Grand Rapids Plumbers

"I built my house four years ago and I have used him three times for plumbing emergencies. It was not like he did not do a good job or anything as he was here for different reasons. He has been very good. He was very responsive and he would get here quickly in case of an emergency. He came out on New Year's Eve to fix the problem that I had. I have had ...more no problems at all and he has been very nice. First of all, he was a very nice person to work with and he was very professional. He would not come into the house without covering his shoes so that he would not track anything from outside onto the carpet. He would cover his shoes the minute he was at the front door. He was very personable and polite. He would evaluate the problem before he would try to fix it. He would tell me what the problem was and he would make sure that I okay the job before he could go ahead with the work. He was very professional in that sense. It was not like that he would come in, does the job and handed over the bill. There would be a lot of communication that would be going on there. His quality of work was worth every penny that I paid him. I had been in this house for six months when the sub pond in the basement broke and I found that out when I noticed an inch of water in the basement. The water had soaked into the drywall and the carpet was wet. He came out and rectified that in less than twenty four hours so that I could get the cleanup crew from another business to clean that. He was very nice to come out so quickly on a holiday. His price would be as much as what any other service provider would charge. It was not more than what the others would charge. I would absolutely use his services again in the future as he has done some great work for me. "

"They fixed it and I have no complaints. They are close to me here so it would probably be the place I normally go to anyway. They seemed to do the job properly. I have got no problems with them. They did fine on the price. I was happy with it. They had a discount coupon that was online and they took that also. I would definitely use them again in the future."

"I called Plumbing Monday Morning, and Jud came that afternoon. He is a very nice man, and a master plumber. I have used his service several times in the recent past, and will definitely use him again."

"Said replacing a rubber ring in the faucet would stop the leak and be cheaper than a new faucet, so they did that. Problem solved. They spent about 15 - 20 minutes on the actual fix and charged me for well over an hours labor. Travel time and alll that, I suppose, but my town is smalll enough you can drive any where in 10 minutes. Seemed excessive to me."

"We discovered our sewer line had backed up into our basement the evening before leaving for a long weekend. We called and received a call back from the on-call tech. He came out right away (at 9pm no less) and fixed the problem. It was great to have the situation taken care of right away, so we could be worry free on vacation. Will use them again."

"They diagnosed the problem with the toilet which we had another company out for three times. He diagnosed the problem the first time he came out. The second plumber accidentally cut two holes in our bathroom floor, and offered to refund our money. They are great plumbers and we will use them again, but it depends on which plumber comes out."

"I called to schedule an appointment, and spoke with a very friendly dispatcher who estimated that the job would take 30 minutes. The plumber arrived on time for the scheduled repair and took about 5 minutes longer than the estimated time because he found that our supply line needed to be replaced. He was very professional and did an excellent job ...more - he even cleaned up the exterior of the toilet and the floor around the base and tightened the seat and fixed a sticky flapper w/o being asked!"

"This will be a difficult rating for me as I feel did a good job of finding and fixing our frozen pipe, the problem arose after the service call when I reported back to their office that since the service call we had lost significant water pressure. I called the office and they said they would check with the technician, when ...more I didn't hear anything back I called again and the office reported that the technician didn't know what was wrong. I guess they wanted me to pay another service call. My water pressure was great before they came out and now we are in to May and it is still terrible. If it were my business I would have made a courtesy trip back just to ensure there wasn't anything wrong with the job I had completed. I will not use them again."