Grand Rapids Drapery Cleaners

Grand Rapids, MI

Sample Reviews

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Grand Rapids Drapery Cleaners Provider Name Locked
was very punctual and professional. His workmanship in removing and then reinstalling the drapes was superb. The drapes returned cleaned, all existing pleats etc intact, and no damage whatsoever. Very impressed. Would use him again and in fact will use him for cleaning oriental rugs. Recommend highly.
- Ned S.
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The service with this company was amazing. We were having our floors redone, and we thought it would be a good time to get all of the draperies and shades dry cleaned. I was able to get an appointment very quickly, and
Grand Rapids Drapery Cleaners Provider Name Locked
and the owner came out to the house. They showed me a few areas where the drapes had faded from the sun, and actually told me that they would move those inside seams to the other side so they wouldn't show . (I didn't even know that could be done). They even found a bathroom
Grand Rapids Drapery Cleaners Provider Name Locked
shade that I had forgotten to show them and said they would just throw it in to the original bid.
I didn't need the draperies returned for a week or two, but they offered to bring them back whenever I needed them. When they returned, they fixed all of the drapery strings and sliding mechanisms, and re-hung everything. The draperies look beautiful (like new) and all of the loose pullies and broken brackets were replaced.
This is a family owned company, and the owner came out himself with
Grand Rapids Drapery Cleaners Provider Name Locked
(who was great). They do beautiful work, and they are very professional and also very reasonable. I will be having them out to do the entire upstairs and will recommend them to all of my friends. Excellent service, excellent work, excellent prices and very, very nice people.
- CISSY W.
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Grand Rapids Drapery Cleaners Provider Name Locked
Bahou and his wife
Grand Rapids Drapery Cleaners Provider Name Locked
run this family owned business.
Grand Rapids Drapery Cleaners Provider Name Locked
made an appt to come out to give us an estimate to clean two sets of custom drapes, (one of which is over ten feet high), and a set of vertical blinds. He was on time and very polite and knowledgeable. We decided to use
Grand Rapids Drapery Cleaners Provider Name Locked
. The drapes were ready when promised, but we were not done with the interior painting and crown moulding/baseboards yet.
Grand Rapids Drapery Cleaners Provider Name Locked
was nice enough to hold onto our drapes/blinds for an extra week. When
Grand Rapids Drapery Cleaners Provider Name Locked
came out to re-hang the drapes/blinds, they looked great. (The drapes are twenty years old and have never been cleaned.) He and his employee (
Grand Rapids Drapery Cleaners Provider Name Locked
) re-hung everything without a problem.
We were so happy with the results, we had
Grand Rapids Drapery Cleaners Provider Name Locked
take five more sets of drapes from the house to clean as well. True to form, they were ready on schedule too and promptly re-hung.
Grand Rapids Drapery Cleaners Provider Name Locked
even altered one of the sets (for no charge!) because another tailor had cut them unevenly. He truly went above and beyond.
We would recommend
Grand Rapids Drapery Cleaners Provider Name Locked
and use then again in the future.
- Tommy C.
A

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They came out at the correct time to give us a price. We agreed to it and wanted them taken down at a later date because we were having new windows installed. They did a great job cleaning and installing the curtains. I believe the bent over backwards to accommodate us. The installer was prompt and polite.
- Jerome D.
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Grand Rapids Drapery Cleaners Provider Name Locked
responded to my home in Fort
Grand Rapids Drapery Cleaners Provider Name Locked
Florida in which i Lease to a family as I live in
Grand Rapids Drapery Cleaners Provider Name Locked
Island. The technician walked around the outside of the home to see where the water was coming from that was soaking the carpet in one bedroom. The technician was with my tenant and told him the problem is from the sprinkler system outside of that bedroom and proceeded to shut down the sprinkler system, he then spoke to my wife and told her what he found and what as done. He then began the drying out process by pulling up the carpet and pad and placing drying fan in that area and stated he would return next morning. The next morning another technician arrived and what had begun as the 1 bedroom had now spread to all 4 bedrooms and halls and other rooms. This technician investigated and found that a pipe had broken in the wall and shut down the water line to put a halt to the problem. After all was said and done we attempted to speak with
Grand Rapids Drapery Cleaners Provider Name Locked
about what we deemed their negligience in their initial response and sought resolution to what now was triple the damages which were not all covered by insurance. We were continously told that the owner has a "Policy of not speaking with CUSTOMERS" and no one would listen or seek a resolution on our concerns and loss.
Grand Rapids Drapery Cleaners Provider Name Locked
now claims that they are not," A LEAK DETECTION" buisness,t this statement made through communications as a result of our filing with the Better Buisness
Grand Rapids Drapery Cleaners Provider Name Locked
, yet did not hesitate to respond to the tenant when he called about the situation and begin the job for which they began charging for. This is certainly a company that feels the, COMPANY IS ALWAYS RIGHT, and if you use their services its at your own risk.
- alan D.
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My uncle recently passed away and my 92 year old aunt had not been unable to keep up with house cleaning. All room have drapes that are 25 years old and most have not been cleaned in years.
Grand Rapids Drapery Cleaners Provider Name Locked
(owner) and
Grand Rapids Drapery Cleaners Provider Name Locked
came to the house and determined that all could be successfully cleaned. They shared possible outcomes with fabric that old. All drapes cleaned beautifully but the living room drapes needed to be relined due to extreme sun damage. It was a number of weeks before the appropriate lining fabric was available from the manufacturer.
Grand Rapids Drapery Cleaners Provider Name Locked
called weekly to apologize for the delay and provide an update.
This is a local, family owned business that has been around for decades. They are all about an honest evaluation and service. They insisted on not charging for the labor for relining the living room drapes because it had taken so long. That was above and beyond as it was not their fault. I strongly recommend these great people with a great service!
- shirley H.
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Arrived on time. Went right to work. It was amazing what came out of our ducts. So glad we had this done. He cleaned everything up before he left. Very personable and knowledgeable.,

- Frances F.
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I hadn't had the drapes cleaned since moving in and have cats who love to rub against them. My drapes look like new! Excellent job! They even took their shoes off when asked since we don't wear shoes in our home. Also, they did such an excellent job when my 19-year-old son was the one home, since I had to work all day. I will definitely ask Joy and her team back again. Thank you.
- candace P.
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I came home after my first cleaning to find my back door unlocked and the key to my unlocked home in my mailbox despite the fact that the ladies were supposed to take the key for the next cleaning. The cleaning was ok but a few things were missed. I sent a text to the 'how did we do line' on Friday regarding the issues. When I had not received a response by Tuesday, I called the office, expressed my concerns and left a message for the owner to call me back. Now nearly a week has passed and I have not received a return call or text. Obviously the security of my home and the retention of customers is not a priority for
Grand Rapids Drapery Cleaners Provider Name Locked
. I have advised them that their services are not longer required.
- Mark B.
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PERFECT. PERFECT. PERFECT. And it was no easy task. Our bedroom has drapes hanging from the ceiling and swept to the side to make a mock canopy. In the 21 years we have lived here, we never dared to touch them. Morgenthalers came, took them down, cleaned them so they look fabulous, and put them back up. it took hours but the two installers could not have been nicer or more professional. They also cleaned our bedskirt and put it back (and our mattress weighs about the same as a VW Beetle.) One of the sheers had a tear I didn't notice but my husband did, wondering why we didn't just replace them. Without a word, Morgentalers carefully patched it and it looks great. I have used Morgenthalers for years; my grandmother in Maplewood used them decades ago, and so did my parents. You cannot do better in this town.
- CHRISTY M.
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Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

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