ended up cutting the
whole piece of carpeting our, the rep then said they couldn't guarantee a
3rd degree spill, (Meaning, tainted water from a toilet). I asked why
they went thru the motions like they could save the carpet, he replied
there was no fecal matter on the carpet, to which I replied, because my
husband had already picked it all up with our wet dry Vac, by the time
the tech returned with a different wet scanner. He even told my husband
to be sure to wash out the vac with bleach!! If this was not an
insurance matter, I would have a BIG problem paying them the $785.00.
The tech also broke several tile on our kitchen floor while he took out
the carpet tack strips. I have never before had such a bad experience with a carpet cleaning company, and I have almost 3500 sq yards of carpeting, and have had it cleaned several times over the last 15 years.
- Elizabeth B.

Water And Fire Damage Services in Grand Rapids

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Ameri Pro Restoration LLC

13482 N Wheaton Road
Grand Ledge

Anderson Brothers Steamatic

4900 Fulton St E

Anderson Brothers Steamatic

9950 Portage Rd

Anew Damage Restoration

5859 W Saginaw Hwy

Artistic Plastering

2439 Thunder Valley Drive

Beckett Home Improvement

1348 Front Ave NW
Grand Rapids

Bender Maintenance and Home Improvement

2525 East Paris Ave SE
Grand Rapids

Bergsma Plumbing LLC

PO Box 291

BioSweep of West Michigan

7904 Autumn Woods Dr SE

BlasTek, LLC

12857 Canal View Dr

Brad's Cleaners

9410 SW Greenville Rd

Bushwood Construction Co. LLC

1621 Lockhart Ave NW
Grand Rapids

Chucks Do It All Maintenance LLC

610 Pleasant St SE
Grand Rapids

CKL Construction LLC

1501 Hidden Creek Cir Dr
Grand Rapids

Constructive Remodeling Solutions

6660 28th St SE
Grand Rapids

Crystal Carpet Care Inc

1835 McCabe Ave NE

Custom Construction of Michigan

6885 Kayboer Dr

Custom Upgrades, LLC.

747 44th St SW

Elliot Environmental LLC

4462 Ace Commercial Ct
Bay City

EverDry Waterproofing of Grand Rapids

5273 Division Ave S

EverGreen Carpet Cleaning

P.O. Box 88233
Grand Rapids

Flagship Restoration

235 2nd Street

Fortuna Construction

4030 Egypt Valley Ave NE

Foundation Specialist LLC

2925 28th St SE
Grand Rapids

Fusco Weatherization Services, LLC

515 W Kalamazoo St.


398 Catawba Ave.

Grand Rapids Building Repair Inc

2201 Kalamazoo Ave SE
Grand Rapids

Green Home Cleaning and Restoration

2952 Fingers Dr. NE
Grand Rapids

Greenco2 Carpet & Floor Cleaning

6443 Fork Avenue S.W.
Grand Rapids

Guarantee System

1518 Steele Ave.
Grand Rapids


Grand Rapids

Hudsonville Contractors LLC

7559 36th Ave

Jeff's Quality Painting

2004 Terry Road

John Grace Construction LLC

201 Ball Park Blvd NW
Grand Rapids

Krystal Kleen

10967 Paw Paw Dr


3330 28TH ST SE
Grand Rapids

Meier Cleaners Inc

2116 E Apple Ave

Michigan Basement Waterproofing Inc.

3498 Kraft Ave SE
Grand Rapids

Modernistic Carpet Cleaning

821 Wakefield

Mr. Handyman of Greater Grand Rapids

3850 29th St SE
Grand Rapids

Multi Serve Restoration

929 Alpine Commerce Park NW #600
Grand Rapids

New Image Remodeling



5995 12 Mile Rd NE


1664 3 mile nw
Grand Rapids

On The Spot Carpet Cleaning

2367 Port Sheldon Ct


Spring Lake


Grand Rapids

ProDry Emergency Water & Mold Removal

11491 3Rd Ave NW
Grand Rapids

Professional Safety Solutions

11491 3rd Ave NW Ste A
Grand Rapids

Rainbow International Grand Rapids

8625 Byron Commerce Dr
Byron Center

Randy's Carpet Care Inc

131 Coolidge Ave

Reliable Vendors

1438 Rathbone S.W.
Grand Rapids

River City Restorations

106 Farnham St SE
Grand Rapids

Rivers Edge Restoration

4786 W River Drive NE
Comstock Park

Rockford Restoration Services

7392 East Furrow

Rosenzweig Inc Modern Carpet Care

5440 Circle Dr

Rough 2 Ready Restoration

25600 Brest Rd


1139 146TH AVE


Grand Rapids

ServiceMaster Lakeshore

PO Box 298

SERVPRO® of Southeast Grand Rapids

2051 Pineridge Dr

Set Apart Construction

9844 Byron Center Ave SW
Byron Center

Sherd Construction And Services LLC

1112 N Black River Drive

Somerset Painting & Professional Improvements

647 S Spinningwheel Ln
Bloomfield Hills

Speese Painting Co., LLC

6155 14 Mile Rd NE

Stanley Steemer

8225 Pfeiffer Farms Dr
Byron Center

Stanley Steemer

8225 Pfeiffer Farms Dr
Byron Center


Byron Center

Team Restoration Inc

8195 Graphic Dr NE

Tekton Residential

665 Rudy St NE
Grand Rapids

Terry Miller Drywall

9899 12 Point Dr

The Deck Dude LLC

330 diamond ave se
Grand Rapids

Top Care Cleaning Service

3493 Busch Dr SW

True Clean

4265 Cheetah run

Virtus Group - National Team

8765 Stockyard Drive

Water Restoration Grand Rapids

2839 Breton Rd SE,Suite 611
Grand Rapids

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