Grand Rapids Home Security System Articles

Home Security System reviews in Grand Rapids

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A few years ago our carpet started to bunch up in certain areas throughout our home. We had a service provider come in to clean the carpets and they said we should get our carpets stretched. They quoted over $1000 for the job.
Grand Rapids Home Security Companies Provider Name Locked
came over and did it for $200. I set up the appointment with him for a time after work (he does evenings!) I thought he wouldn't do much later than 4pm so I set the time for that. Come to find out he will do later and he made the appt for 6pm, which made me very happy so I didn't have to take off of work early.
He called to let me know he was running a few minutes late and then arrived about 10 minutes after 6. He and another guy got right to work and completed all the stretching in a little over an hour. The carpet looks brand new again! We are so excited. We just wish we would have called
Grand Rapids Home Security Companies Provider Name Locked
a long time ago.
We have two other projects that we will be using
Grand Rapids Home Security Companies Provider Name Locked
for in the future. He does excellent work for an amazing price!
- Carrie A.
F

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We purchased a new house and found ourselves dealing with an "all connect" service through one of the utilities. This service was helpful and they arranged for an authorized ADT dealer to reactivate the existing service. We were moving to a new city and it seemed a relieve to have someone arrange some of these things. When a representative from ADT contacted me I explained that we weren't decided on having an alarm system and we were concerned that it might be confusing to the elderly person in the household. I was assured that the company would come out to evaluate the condition of the existing system and explain how things work so we could make an informed decision prior to committing. The technician arrived within the appointment time frame but didn't seem interested in evaluating the current system. Immediately he announced that he was there to replace the existing (ADT) keypad. I informed him that we hadn't decided one way or the other yet and wanted him to show us how things would work in order to better determine if the ninety year old member of the household would be able to deal with it. He told us that he could do that but needed to see how things were set up first. The control panel in the basement was locked and the "key" the technician used to open the box was a screwdriver. This technique left the box door bent up and permanently unlocked. Seems like you would want the panel to be secure. He then proceeded to tell me that the new keypad he was going to install wasn't compatible with the existing sensors. We hesitantly agreed to have him install the new equipment at a cost of 2,079.00. Having just moved I had things to do and didn't watch the installation. When things were done we were left with 4 smoke detectors right next to the existing detectors (see pictures) which the technician said he couldn't remove because it wasn't theirs, We were supposed to have 3 new keypads installed but instead 2 new ones were installed and we were left with a large hole were a keypad was removed and not replaced ( see picture). I didn't notice until he had left . The contract we signed allowed only 3 days to cancel, had to be in writing and sent to Colorado. The next morning we decided to cancel and paid nearly $40 to send the form overnight. This same contract stated that money would be returned within 10 days of their receiving the notice and that the installed equipment must be made available for collection. They had 20 days to do so or we could keep or dispose of the equipment. Twenty -eight days later we had not been refunded the money and nobody contacted us to remove the installed equipment. I called the company to find out why the money hadn't been returned and was told that I had to return the equipment before my money would be returned. I explained that according to the contract they were past the 10 days to return my money and we were past the 20 days in which I was obligated to give them access to the installed property. Everybody that I have spoken with at ACE has told me that "It doesn't work that way. You must return the equipment before they will cut me a check.". During the first call I was pressured into setting up a time to allow them access to the equipment. The person I spoke with wouldn't put my call through to someone who would discuss my immediate refund until I gave him a day for the technician to stop by to collect things. I gave them a day that would work provided I had my refund by then. The person I was connected with turned out not to have any authority and she was going to have corporate contact me. No call back. Nobody has asked why I cancelled the service or apologized for the delay in refunding the $2000. My requests to speak to management have gone unanswered until today when I left a message that there will be a small claims case filed tomorrow.
Grand Rapids Home Security Companies Provider Name Locked
, form the cooperate company ASC Security USA in Riverside CA returned that call within several minutes but did nothing but repeat the company line that the equipment must be returned before my money would be refunded. I asked for an explanation as to how they could be over the time limits as outlined in the contract but still not return the money and insist that the equipment be returned first. I was told that I had agreed to return thing and didn't follow through. When I started to explain that the appointment was made on a condition that the refund came first
Grand Rapids Home Security Companies Provider Name Locked
told me he wasn't going to argue with me. My sense is that if I hadn't expressed mailed the cancellation to get there in the 3 day timeframe I would be locked into a 3 year contract with no recourse. don't know how they justify not following their obligations under the contract. I'll be going to the courthouse tomorrow to file a small claims case for the first time!
- Craig R.
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Ordering was a breeze. Credit check is required if you want to avail of the hefty discount they offer on the initial equipment purchase. Shipping is quick! Got the system within two business days. Set up was a breeze - peel and stick. When everything is installed, you give them a call and they get you hooked up to the monitoring service. Monthly fees are deducted automatically from the CC you provide - so far, no trouble with that. We accidentally tripped the alarm two times in the first few weeks that we had it. Call from
Grand Rapids Home Security Companies Provider Name Locked
came in within SECONDS to check up on us. When I failed to answer my phone the first time, they called my husband's number immediately. don't know how quick the emergency service response would actually be in a true emergency, but the call from the company was instant. So far, so good. No complaints. Would definitely recommend, especially if you think there is an advantage to setting things up yourself instead of allowing strangers into your home (where they can familiarize themselves with your floorplan AND your security system!).
- Laya B.
A

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The salesman arrived when promised and was very friendly. He explained options and took the time to answer all questions. A few days later, the installer arrived on schedule and installed everything very professionally.
- Thomas W.
A

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With the new systems I feel safe in my home. They company worked quickly, but took the time to answer all of my questions and to made sure that I could work everything myself.
- JAMES W.
B

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They got right to work. They answered my questions that I had completely as they were well informed. I feel safer in my home with my new alarm system. They did a great job.
- RUSS W.
B

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Their work was good, but I wasn't happy with their customer service. They didn't give us everything we wanted without charging us extra and it was stuff that you would think would come with the system.
- STEVEN L.
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The team that apex sends out work very hard. They finished the job extremely efficiently and were very attentive to details. The system works well and if I have any questions I can call apex and they will answer them all.
- ALEXIS V.
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They were great when I spoke with them over the phone. They came right out, tested and found out what the problem was and fixed it right away. I feel a lot safer with my service fixed.
- ANDREW L.
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We are very impressed with the company's response time. Whenever the alarm is triggered someone contacts us immediately either by phone or having an officer stopping by if we don't get to the phone fast enough. That's very comforting.
- BRUCE D.
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All Home Security Companies in Grand Rapids, MI

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A2Z SVC CTR

431 E BROADWAY AVE
Muskegon, MI

ACCESS CONTROL TECHNOLOGY

750 FRONT AVE NW
Grand Rapids, MI

ACTECH LLC

1676 VIEWPOND DR SE
Grand Rapids, MI

ACTION SECURITY

9816 EDGERTON AVE NE
Rockford, MI

ADT Grand Rapids

136 Fulton St E
Grand Rapids, MI

ADT Grand Rapids

1130 Fulton St W
Grand Rapids, MI

ADT Grand Rapids

77 Monroe Center St NW
Grand Rapids, MI

ADT Grand Rapids

180 Monroe Ave NW
Grand Rapids, MI

ADT Grand Rapids

133 Grandville Sw
Grand Rapids, MI

ADT Grandville

2883 Wilson Ave SW
Grandville, MI

ADT Hudsonville Hudsonville

3259 24th Ave
Hudsonville, MI

ADT SECURITY

Grand Rapids, MI

ADT Security Services, Inc

5805 Weller Ct SW
Wyoming, MI

ADT SECURITY SVC

3852 44TH ST SE
Grand Rapids, MI

ADT Wyoming

5805 Weller Court Southwest
Wyoming, MI

AK Security Solutions

29720 Quinkert St
Roseville, MI

ALARM PROS

14365 8TH AVE
Marne, MI

ALLSTATE FIRE PROTECTION

357 White Stag Ct SW
Grandville, MI

AMERICAN MEDICAL SECURITY

2525 E PARIS AVE SE
Grand Rapids, MI

Arie Nol Auto Center

5189 Eastern Ave SE
Kentwood, MI

Around the Clock Medical Alarms

326 S. Broadview
Cape Girardeau, MO

ASAP SECURITY LLC

3508 ROGER B CHAFFEE MEM DR SE
Grand Rapids, MI

Asset Trax

Naples, FL

Automated Security Alert Inc

3500 Main St
Homestead, PA

AWANIM LLC

5500 NORTHLAND DR NE
Grand Rapids, MI

Bazen Electric Co

750 Ball Ave NE
Grand Rapids, MI

Best Medical Alert LLC

8310 Allison Pointe Blvd
Indianapolis, IN

BILL BROWN SECURITY CONSULTANT

PO BOX 140544
Grand Rapids, MI

BROWNING DETECTION SYSTEMS LLC

209 E. Main St.
Lowell, MI

BURN'S RECOVERY

188 W Randall St
Coopersville, MI

CENTRAL SECURITY ALARM INC

2102 Depot St
Holt, MI

COFESSCO FIRE PROTECTION INC

411 OTTAWA ST
Muskegon, MI

COFESSCO FIRE PROTECTION LLC

230 COLRAIN ST SW
Grand Rapids, MI

COMTRON SERVICES

1214 E Broadway Ave
Muskegon, MI

Consumer Choice Security

Los Angeles, CA

CORPORATE SECURITY SOLUTIONS

8066 Fulton St E
Ada, MI

CORPORATE SECURITY SOLUTIONS

5612 DIVISION AVE S
Grand Rapids, MI

D W ELECTRONICS

74 MARKET AVE SW
Grand Rapids, MI

D W SECURITY

74 MARKET AVE SW
Grand Rapids, MI

DOOR SECURITY SOLUTIONS

741 KENMOOR AVE SE
Grand Rapids, MI

Dubini CCS

4940 York Blvd
Los Angeles, CA

e-Secure Alarm LLC

4397 Division St.
Wayland, MI

e-Secure Alarm LLC

4397 Division St.
Wayland, MI

EAGLE SECURITY SYSTEMS

1029 28TH ST SE
Grand Rapids, MI

ELECTRONIC SECURITY SYSTEMS

PO Box 193
Allegan, MI

ELITE CUSTOM UPHOLSTERY

83 54TH ST
Grand Rapids, MI

ENGINEERED PROTECTION SYSTEMS

2450 VAN OMMEN DR
Holland, MI

Engineered Protection Systems

750 Front Ave NW
Grand Rapids, MI

ENTRANCE TECHNOLOGIES INC

2635 GULLIFORD DR SE
Lowell, MI

EPS SECURITY SYSTEMS

750 FRONT AVE NW
Grand Rapids, MI

EVERGREEN LANDSCAPING

17045 NEW HOLLAND ST
Holland, MI

FIRE PROS INC

2710 NORTHRIDGE DR NW
Grand Rapids, MI

FrontPoint Security

1568 Spring Hill Rd.
Mclean, VA

Gatekeepers Alarm

PO Box 474
Pleasant Hill, MO

Guardian Alarm of Michigan

20800 Southfield Rd
Southfield, MI

GuardMe Security

45 Hwy 34 N
Old Bridge, NJ

GUARDSMARK INC

507 36TH ST SE
Grand Rapids, MI

HADLEY PRODUCTS

2851 PRAIRIE ST SW
Grandville, MI

HALL ELECTRIC CO

1965 SANFORD ST
Muskegon, MI

IDS-INTEGRATED DETECTION

661 76TH ST SW
Byron Center, MI

Images by Emily

1816 Barclay
Muskegon, MI

INFORMATION SYSTS INTELLIGENCE

7474 OLD LANTERN DR SE
Caledonia, MI

INTEC INC

3495 VIADUCT ST SW
Grandville, MI

IPMAILSEC INC

7625 COTTONWOOD DR
Grand Rapids, MI

J NOVOTNY ELECTRONICS INC

3380 BLACK CREEK RD
Muskegon, MI

L-3 INTERSTATE ELECTRONICS

2424 BURTON ST SE
Grand Rapids, MI

LAKE MICHIGAN SECURITY

4640 IVANREST AVE SW
Grandville, MI

Lifenet Alert Systems LLC

15 Bryant Ave
Roslyn, NY

LifeShield Wireless Home Security & Automation

2021 Cabot Blvd W.
Langhorne, PA

Link Home Security

3293 Harrison Blvd
Ogden, UT

LOOMIS

871 W RIVER CENTER DR NE
Comstock Park, MI

LOWES

2035 E SHERMAN BLVD
Muskegon, MI

M & W INC

979 W RIVER CENTER DR NE
Comstock Park, MI

MIDSTATE SECURITY CO

5975 Crossroads Commerce Pkwy SW Ste A
Wyoming, MI

MIEDEMA RECOVERY & SALES

601 GORDON INDUSTRIAL CT SW
Byron Center, MI

MODERN FIRE & SECURITY SYSTEMS

20 STEVENS ST SW
Grand Rapids, MI

Monitronics Security LP

2350 Valley View Ln
Dallas, TX

MUSKEGON FIRE EQUIPMENT CO

1476 S GETTY ST
Muskegon, MI

My Utility Brokers

9344 Tarryton Ave.
Whittier, CA

My Virtual Monitoring

923 State Road
Plymouth, MA

NETWORK SOLUTIONS INC

9599 Scotsmoor Dr SE
Caledonia, MI

NETWORKS GROUP

10415 GRAND RIVER
Caledonia, MI

PACOM SYSTEM

1822 SOUTHAMPTON DR SE
Grand Rapids, MI

PLATINUM PROTECTION SECURITY

PO Box 88322
Grand Rapids, MI

PLI

158 36TH ST SE
Grand Rapids, MI

PRO SCAN SECURITY

2565 28TH ST SW
Wyoming, MI

PROSCAN SECURITY

2565 28TH ST SW
Wyoming, MI

Protect America Home Security

3800 Quick Hill Rd
Austin, TX

Protect Your Home

3750 Priority Way S Dr
Indianapolis, IN

QUALITY ENTERPRISES

2395 ROSEWOOD ST
Hudsonville, MI

QUALITY ENTERPRISES INC

6140 KYSER RD
Lowell, MI

QVC VIDEO

12177 REYBURN DR
Sparta, MI

RAPID FIRE PROTECTION

1000 MUSKEGON AVE NW
Grand Rapids, MI

Reliable Vendors

1438 Rathbone S.W.
Grand Rapids, MI

RENAISSANCE RECOVERY SOLUTIONS

14200 IRONWOOD DR NW
Grand Rapids, MI

RIVERSIDE INTEGRATED SYSTEMS

2225 OAK INDUSTRIAL DR NE
Grand Rapids, MI

Robbins Lock Shop Inc

2004 S Division Ave
Grand Rapids, MI

S J Martineau construction

4984 holton rd
Twin Lake, mi

SafeMart

522 W Bertrand Ave
Saint Mary's, KS

SCENIC SECURITY FENCE CO

2016 ELLIS RD
Fruitport, MI

Secure n Safe, LLC

2579 62nd St.
Fennville, MI

SECURITY LEASING CO

5940 TAHOE DR SE
Grand Rapids, MI

Security One

11601 Wilshire Blvd
Los Angeles, CA

SELECT INTEGRATION & SECURITY

168 JAMES ST
Holland, MI

SENTRYNET INC

517 N BAYLEN ST
Pensacola, FL

SIMPLEXGRINNELL

2970 WALKENT DR NW
Grand Rapids, MI

SimpliSafe Home Security

1035 Cambridge St
Cambridge, MA

The Service Professor Inc

4770 50th St SE
Grand Rapids, MI

THERMAL WORKS AUTOMATION

527 LAMOREAUX DR NW
Comstock Park, MI

Tom's Carpet Installation

1270 Brynell Ct
Grand Rapids, MI

TRI TECH SECURITY

210 FRONT AVE SW
Grand Rapids, MI

WACKENHUT CORP

1444 MICHIGAN ST NE
Grand Rapids, MI

WESTEC INC

2400 CLYDE PARK AVE SW
Wyoming, MI

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