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I was called immediately following their findings as to the cost to perform the repair.
As a single woman, my good friend came along for support and everyone I interacted with also engaged him in the conversation and was responsive to any questions he had based on what he knew about my car and my personal finances.
I was also happy that they offered a 10% coupon to ALL Angie's List members, which helped a great deal! And even though I forgot about the coupon when I met with them originally, they had NO problem honoring the coupon once I called back later to mention the special offer.
I checked around and found that the price I was charged was competitive and even better with the 10% off coupon. The parts and labor comes with a 2 year , 24,000 mile warranty.
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