Grand Rapids Lawn Services

"For the first couple of years they did a great job, the last couple years the owner was not concerned about us the customers and meeting their needs. Would not come out to assess problem areas, the owner would not come out to the site to evaluate potential problems or to view the crews work, but rather communicated via phone only. The owner was very ...more difficult to work with, always wanting to take defense when ever there was a problem and putting the blame back on us the customer. While under contract for the season the owner would ask for more money because she was going over her budgeted man hours because of unforeseen things like: it's taking longer then expected because of more weeds then usual, so she would bill for more because she bid too low. The crew was great, and polite, and always professional and did a good job. To sum it up the main reason I would never use this company or recommend them is because of the unprofessional manner of the owner toward the customer and not listening to how they want things done. It was either her way or nobodies way. If there were problems it was always the customer fault that it happened, ex: watering too much caused more weeds, or customer purchased mulch that had weeds in it that they spread. After several bad years now we have to do some hard pruning, and thinning because things were just not being done as they should have."

" returned our call quickly and came around to give us an estimate. And then they started to work on our lawn the next week. They mowed our lawn and edged our driver way, cleaned up before they left. We are very satisfied with their work, although price is a little bit high."

"Our neighbor contracts this company to do their snow plowing. Thru the course of the winter of 06/07 we had 2 or 3 plows of stones deposited in our front yard, 2 railroad ties, and our drive was 1/2 blocked off when they plowed the neighbors. I contacted them and they stated they would be out when the snow melted to clean things up but we have not seen ...more them yet. I feel their professionalism is very poor and they didn't take the time to do good work."

"They have cut my lawn and done other yard work for four years. They are dependable and the work is done to my complete satisfaction. There has never been any damage to the property. Cost is the annual charge for lawn cutting."

"We saw how well our neighbors lawns looked, so we called them to treat and mow our lawn. Their prices are very affordable, and we like how green and healthy the lawn looks."

"This is a very dependable and reliable service. They do great work and they always get the job finished quickly. The people are very friendly and helpful."

"I like how they start as soon as they arrive and it does not take them long to mow the whole lawn. I am happy with the way my lawn looks as well. The price is great with the package deal I have."

"They are always extremely professional. Their work is consistently above average, and they always leave my yard looking great. Their prices are high, but they always do a quality job."