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While having a heating guy in my house, and knowing that I was going to be charged quite a bit for a 15 minutes fix I asked him a few other questions about the boiler and my heating system. We discussed zoning the house (it's all on one) and how much that might cost. And he adjusted a butterfly valve to try and control the overheating of the top floor.
In less than an hour he was out the door and I had heat upstairs again.
The only reason I gave them a B on price, was because they have to charge "by the book" and the diagnosis was $89, while the actual "repair" was $139. A bit steep for turning a few valves and a fifteen minute fix.
I would definitely call them back if I have more issues.
To clarify, I know nothing of overtime pricing for furnace calls on Sundays, so I have no idea what is reasonable. was great, he was at our house for less than an hour. The part he replaced (the limiter) cost $77. So with the part, labor and Angie's list $20 off we paid $245. Pricey for us, but it was a Sunday.
The next afternoon I received a call from a gentleman. The phone conversation started off very unprofessionally as he couldn't get his phone to connect to bluetooth and proceeded ask me what I needed and then cut me off because he couldn't hear. After I explained my situation he told me I could use the $59 deal towards what needed to happen, but that it wouldn't cover the entire cost. When I asked about when he could come out he said he would have someone else call me from dispatch as he was just calling about emergencies.
When I didn't hear back from anyone for a week or so, I emailed the company through Angies List. I heard back from someone the same day who apologized, said she didn't have record of my buying a deal, and when would I like to have service. I replied the same day. That was Monday and I have not heard back from anyone yet.
I am requesting that Angie's List refund the entire price of the deal and I'm going to
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