Grand Rapids Insurance Companies

in Grand Rapids, MI

Insurance Agent Reviews in Grand Rapids

F

Rating
My personal opinion and details of events as I experienced them.This company is disorganized, rude and unable to follow
directions. When We added a new car they raised our rates from 114.00 a month to 248.00 telling us that it was the cheapest auto. I asked them to check for lower rates. They did not I went on line and found auto insurance for 118.00. Called them back- they told me they only look at rates when the policy is due and "Citizen's": is usually the cheapest. (Which tells me they never checked) They also tried to get us to stay with Citizens telling us we would
the discount for home and auto.. I told them to find a cheaper carrier for home and auto and even suggested "Farmers". Since they had messed up so badly with the car insurance I asked them to called the mortgage company as well as sending through the form for a change in home owners insurance. I ended up paying both insurance carriers for the same month of car insurance!THEY FINALLY SWITCHED US TO FfREMONT insurance for both home and auto THe auto perium came out immediately.. BUT THEY DID NOT SEND THE CHANGE OF INSURANCE FORM THRU TO OUR HOME ESCROW COMPANY IN TIME! THEY paid the old carrier-who then refunded us!
So we had to deposit the refund and reissue to
. The bank holds deposits for 24-48 hours-then we electronically reissued the check back to
. After 6 days
calls back and tell us we sent the check in too late and we now do not have insurance. THey we mad at us and they were the onYUCKS we called
directly-got the insurance reinstated. We were to. told the underwriter needed a picture of our pool with driving board down.
is supposed to do this by STATE law. THEY FAILED TO SENT IN THE PICTURE AND
CANCELLED US! wE LEARNED WE WERE CANCELLED WHEN WE GOT A REFUND CHECK IN THE MAIL FROM
, ( ON a Saturday of course)
called and yelled at my husband-he swore-my husband swore-it was ugly. We had been with
and
for 12 years while the policies just rolled over. They were simply unable to handle any change. We basically paid 3 times the amount needed by any other insurance carrier. (600 dollar loss).
- Donna D.
F

Rating
I called them for a quote and gave the necessary information to get an accurate result. I was not ready to sign the papers because I was considering buying a new car, and wanted to wait a couple of weeks until I was sure. On a follow up call I explained this to the agent. I did end up buying a new car and went with a different company for insurance who was cheaper. I got multiple voice mail messages from the
agent trying to get me into the office to sign the papers and start the policy. I called back and left a message with the secretary that I went with a different company. Three months later I get a collections notice and find out that without my signature or permission they had activated the policy!!! I didn't even own the car that the policy was on! After many phone calls they refused to fix the problem and insisted that I had given my permission over the phone to start the policy. NOT TRUE! Also, the agent I worked with refused to talk to me and I had to argue the situation through his secretary. He knew he was in the wrong and refused to face me! I would rather drive uninsured than have to work with this company again!
- Jessye L.

Grand Rapids Insurance Agent Articles

Insurance Agent reviews in Grand Rapids

A

Rating
Received very good service from this agency,
Grand Rapids Insurance Agents Provider Name Locked
and Buffi specifically. Within 24 hours after I called I had an application in hand for a policy. After working with other agencies in the area, I can certainly say that
Grand Rapids Insurance Agents Provider Name Locked
is one of the best out there.
- Chris F.
D

Rating
My agent for 6 years. Terrible, terrible, terrible. Poor customer service, terrible follow up. Lack of communication almost caused a lapse in coverage (would have had I not caught it and made several phone calls to avoid). Stayed with
Grand Rapids Insurance Agents Provider Name Locked
, but switched agents - no response or attempt to keep my business from current agent....More /> New agent was able to save me $150 per year in less than 15 minutes on the phone.
- Matt D.
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All Insurance Agents in Grand Rapids, MI

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

ACCURATE MOBILE HOME & RV SVC

15142 COALTER AVE
Kent City, MI

ADA INSURANCE CTR INC

7275 BRONSON ST SE
Ada, MI

ADJUSTING SERVICES UNLIMITED

173 N CAUSEWAY ST
Muskegon, MI

ADJUSTING SERVICES UNLIMITED

6115 28TH ST SE
Grand Rapids, MI

ADMINISTRATIVE & CREATIVE SVC

4250 GRAND HAVEN RD
Muskegon, MI

ADVANTAGE BENEFITS GROUP INC

89 MONROE CENTER ST NW
Grand Rapids, MI

ADVASURE INSURANCE

2005 Kalamazoo Ave SE
Grand Rapids, MI

ADVASURE INSURANCE

2005 KALAMAZOO AVE SE
Grand Rapids, MI

ADVASURE INSURANCE

1540 28TH ST SW
Wyoming, MI

AEA GROUP BENEFITS

3265 WALKER AVE NW
Grand Rapids, MI

AEGIS BENIFITS

2305 Rothbury Ct NE
Grand Rapids, MI

AETNA

8174 HAWKSHEAD SE
Byron Center, MI

AETNA

146 ADAMS ST SW
Byron Center, MI

Aetna Inc

151 Farmington Ave
Hartford, CT

AFFORDABLE LIFE INSURANCE

2524 WOODMEADOW DR SE
Grand Rapids, MI

AFL CAR INSURANCE

2855 OAK INDUSTRIAL DR NE
Grand Rapids, MI

AFLAC

4565 WILSON AVE SW
Grandville, MI

AFLAC

15 Ionia Ave SW Ste 350
Grand Rapids, MI

AFLAC

3340 PROSPECT ST
Hudsonville, MI

AFLAC

1364 BALDWIN ST
Jenison, MI

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