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"1. They knock on your door, your home security company has been bought out. 2. They offer a new contract, problem is that your old company is still active and you" are still under contract. 3. You get bad customer service rude language and shouting. 4. The customer service representative can not help, they have to let one person call you back. There is only one person that can take care of your complaints. 5. Phones are commonly busy or they are redirected to a voice message.

-calvin C.

"I have used this company before and it went well. This last winter I asked a nurse to come out. I was re-qualified and was to receive $400 in vouchers. They were" looking for someone to come out and they were to send the vouchers. No one was ever found for me and I never received my vouchers either. I called them and they told me that they were already sent. Again I never received them. I ended up having to pay $200 out of pocket. I called them to discuss this and they told me that they would have others sent. I was very displeased with this and told them to take me off the list.

-Sadye E.

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Local Articles in Grand Rapids

Home automation

Home automation systems are the next generation of high-end consumer electronics. They allow users to program default settings for their home that match their own personal preferences and remotely manipulate certain appliances via smartphones and other remote technologies.

Millennials are changing how homebuilders design and construct new houses. (Photo by Jason Hargraves)
Builders - Homes, Home Automation

Emphasis is on ease, comfort as formal rooms lose favor

Home Automation reviews in Grand Rapids


Initially it went great. I purchased through the angielist website and the company responded the next business day. I set an appointment 1 week in advance. Two days before the appointment I received an email asking if they could move the appointment to the day they emailed me. Otherwise, I was out of luck because my confirmed date ( a Thursday) no longer worked for them through the weekend.
Basically they cancelled me for their errors. I used a vacation day to have these services completed. A week later they sent an email asking when they can reschedule. I responded, and requested some information. This was over a 9 days ago and no response. I want a full refund from my PRE PAYMENT as this is unacceptable.
- Douglas H.

I had a ceiling fan come down almost falling to the floor. I had made 6 to 8 email and voicemail attempts to contact several different electricians in the area, with no response, no call backs. I had almost given up when I came across Angel Advance
Grand Rapids Home Automation Services Provider Name Locked
I called and within an hour's time explained my problem and had a day and time, working around my schedule, for them to come out.
Grand Rapids Home Automation Services Provider Name Locked
and his crew were on time with tools in hand and took care of the problem, also even cleaning up afterwards.
Grand Rapids Home Automation Services Provider Name Locked
was here we discussed another project I wanted done and set a day for that project to be done.
I was amazed with the quick response, great customer service, and great price.
I highly recommend Angel Advance
Grand Rapids Home Automation Services Provider Name Locked
for anyone needing the services they offer.
I will always use this company for all my projects in the future and never think twice about contacting anyone else.
- Rachel F.

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was very nice when meet with him and talked about our system and what we needed. He helped us decide just what would work best for our home. We had a few question after the installation and he responded right away no problem. Here now is where the problem
Grand Rapids Home Automation Services Provider Name Locked
. Contacted
Grand Rapids Home Automation Services Provider Name Locked
in April 2015, to get a copy of verification of our alarm system to send in to our insurance company per their request. We heard nothing for an extended period of time from him even with us continuing by email, calling his business number and his personal number he gave us. He did email us once saying that his contact service was not working. Needless to say, our homeowners insurance went up as we have never received anything. So over the summer our alarm system needed service. The panel stated we had a low battery. We tried to contact
Grand Rapids Home Automation Services Provider Name Locked
by his phone numbers he provided us with as well as through the Alarm system contact, which say " your provider will contact you". We never heard from him. We continued to call about every other day till we got ahold of one of his technicians,
Grand Rapids Home Automation Services Provider Name Locked
Grand Rapids Home Automation Services Provider Name Locked
was able to get a battery from
Grand Rapids Home Automation Services Provider Name Locked
and he installed it and it worked for a day. Our system is completely dead. We then tried to have them come out and helps us again. To this day, with phone calls, going to his business address and leaving countless messages we have received no response from him. His failure to respond to our requests has left us without the security system that we purchased and the service contract that we paid in advance for.
We are totally displeased with the treatment and service from
Grand Rapids Home Automation Services Provider Name Locked
and would find it hard to recommend his business to anyone. We sent an email to the email address listed on the main page of his website two days ago restating our concerns and problems and informed that if we did not hear from him within 48 hours that we would be contacting Angie's List with a complaint and that we would also send a report to the Better Business Bureau.
We have been members of Angie's List for over ten years and have never had to write in response to workmanship or service related to businesses rated by them. All we want is what we paid for and for the system to work.

OK first of all I never write reviews, don't have the time. However, the experience I had was amazing. I mean from when they answered the phone I felt comfortable. No high pressure, very straight forward salesperson. I called two other companies and both tried to upsell me from what they advertised. I am so happy I called
Grand Rapids Home Automation Services Provider Name Locked
! They did not try to upsell me. I purchased exactly what was advertised and saved even more money than I thought. I got a video camera for free with the system! I have a home office and now I can see what my assistant is doing from anywhere I travel in the world and I frequently travel to China for work. The system arrived to my door in a beautiful box and I will admit was concerned about setting it up, but it was plug and play just like the salesperson said. It took me less than 30 minutes in total and was super
Grand Rapids Home Automation Services Provider Name Locked
. I control everything from my phone. This is the greatest thing I have done in a long time, I would recommend this product and company to anyone I know!
- joan D.

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provides awesome service. The touch screen GE panel they use is great and compliments the automation features they offer nicely. I would definitely recommend this service.
- john T.

It was really
Grand Rapids Home Automation Services Provider Name Locked
. I emailed them and they got right back to me with a quote. It was only $99 for the whole system and the camera. I signed a 36 month agreement to pay 49/mo and I am good with that as other companies don't give you the upgraded color touch screen and a color camera. It came all pre programmed and it took my less than 30 minutes to set up. Its so
Grand Rapids Home Automation Services Provider Name Locked
to use I didn't even read the manuals I just watched the video. I love it and feel safe and can see whats going on in my home from anywhere in the world, plus turn my system on and off from my phone. I am really pleased I went with
Grand Rapids Home Automation Services Provider Name Locked
- Robert B.

The services went pretty well. I am satisfied with the service. Its very convenient having the garage door system enabled on my phone.
- allan A.

Grand Rapids Home Automation Services Provider Name Locked
is meticulous and did a great job. He put on shoe covers (without being asked), brought in his own cleaning supplies (he had to drill into the wall) and made sure we were satisfied and fully understood the functionality of the equipment. He also sells equipment and is very knowledgeable about the major brands and does not
Grand Rapids Home Automation Services Provider Name Locked
up equipment to the point that it's so expensive that you can't afford it. He's not cheap labor wise but you get what you pay for. He's proactive, friendly, and knows his business. He can be very busy but he get's the job done right. He was a referral from my lawyer and I was not disappointed in the least. He doesn't advertise but works from referrals.
- Crystal D.

Home Automation Services in Grand Rapids

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

ADT Security Services, Inc

5805 Weller Ct SW

AK Security Solutions

29720 Quinkert St

American Tubs

17940 Ajax Cir

Baumann Building Inc

2763 120th Ave.


735 Washington Ave
Grand Haven


6275 28th St SE
Grand Rapids

Brickhouse Security

980 Avenue of the Americas

Compcustomz LLC

51263 Fischer Park Dr.

e-Secure Alarm LLC

4397 Division St.


1568 Spring Hill Rd

Guardian Alarm of Michigan

20800 Southfield Rd

Just Smart Guys

11635 Fulton St E

KVO Communications

14205 Ironwood NW
Grand Rapids

Link Interactive

3293 Harrison Blvd


731 Elden St

Network Fire & Security

9330 Marabella Dr NE

Neutroniks LLC

904 Cedar Run Ct. NW
Grand Rapids

Pointe Alarm

17027 Kercheval Ave.
Grosse Pointe


2600 De Laat Ave SW

Protect Your Home

3750 Priority Way S Dr

RG Technology Solutions

206 Stonebridge Dr.

River City Restorations

106 Farnham St SE
Grand Rapids


127 OLD M-21

Town & Country Group


Trademark Electric

4647 Eckert Rd

VerPlank Electric Inc

2890 Woodsboro Dr NE
Grand Rapids

Wireworks Electric Inc

PO Box 888312
Grand Rapids

Shop Local Home Automation Services in Grand Rapids

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