Sample Reviews


I was contacted quickly by the Garage Door Company and they quickly scheduled coming out to assess the issue and repaired it by replacing a sensor and it works great now.

The timely responsiveness to my needs, great customer service, and quality work provided are what was needed in a Home Warranty Company. I will use them again!

- Amber S.

I contacted
Detroit Home Warranty Companies Provider Name Locked
to have a Washer and Electric range repaired. A company was recommended at first but this company had taken a very long time(about 30 days) to respond back to me after removing a part from my Washer. I contacted
Detroit Home Warranty Companies Provider Name Locked
again to inform them that the company they had recommended has not followed through with the repair of the Washer and I also needed my Electric Range looked at due to one of the elements was not heating up.
Detroit Home Warranty Companies Provider Name Locked
authorized me to get a company of my choice to make the repairs and that I would have to pay initially for the repairs and then I could submit receipts for reimbursement because they did not have another company to recommend to me. I was suppose to have the company that I choose to make the repairs to contact
Detroit Home Warranty Companies Provider Name Locked
to get authorization for the repairs but I just told the company to go forward with the repairs because I did not have an alternative company to call and this company had the parts to make the repairs on their truck. I called
Detroit Home Warranty Companies Provider Name Locked
and asked how to get reimbursed for $521.00, their customer service representative informed me that I should have gotten approval prior but I could still send in my receipts. I thought that I would not get a refund but I did receive a refund check from
Detroit Home Warranty Companies Provider Name Locked
and I do appreciate them for this even though I failed to get the proper authorization for the repairs. Just one last comment, I was with another home warranty company for years and although I was paying a monthly fee, I still had to pay the repair company a service charge any time one would come out to check on any issue with my appliance. However,
Detroit Home Warranty Companies Provider Name Locked
does not require a service fee to be paid to any company. That is a great savings to my pocket, especially when the other home warranty company required me to pay a service charge of $75.00 per call. Thank you
Detroit Home Warranty Companies Provider Name Locked
for the great service you provided to me on this call.
- valentino S.

Detroit Home Warranty Companies Provider Name Locked
exterior was very helpful. We had good communication about the work that they were about do for my roof. They worked very fast and efficiently. They were willing to solve the problems with my insurance, association and the county office for me. Their customer service was helpful and kind. They always called ahead of time to let us know about the roof work. My roof is beautifully done. We really satisfy with this company and would like to recommend this company to others. This is very honest company that you can trust.
- Jisun Y.

I was informed that, if coolant was needed to fix my problem, I would have to pay an additional $45.00 for each pound needed; with
Detroit Home Warranty Companies Provider Name Locked
paying only $10.00 for each pound. This piled on amount did not include my usual and contractual $75.00
Detroit Home Warranty Companies Provider Name Locked
per-visit fee. I quickly called
Detroit Home Warranty Companies Provider Name Locked
to verify this. The customer service agent said that he was correct. She said that because of the increased cost of coolant agents,
Detroit Home Warranty Companies Provider Name Locked
only pays $10.00 towards each pound of coolant. If only half a pound is needed, I still have to pay $45.00 for the whole pound (if only 1/8 pound needed, pay for a whole pound). My per-visit amount due has increased regularly (initially $60.00 but has increased steadily to the current $75.00 amount). Not only has this amount gone up but my policy premiums have increased steadily as well. So I'm feeling a little "gypped" at this point... For my two-story home, I currently pay
Detroit Home Warranty Companies Provider Name Locked
$646.00 a year for their highest coverage plan (Pick 10) which covers other items as well. My "pick 10" items covered: 1: Central A/C units. 2: Central heating units. 3: Water heaters. 4: Clothes Dryer. 5: Electrical. 6: Garage door opener. 7: Dishwasher. 8: Built in microwave. 9: Garbage disposal. 10: Ceiling fans. Other items covered in my contract are Washing machine, Range oven, Plumbing, and Refrigerator... I have been with this company for about 10+ years... Customer service has gone down the tubes. Last year I was called a liar by an
Detroit Home Warranty Companies Provider Name Locked
agent when I complained about a service provider. My yearly contract would normally renew this September. NEVER AGAIN! I just cancelled my contract with
Detroit Home Warranty Companies Provider Name Locked
. I have opted to go with a five-star rated home warranty provider on Angie's List. Higher coverage, Lower premiums, Lower per-visit payments *** And no extra charges for a/c coolant...! Thank you :)
- Richard J.

Detroit Home Warranty Companies Provider Name Locked
Home Plumbing was an hour late to their service call. The technician was in my house for all of 5 minutes indicated that he could not fix the matter and exited my house. He did not investigate where the odor was coming form. He just indicated that
Detroit Home Warranty Companies Provider Name Locked
would not cover the issue and left my residence. For the 5 minute service call I received a bill yesterday for $60. This amounts to a $720 hourly rate for a plumber.
Detroit Home Warranty Companies Provider Name Locked
's business model is the following 1) charge 300 - 500 for a policy 2) write a policy which excludes 95% of all repairs 3) charge $60 bucks for a technician to do nothing.
- Patrick A.

I should have heeded the warnings! My real estate agent offered me a Home Warranty Policy paid for by the seller. This is something that happens all the time when one purchases a house. I looked on all of the usual websites (Angie's List, Yelp to name 2) and most of the companies had abysmal reviews. Since I wasn't paying for it, I chose
Detroit Home Warranty Companies Provider Name Locked
even though they had lots of F grades, with a scattered few good reviews (probably planted by the company ). Most of the reviews said the company would do anything to avoid fixing a product and would find all sorts of loopholes and send out shills to appease the client and then do nothing. They charge $65 per visit which you must pay in advance. OK, I live in the house 2 weeks with a working propane water heater and it stops working. I call Fidelity and they were extremely solicitous on the phone. "Of COURSE we will help as soon as possible and expedite your request since you have no hot water," the receptionist said. So they sent out these two guys who arrived an hour after the scheduled time. They looked at the heater and said it was old.
Detroit Home Warranty Companies Provider Name Locked
. They tried to light the pilot AND DIDN'T KNOW HOW! I had to show them and light it (these are supposedly hot water heater repair people). Then they started taking pictures. They didn't try to fix anything, they just wanted pictures. A metal piece was missing from the cover and they took a few pictures of that. I told them that had NOTHING to do with the problem. The heater lit up perfectly and then went out after about 2 minutes. There was probably an issue with the regulator (I did some research before they came). They left and said that I would hear back in the morning. No call in the morning. I called the repair company and they said they were just about to call Fidelity. Five minutes later, I got a call from Fidelity saying that they weren't going to fix the heater because a piece was missing - EVEN THOUGH IT HAD NOTHING TO DO WITH WHY THE HEATER WAS NOT WORKING! The woman on the phone said, "Read the fine print - if there is anything missing, the repair will not be done." I told her that was the equivalent of an eye doctor saying, I can't fix your vision because you have a hole in your shoe." She said, those are the rules and hung up on me. Almost every review of
Detroit Home Warranty Companies Provider Name Locked
says they will try to get out of doing any repair. They collect millions of dollars from home sellers and the buyers think they are getting some peace of mind and the only thing they get is a loss of $500 that could have been credited to the buyer rather than given the bogus policy. This is a pervasive, rampant scam and it should be exposed and stopped.

I called the repair company, and provided them the claim number. They sent a technician the same day. The technician determined that a tube was clogged, and unclogged it. The technician was friendly, punctual, and thorough. Best of all, I was not charged a penny. I haven't had good experiences with home warranty companies in the past, but my experience with CP was different. The whole process was
Detroit Home Warranty Companies Provider Name Locked
, easy, straight-forward.

This is a note of caution to potential customers.
Detroit Home Warranty Companies Provider Name Locked
is new to the area. As a result, they don't have a wide variety of service providers. I had an issue with my A/C and they only had ONE service provider who was located in Fort Worth. Due to the 50 mile distance, the technician only had limited time of day that he was available in Plano. I work full time and need either early morning or late appointment. Trying to schedule an appointment was such a nightmare that I hired an repair service out of my own pocket.
Detroit Home Warranty Companies Provider Name Locked
would not reimburse me.

I had a similar experience with a dryer repair. The ONE technician in
Detroit Home Warranty Companies Provider Name Locked
's database is located in
Detroit Home Warranty Companies Provider Name Locked
. Once again, it was difficult to schedule an appointment. Additionally, when he arrived, he was not competent to diagnose or repair. I'm still waiting for a call back. I've already paid my $59.00 service call fee. I have no idea if the company is ordering parts, still pondering a diagnosis or simply squandering my $59.00
- Monica J.

Refuse to cover the washing machine when they had told me 10 days prior that it was covered. I acquired this policy by purchasing a home. It is the worst policy I've ever had. They told me my washer/dryer were covered, and when I called in for a claim on the washer, 10 days later, now it's not covered? This is total bull. That is out and out a lie. All they wanted to do was argue with me on the phone. They told me I could add it, for an additonal $70 but now there has to be proof that the washing machine is working. Their solution, call the agent who sold the policy (real estate agent), yeah they will take care of that right away. I left a message for them, but haven't heard back. This is ridiculous. Will definitely be reporting this to my attorney.

- Christine W.

I called in at 8:45 to report a freezer problem and at 6pm I still have not had a vendor call to schedule an appointment.
In summary:
I've made a mistake of renewing the contract with them. I've had nothing but trouble with them for the past two years and will be looking for a new warranty company. They have only one main phone number for everyone - clients, realtors, vendors, and anything else, so you are usually on hold for more than 10 minutes. My last hold was 21 minutes. The vendors they assign tend to have bad reviews on Angie's list and services are minimal. I do not trust Allied or its vendors anymore. Talking to a "customer service" representative or even manager does no good - they keep citing company policy and assigning the same vendors, not willing to fix an issue to a customer's satisfaction even if Allied caused an 8 hour delay in even assigning the right vendor. After a whole day of phone calls and reassignments from one vendor to another I still had no appointment with a vendor who could fix my appliance.
The first year I was with Allied, they used to respond within 2 hours with an assigned vendor who would then call within about 2-3 hours. Now it takes them about 4 hours to assign a vendor, they no longer give you the phone call of the vendor so you have to
Detroit Home Warranty Companies Provider Name Locked
for the number online if you want to call them without waiting another 4 hours for the vendor to call. The "customer service" keeps quoting the policy that they have 48 hours. Do NOT choose Allied.

- Audra S.
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All Home Warranty Companies in Detroit, MI

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

#1 EZ Movers

3101 Saint Philip St
New Orleans, LA
Moving your home or your business, office, family member? right around the corner or...

A-1 Affordable Appliance Inc.

16085 E 8 Mile Rd
Eastpointe, Mi
Senior discounts same day service free local delivery free full warranty *new mattresses* *new...

Affordable Property Services, LLC

38070 Mast
Harrison Township, MI
Hello, affordable property services, llc is a family owned company. i am an experienced...

AG Heating & Cooling

30223 Spring River Dr
Southfield, MI
3 employees. no subs. cost determined by the job. charges an hourly rate $80.

Agoo Chimney Sweeps

2218 Old Novi Rd
Novi, MI
Fireplace cleanings+dryer vent+furnace cleanings+inspections+education on fire hazards free...

America's 1st Choice Home Warranty

2625 Sandy Plains Rd
Marietta, GA
We offer complete home warranty protection from appliances to complete home coverage.

American Residential Warranty

1700 N Dixie Hwy
Boca Raton, FL
Additional dba - american protection plans llc. additional email -...


23046 Avenida De La Carlota
Laguna Hills, CA
Autopom! insurance services llc is a licensed insurance agency (ca doi#0i13220) located in...

Buyers Protection Group (BPG)

4300 Alexander Dr
Alpharetta, GA
At bpg, we believe home inspections shouldn't end at the driveway. our inspectors and...

Complete Appliance Protection Inc

1532 NE 96th St
Liberty, MO
Cp has been providing quality home warranty products since 1998. ask about angie's list...

DTE Home Protection Plus

Detroit, MI
Like an extended warranty, if something breaks down, you're automatically covered. just call...

Great Lakes Property & Investments, INC

P.O. Box 705
Birmingham, MI
Property management, rental and renovation services

High Tech Home Warranties

PO Box 24881
Raleigh, NC
We are a one stop shop for all home improvements and home warranty needs. we are local almost...

JEFF DECKER Real Estate & Valuations

6485 Dixie Hwy
Clarkston, Mi
Full service realtor and valuation specialist. anything to do with real estate: commercial...

Lakeside Service Company

4367 South Old US Hwy 23
Brighton, MI
Lakeside service company is a michigan licensed heating, cooling, and plumbing...


3272 E 12 MILE RD SUITE 104
Warren, MI
Independent insurance agency represents top rated insurance companies.

Rescue Link

8880 Ward Pkwy
Kansas City, MO
Comprehensive protection for your computers, electronics, and appliances of nearly any age or...

Service Line Warranties of America

11 Grandview Circle
Canonsburg, PA
Many homeowners are unaware that they are responsible for maintenance of the utility lines on...

The Home Depot

3330 E Grand River Ave
Howell, MI
Cost is determined by the job.

The Home Service Club

305 Broadway
New York, NY
The home service club's home warranty plans provide confidence that if a covered item breaks,...

Total Air HVAC/R

Detroit, MI
Total air heating and cooling is a metro detroit-based company that has chosen residential,...

Total Protect Home Warranty

Fort Lauderdale, FL

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