Access to trusted reviews, the best Home Automation Contractors and exclusive discounts!
Real Member ReviewsMemberships allow Angie’s List to certify that all reviews are real reviews from real members—no fake, bogus, or anonymous reviews here!
DealsAngie’s List is a Community that you’ll use time after time. Research who to hire, learn tips and tricks, and consult with your neighbors
Instant Community AccessMembers can choose from tons of deals and discounts for projects they need to do, like 30% off exterior home painting!
Complaint ResolutionIf a project goes badly, Angie’s List has a complaint resolution team standing by to help you.
Manger), Bill (system Designer) and
After we walked the house, we all sat down in the living room. The team from
system, the team processed the deposit and setup a revisit at the
Two week later, we had the
My experience with
I am will recommend them to anyone on Angie’s List for Audio/Video or Automation in the house/business. They have the best brands and superior service . They are the BEST!
It is clear this company does quality work and they are very nice people on top of it.
After spending 8 hours outlining my expectations and outlining all of my needs, I received an estimate that had only about 60% of what we had discussed addressed. I should have stopped there. I worked with
After pointing out several issues with the estimate and going through about 4 iterations and another 4 hours going back over what I had already explained, we finally agreed to a contract and agreed to work, with an estimated time of 2 days for a $30,000 project, to be completed the Wednesday before Thanksgiving. I should have known that this would never work.
After signing the contact and providing a check for 1/2 of the work, I heard nothing from Smarthome. On the evening of Monday before Thanksgiving, the day before the job was to start, I called and texted
They did get half of a crew out the next day, but they could do very little as they had no electrictian which was critical as this was a contract to change all of the smart switches in my home. The new project manager,
Clearly the job was not done by Thanksgiving and is still not done. In fact, we had lights coming on in the middle of the night throughout the Holiday weekend when all the kids were home. A major mess.
Throughout the process, we had Geoff
As the project devolved, I was asked to take an entire Saturday AGAIN walking through all of the changes that needed to be made, another 8 hours of my time. The program was then ran, and was totally wrong. I asked and received the program and made the changes myself, actually having to activate several devices which Smarthome had failed to activate. It took me about 10 hours to program it to where I wanted it. Subsequently, Smarthome came in and programmed over my changes, taking it backwards, and I fortunately was able to load a backup copy that I kept because I expected their incompetence.
Before I signed the original contract, it had extensive review by Smarthome and many discussions with both
Throughout the process, I called, e-mailed and texted both Pat and Geoff constantly asking for additional focus and better resources, and they just couldn't deliver. I have spent over 70 hours of my own time describing, clarifying, correcting their install mistakes, programming and finally actually doing some of the installs myself. I would never do business with this company again, would never recommend them, and have no confidence that they will stand behind the product that they installed. In fact, I contacted Pat directly for a switch that has already malfunctioned, and he has been non-communicative.
We think we're the best, and we can prove it.
Try an annual plan and if you want to cancel in your first year, we'll refund you 110%
Annual Plans Only
All Home Automation Contractors in Grand Rapids, MI
Afriel llc is a family owned business. we provide custom home builders, diyers, homeowners, ...
Ak solutions was created in 2001 by melding years of multi-media and security experience with...
Our team of professionals prides themselves in offering quality homes at affordable prices...
Grand Haven, MI
We are west michigan's premier home appliance, electronics, and automation showroom...
Chula Vista, CA
Pioneering the design and integration of exceptional tv lift furniture. we believe that tv...
Consumer choice security is an independent company that rates & reviews home security services...
Woodland Hills, CA
Cost determined by the job. additional email: email@example.com
Integrating home and business security alarm systems with automation options at affordable...
Frontpoint security protects your home with 100% wireless equipment, 100% cellular monitoring...
Guardian alarm has been protecting families and businesses since 1930 and is the largest...
Old Bridge, NJ
When we opened our doors in 1997, we had one goal in mind: to design custom integrated home...
It's all about you. you tell us when to be there. don't settle for 4 - 6 hour wait times or...
Iwire chicago is a full service home theater and media company; offering design and...
Just smart guys is a locally owned and operated service focused technology shop. we make...
Additional phone number - (877) 494-1765. additional email - firstname.lastname@example.org
Link home security is a mountain alarm company and has been in business since 1952. we're a+...
As the nation’s second-largest residential security provider, we deliver award-winning alarm...
Mydvdtransfer focuses on high quality video tape and legacy film transfers to digital and dvd....
Headquartered in wyoming, mi proforce is a world-class provider of it solutions. the core of...
Additional contact - matthew gingras. additional email - email@example.com....
Protect your home is the largest adt authorized dealer. we market, sell, and install home...
Grand Rapids, MI
River city restorations is the one stop shop for your restoration, remodel and customizing...
Saint Mary's, KS
Safemart protects what is priceless to our customers while delivering award-winning customer...
Los Angeles, CA
Security one offers the best wireless equipment in the industry made by ge. you will have the...
You’d pay a fortune to keep your family safe, but you shouldn’t pay a penny more than...
Upper Arlington, OH
To provide quality low cost solutions to meet our customer's technological needs. we strive...
Town & country group shall provide the highest quality service for our customers and...
We are a small electrical contractor, with high goals and a strong success rate. we answer and...
Grand Rapids, MI
Verplank electric, inc., has been proudly serving the area since 2002. we have the experience,...
Grand Rapids, MI
Additional email - firstname.lastname@example.org.
Join Angie's List to get the best local reviews in Grand Rapids.
- Instant access to reviews for 700+ services
- Exclusive service discounts - up to 70 percent off!
- Top-notch support from our live call center