"THey delivered a dumpster which we filled. When we realized that we needed another dumpster they sent another truck right away. It was a full service truck so they did the filling for us. It was still not enough room so they sent another truck on Monday. ...more
THey swept out the garage. Over all very happy with the prompt service. "
Rated Review by MARY JANE C.
"It was a good experience. The men were extremely personable and it was clear they were customer-oriented.
It cost a little more than I expected, but in all, a good company for me. They wiped and swept the floor afterwards. They will be back to finish the job soon."
Do Your Research— Join to read ratings and reviews from real customers.
Check out these weird finds from hauling and junk removal companies who clear homes and property of clutter, furniture and knickknacks.
Angie's List In The Press
Detroit Haulers Reviews
"They were excellent! I could tell from the beginning that he was experienced and that he cares about his customers. He and his men showed up on time and were very professional and respectful. I was happy with the condition of the inside of the truck as it looked and smelled very clean. He had all of the equipment I needed but hadn't thought about ...more from dolleys to ratchets and blankets. His men packed the truck with care so that my glass table wouldn't get broken and so that my marble pieces didn't get scratched. When we arrived at my new house. They put everything exactly where I wanted it although I did change my mind about a couple of things more than once. They even stayed to help assemble my bedroom set. All in all, I'd definitely recommend this company to anyone who wishes to have a stress-free and fast move."
"He delivered and picked up the trailers at the designated times. The dumpsters were easy to use and did not damage the driveway or property. He hauled the debris for me, which saved me a lot of time and hassle during a big construction project."
"The Courteous young men worked hard. Honest . The company has changed ,from the first time I used them. I was required to make a deposit , via paypal (which I hate) . The owner said I given a discount , because I am a repeat customer. In the end it still cost me $400.
was taking calls during the move. He said he couldn't ...more afford to hire someone to do for the company. The trailer had 2 be packed thier way , for stacking or weight purposes. (?) Because I asked that 1 room be done at time, that way it would be easy for me to know what and where everything should go. I said, do it the way that works best for you guys , It wasn't the best thing for me. A few things were in the wrong place. My office chair was left at the old address!! I miss my chair. It was an emotional time for me, I said I wanted the chair to go as well. At the end he asked if we had everything ,I said we did.
said I'll meet you there. I sat and waited at the new address about 20 mins, I called the owner , because
said he didn't have my number ,nor did I have his. The drive from 1 address to the next should only be 10 or 15 min.
stopped for gas.
Most of the items were put in the right place. I tipped both gentlemen.
On the invoice that was e-mailed to me I was charged $50.00 for Shrink wrap!!! None was used.
used packing tape, That was very hard to get off my items. He had to tear it with his teeth , and no end was folded for easy of removal.
"Unauthorized credit charges exceeding the estimate by four figures. I have yet to receive a bill. I should not have shared my credit card number when I made my initial deposit.
has charged about $2700 to my credit card without presenting me a bill or otherwise allowing me to approve the charges. For a job that he "estimated" ...more would cost a little over $1400,
charged me almost $2600. (He has told me that if the job goes over time and the move is under 40 miles, he can charge for as long as it takes, no matter how far past the estimate he goes.) I did not discover that I had been charged this higher amount until I noticed it on my credit card statement. Later,
agreed to haul away some trash for me. The night before he picked up the trash, he charged almost $400 to my credit card without asking me to authorize the charge. This included a $90 "tip" that we never discussed, as well as an "equipment charge" relating to who knows what. I learned after
had left that he had sent me an "invoice" for the $400 as an inconspicuous attachment to an email he sent the night before.
By the way, although
did most of the work, I helped move some of the trash into
's truck. The work, not counting driving time, took an hour and a half at most.
will provide some additional details, I'm sure. I encourage you to read them and ask yourself whether they justify the practice of charging a credit card without submitting a bill to the cardholder.
"The contractor was freindly and punctual. He claimed taht the ad in Angies list was wrong when it described the amount of trash that could be hauled for the $79 rate. The Angies list ad said it would be 3 cubic yards but this contractor says it was suposed to be a 1/8 of a truck. So what does an 1/8 of truck look like I said since there is no way for ...more me to know what size truck he has. he said I should have gone to his website to see what this $ rate would haul away. I had probably a little bigger than the 3 cubic yards but not much more. He said he would do it for $100 more which felt like a little bit of bait and switch to me but considering he had 2 people show up with a truck they drove from
Heights to detroit I can see how $79 was not going to cheap for that distance and 2 peoples time for 45 minuts work plus travel.
I agreed since I needed the junk removed as I was selling the house. I thought the final price of $179 was a bit high but again I needed it gone and he was there so I agreed. All in all I'm fairly satisfied but would probably try someone else or get additional quotes before I agree to it. Also be careful on this treash hauling that both you and the contractor agree on the size of the pile and price to avoid the bait an switch.
Its important to be fair to understand the cost for travel both ways and labor. Figure 2 people for 1.5 hours at $25 per hour should have been about $75 0r $80 plus mileage of 50 miles round trip at maybe $1 per mile fo another $50 bucks. Like I said it was probable worth $130 to $150. "
"Communication problems in regards to setting up appt - many calls back & forth & few reschedules - he apologized for the mixup & finally agreed on a firm date to come out. We weren't aware of the size of a 1/4 ton - had much more than that - but he worked with them to take away as much as possible & explained the pricing structure ...more in case his services were needed in the future. Very satisfied with the actual work done - very professional - would hire them again. "
"The company had called me to come by my house but i had a famil emergeny and had to cancel my pickup date.The company was able to come back to my house within two weeks.He arrived at the time that he said he would be there and so was i.He loaded up everything very quickly and was on his way.I would use this company again and share with friends and family. ...more />
Thank you again.I'm a ''HAPPY CUSTOMER''. "