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Long Distance Phone Companies to Avoid

78

Top Rated Long Distance Phone Companies

12

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Over 1,824 reviews for
Detroit Long Distance Phone Companies from people just like you.

F
"The phone was not working properly ... no dial
. The bigger problem was that you could not receive a call on the phone. Could not hear from" one phone to the other. Contacted person we purchased the phone from. Was advised that we needed to purchase new wires. Purchased wires, still didn't work, had an phone tech out to check but there was nothing wrong with the line. Contacted person again but was not able to contact. I want to alert Angie's List members not to purchase from this provider.

-Sharon K.

A
"I am interested in International dialling to Europe. First I called the "leader" vonage, they told me that they would charge me $8 a month in taxes and" fees,
only charges me 3.83 so it is clear that Vonage is looking to pad their prices. Then Vonage is 35 a month after the first six months, so clearly more expensive over a 12 month + period. Plus no shipping fee from
and no activation fee which is great. I am going to pay 9.99 for 1000 minutes of dialling to Europe every month.

-John C.

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Local Articles in Detroit

Do you still need your landline phone?

Home phones are in a period of transition, with traditional landlines being replaced by mobile phones or voice over IP services. But is it really time to ditch your landline, or should you stay connected?

Illustration by William V. Cigliano
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Internet, TV and phone services are some of the most complained about categories on Angie's List, but experts say patience and persistence pay off when dealing with telecommunications providers.

Angie's List member Ray Lattof says he's often frustrated with charges from his phone provider. (Photo by Chantal Lawrie)
Internet Service, TV Service - Cable, TV Service - Satellite, Phone Service - Cellular, Phone Service - Landline

TV, cable, phone and Internet services consistently rank as some of Angie's List most complained about categories - here are five tips to beat poor customer service.

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Alarms, Phone Repair, Phone Service - Cellular, Phone Service - Landline, Phone Wiring, TV Repair, TV Service - Cable, TV Service - Satellite

Whether you have cable TV, satellite TV, a landline phone or cell phone, you can save money by negotiating with your current provider or shopping around for another.

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Phone Repair, Phone Service - Cellular, Phone Service - Landline, Phone Wiring

It's a common dilemma for today's parents: should i get my child a cell phone? Here are some tips to help you decide.

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Landline Phone Service reviews in Detroit

B

Rating
Took awhile to get through to them, but eventually did and the transfer went over smoothly. The only complaint is that they didn't follow up on prior phone calls made to them with the promise to get back to me.
- Leo C.
D

Rating
So, I just wanted to warn folks about
Detroit Long Distance Phone Companies Provider Name Locked
. They have a rather unethical practice of giving you a deal for 12 months when you sign up for a package with direct tv which is a 24 month contract. Essentially, you pay $35 per month for shoddy internet (its fast, but stops pretty often for about 5 minutes and then starts working again roughly about 3 times a day... my wife is studying online, so that's how I know) but when the 12 months is up and you're on autopay, they charge you $70 for internet until you catch it... and its absolutely not work $70. Anyway, I caught it and called them up to find out that I needed a new 12 month contract. Okay, so I did that. Then about 8 months later I was at the end of my 24 month contract with direct tv and cancelled it (we really just didn't watch that much tv). First I called
Detroit Long Distance Phone Companies Provider Name Locked
to see what ramifications would exist if I stopped service with Direct tv and they said 'none, you're price won't go up at all, you're under contract and you'll just need to renew it when the period is up'. Okay, so 4 months later, the price goes up (without warning by the way, they aren't like other companies that honorably send you a notification of your amount going up, so you have to keep track of it which is a pain) and I try to call... nope, 7 pm. I try the chat thing, that doesn't work either because their lines are full... finally I get someone in the chat thing, explain the situation and they tell me I have to call their billing department... tomorrow. When they open, I call right away and spend some time navigating their poorly designed automatic system and finally speak to a representative. The rep informs me that the previous agent was absolutely correct, my prices would not go up for canceling direct tv, but that my contract had expired and they would not renew it because I didn't have a landline or direct tv. Anyway, as bad as the internet service is, I'm moving over to another company. Apparently for only a few dollars more than I was paying, I can have a home phone and internet with other providers.
- Mary R.
D

Rating
Their customer service is horrible and is very poor. I really dislike the atomization and then get cut off after 40 minutes. Average calls with them are about 40-50 minutes and talking time with an actual person is about 2 minutes. Once I do get someone, they are good. They do come quickly if I have a problem too. I repeatedly have problems with their equipment. Their prices are high as well.
- Mary B.
F

Rating
They charged me for phone calls I never made and didn't make any adjustment to the billing, my phone wasn't even working during that time.
- Linda E.
A

Rating
Prompt, courteous, knowledgeable, excellent work and they cleaned up after themselves before they left. I would highly recommend these guys to do any of the work I've had done. I would call
Detroit Long Distance Phone Companies Provider Name Locked
directly at 817-744-8353.
- Mark C.
C

Rating
We bought a new house and requested that
Detroit Long Distance Phone Companies Provider Name Locked
come out and install both cable TV and internet. On the date of install a man came out and stated he could not install and it would take approximately 2 weeks to 6 months to get our services installed. We scheduled another appt and the same thing happened again. This went on for nearly 4 months. Finally after fighting with them for an install and endless excuses for why they couldn't install, and offensive comments on the part of their customer service we decided to go with another provider. The day after the other provider installed they called and said they were coming out to install. Eventually, the other provider quit offering the services we required at the price we were wanting so we went to
Detroit Long Distance Phone Companies Provider Name Locked
again. They were able to install but the man was unprofessional and talked negatively about
Detroit Long Distance Phone Companies Provider Name Locked
. He even made us install part of our services ourself because he was "running out of time". Eventually we had to have another tech come out to fix what he neglected to do. We have frequent outages of our cable and internet and they "can't figure out why". Not very customer oriented
- Emily C.
C

Rating
They said the bill would be only $16 more per month with Internet, but when my bill came, they prorated the current month and then charged a month in advance, and added many unmentioned fees. I would go elsewhere if I had a choice!
- Julie D.
A

Rating
they were on time (2 hour window ) even a bit earlier but they called first.,they did the installation and tested all the equipment ( tv, phone internet, dvr , remote controls. ALL in the 2 hour window
- Andre S.

All Long Distance Phone Companies in Detroit

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

2 Wire Doc's

13000 W. 8 Mile Rd.
Oak Park

5LINX

Detroit

ABIGAIL SECRETARIAL & ANSWER

13033 W MCNICHOLS RD
Detroit

ACCURATE ALARM MONITORING LTD

31511 HARPER AVE
Saint Clair Shores

ACTIVE COMPUTERS CORP

30701 CHARLESTON CT
Farmington

ADVANCED COMMUNICATIONS SVC

180 S TELEGRAPH RD
Waterford

Alliance Telecom Corp

7582 Las Vegas Blvd

AMBS CALL CTR

338 FRANKLIN RD
Pontiac

AMERICAM MESSAGING

301 E BALTIMORE ST
Detroit

AMERICAN MESSAGING

20350 ALLEN RD
Trenton

AMERICAN MESSAGING

13555 LESURE ST
Detroit

AMERICAN MESSAGING

42850 MERRILL RD
Sterling Heights

AMERICANA OFFICE PLAZA

16540 W Chicago St
Detroit

AMERICENTER

200 E BIG BEAVER RD
Troy

ANSWER ALL SVC

21630 W MCNICHOLS RD
Detroit

ANSWERING SERVICE INC

54 N MILL ST
Pontiac

ANSWERING SERVICE INC

17016 MACK AVE
Grosse Pointe

ANSWERING SERVICE INC

25140 Lahser Rd Ste 100
Southfield

Argos Automation

9710 Cairn Ct.
Holly

AROUND THE CLOCK CALL CTR

21540 Prairie St Unit E

AT&T

PO BOX 8100

AT&T

111 Monroe St
Detroit

Bright House Networks

14525 Farmington Rd
Livonia

BRIGHT HOUSE NETWORKS

700 CARILLON PKWY

Bright Power Solutions Inc

45100 Sterritt St Suite 106

CINDY'S ANSWERING SVC

1020 BALFOUR ST
White Lake

Clear Rate Communications

555 S Old Woodward Ave
Birmingham

CloudSource Communications

18778 Woodcrest St.
Harper Woods

Comcierge Systems, LLC

9016 Taylorsville Rd

COMMUNICATIONS X-CHANGE INC

22430 GLEN CT
Saint Clair Shores

ComTech Central

30349 Gratiot Ave
Roseville

Connect My Service

375 W Grand Blvd
Detroit

DALY'S ANSWERING & TLMNGMNT

42916 W 10 MILE RD
Novi

DEARBORN BUSINESS CTR

22963 OUTER DR
Dearborn

DEBRA'S PTAS

3281 COOLIDGE HWY
Berkley

Doug Goens Computer Services

2227 N. Campbell Road
Royal Oak

DYNAMIC ENTERPRISE SOLUTION

2380 WIXOM TRL
Milford

EAS ENTERPRISES

645 GRISWOLD ST
Detroit

F E Moran Security Solutions

201 W University Ave

FINE TELECOMMUNICATIONS

2278 NEWPORT BLVD

FRONT DESK

710 N CROOKS RD
Clawson

Frontier Communications

8001 W Jefferson Blvd

GTI

15900 MICHIGAN AVE
Dearborn

HIRED HAND

PO Box 1540

Homenet Techs

7284 Studebaker
Warren

INC ANSWERING SVC

100 E BIG BEAVER RD
Troy

Inskeep Media and Production

8255 Rattalee Lake Road
Clarkston

INTELLIGENT OFFICE

900 Wilshire Dr Ste 202
Troy

MAPLE SECRETARIAL & TELEPHONE

1000 S OLD WOODWARD AVE
Birmingham

Marcor Technologies Inc

2807 Yosemite Dr

MEDCOM TELECOMMUNICATIONS

1526 COMMERCIAL PARK DR

NumberGarage.com

4322 Harding Pike, STE 417

OFFICE ELVES

23529 WILLARD AVE
Warren

ONYX EXECUTIVE SUITES

91 W Long Lake Rd
Bloomfield Hills

Ooma Inc

1840 Embarcadero Rd

PBX BUREAU

21700 NORTHWESTERN HWY
Southfield

PORT CITY COMMUNICATIONS

2791 WEST RD
Trenton

PROFESSIONAL ANSWERING SVC

11770 Whitmore Lake Rd
Whitmore Lake

ROCHESTER TELEMESSAGING CTR

1130 TIENKEN CT
Rochester

ROOT ANSWERING SVC

2363 E STADIUM BLVD
Ann Arbor

SECRETARIAL SOLUTIONS

42916 W 10 MILE RD
Novi

Smart Link Solutions

29445 Beck Rd Ste A-203
Wixom

SUNDOWN SECURITY

8179 PARKSIDE DR
Westland

T & D TECHNOLOGIES

4023 S. Old U.S. Highway 23
Brighton

TAYLOR BONDS & ASSOC

30156 WARREN RD
Westland

TEL NET WORLDWIDE INC

1175 W LONG LAKE RD
Troy

TELEGRAPH TELCOM TECH INC

15510 TELEGRAPH RD
Redford

The Computer Guyz

2612 Larch Ln

TROY OAKLAND ANS SVC

3534 ROCHESTER RD
Troy

VERIZON WIRELESS

27777 SCHOOLCRAFT RD
Livonia

Verizon Wireless

23737 Greenfield Road
Southfield

Verizon Wireless

37304 Six Mile Road
Livonia

Verizon Wireless

5698 Sashabaw Road
Clarkston

Verizon Wireless

322 South Main Street
Royal Oak

Verizon Wireless

51160 Gratiot Ave
New Baltimore

Verizon Wireless

22850 Michigan Avenue
Dearborn

VILLAGE SECRETARY

27350 SOUTHFIELD RD
Southfield

VIP ANSWERING SVC

29551 GREENFIELD RD
Southfield

Wide Open West

32650 N Avis Dr
Madison Heights

WIDE OPEN WEST.COM

PO BOX 63000

Your Virtual Assistant, LLC

12711 East Jefferson
Detroit

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