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"trusted him to do work without me there. work looked good and now up to code. some salt and dirty carpet left behind. old water softener removed.

-pam J.

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Local Articles in Denver

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Don't overpay for the wrong water treatment system. One highly rated provider offers some tips to help you choose the right system for your home.

Water softener control unit

Water Softeners

Even if your tap water comes from a reservoir, chances are it previously passed through underground caverns where it absorbed mineral deposits. Water with a high concentration of minerals is referred to as "hard" water. It's safe to drink but can harm your plumbing and appliances.

refrigerator provides soft drinking water

Which water softener salt is best for your system?

glass of water
Water Softeners

Most people know they have hard water by the residue left on their dishes or shower head.

tub water faucet

When buying a water softener or descaler, you have a few choices. Here's what you need to know about the different systems.

kitchen sink faucet dripping water (Photo by Eldon Lindsay)

Water quality testing provides access to a clean and safe water supply, which is crucial for your family's health.

Angie's Answers


I actually just replaced my Pelican Natursoft "water softener" with an more-traditional ion exchange model.  I used the natursoft for a little over 4 years, and I can say it worked as advertised.  When remodeling a while back we decided to get a tankless water heater.  All the documentation indicated that hard water with the tankless heater is a no go.  We had to do somehting, but since I'm lazy (didn't want to deal with the salt or plumbing in a drain) and my wife didn't like soft water, the salt-free model looked attractive.  I too was somewhat skeptical, but the reviews I found looked good, and I know enough about the science of nucleation (I was a material science major in college) to know that what they said made sense, so I bought one.


One thing needs to be made clear - the natursoft system is NOT a water softener!  It contains a media which nucleates some disolved metalic salts out of solution.  These crystals, once formed, remain in the water, and still react with oils, detergents, etc. in the same manner as the disolved salts.  They also continue to form scale wherever water is allowed to evaporate, such as faucet nozels and shower heads. In fact, it's possible that evaporative scaling was even worse than before we installed the system.


Importantly, however, once in crystaline form, these salts do not stick to pipes, or in my case, heat-exchangers.  My tankless heater has a sensor to indicate when it needs to be descaled, and the manual indicates that for my water hardness and hot water use I should have had to descale approximately every 6 months.  In four years with the natursoft the descaleing indicator has never gone off.  For further evidence, when I installed my new softener a few weeks ago, I had to cut sections from the copper pipe on both the inlet and outlet side of the natursoft.  Both sections of pipe were installed at the same time as the natursoft, but while the pipe on the inlet side was green and rough on the inside, the outlet pipe looked and felt like new.


As such, if you want or need a salt-free system for some reason (low-sodium diet for blood pressure, don't like the feel of soft water, can't easily plumb a drain into the softener location, or can't carry heavy bags of salt to the softener), then I can unequivocably recommend the natursoft.  If, like my wife and I today, you want soft water, that feels soft on your skin, creates less soap scum, rinses cleaner in the dishwasher, etc., then the natursoft probably isn't for you.


I bought a home with a 9 year old Kinetico in it in 1989. With our family of 6 the Kinetico used 1/2 the salt of two other brands we owned in previous homes, even though the water was harder in the home with the Kinetico non-electric system. When I sold the home in 1993, the buyer insisted I leave them the Kinetico. I bought a new one for my new home, my family grew to 8 and now after 21 years, it has only needed one repair (new resin) 5 years ago.

To answer your question...Kinetico would be a "Mercedes" while others carry the "yugo's." Kinetico offers many models to meet the needs of all families. The single tank Essential unit works well in homes with no iron and 1 or 2 people. Like other single tank systems, it can't provide soft water to your home while it regenerates. However, the Essential only takes 15 minutes to regenerate where electric units might take hours from start to finish. It also carries a full 5 year warranty on all parts. Other systems typically exclude the most important parts after only 1-3 years. All single tank softener can and will occasionally run out of soft water. (laundry day)

The Twin resin tank Kinetico models have several advantages like...5 yr warranty on Signature and Premier models have a 10 year warranty on all parts. So with the twins, you get better water, have virtually unlimited capacity, use less salt, are quiet, use soft water to clean themselves, use no electricity, have no clocks, batteries or computers to ever repair or reset. Power outages & surges have no effect on them. Having a Kinetico sold me on their value. Ask your dealer about renting one, so you can try before you buy. 

P.M. Kalamazoo


Water Softener Companies in Denver

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

5150 Plumbing

5630 Cody St

A-Approved Plumbing

613 Redstone Dr.

A-OK Plumbing Heating & Cooling, Inc.

6321 N Washington St Unit N

AMP Plumbing

6861 e 77 ave

Anthony Biddulph Construction

5300 S. Greenwood St


6991 W 117TH AVENUE

ARS / Rescue Rooter Colorado - 8153

15750 Centretech Cir

At Your Service Plumbing Company

12081 W Alameda Pkwy

Attractive Plumbing

871 Thornton Pkwy

AWH Construction INC

100 Hemlock Way

Bell Home Solutions

2150 S Abilene St

Benjamin Franklin Plumbing

2555 South Santa Fe Drive Unit J

Berkey Water Hawaii

68-1158 Mamalahoa Hwy

Blue Sky Plumbing & Heating

4765 Independence Street
Wheat Ridge

Born to Build Contractor Services LLc

4390 Shaw blvd.

BulletProof Plumbing & Heating

995 S Field St

Christina's Handylady Service LLC

4675 E. Louisiana Ave.

Chuck The Water Man

7205 Gilpin Way

Color Concepts


Commercial Plumbing Co.

5255 Memphis St

Common Sense Solutions

3333 S Grant St

Country Wide ProServ

2017 Humble Hollow Pl

Custom Water Workz

PO Box 46245


7181 Eagles Perch Dr

Eco Plumbing and Boiler Company

1270 Xanthia Street

Emergency Abatement Consulting

3841 Irving Street

Everyday Solutions

707 Partridge Circle

Everyday Solutions

610 Meadow View Dr

Flowrite Plumbing and Drain Cleaning

3145 S. Kalispell Ct

Greater Western Plumbing

4180 Ammons St
Wheat Ridge

Green Plumbing Solutions

2801 S Holly Pl

Green Plumbing Solutions

13918 E Mississippi Ave

Handyman Construction

1302 S Quieto Ct

Highland Builders and Design

2764 Julian St

Highland Water

12245 E.39th Ave

Honest Plumbing

9245 W53 Pl

JD's Plumbing Service Inc.

1446 W 101st Pl

K5 Mechanical LLC

9495 Webster Way

KD Construction LLC

6537 Lamar St.

KGR Home Team

10400 West Glennon Drive

Legendary Plumbing


Lord & Reiser Plumbing

P.O. Box 620462

Luke Foley Construction Services

6495 Deframe Way

McAdams Plumbing

6343 W 120th Ave Ste 102

Mecha Espresso Service Co. Ltd.

1321 Gaylord St

Mile High Plumbing, LLC

13857 Krameria St.

Mr C's Plumbing

134 S Raleigh St

Mr. Green Plumbing

8651 Pratt Pl

National Heating & Cooling

965 Wadsworth Blvd

Parker Heating and Air

18436 Longs Way

PB Plumbing LLC

11671 W. Layton Dr.

Plumbline Services Inc

7000 S Potomac St Unit Main


14405 W. COLFAX AVE. SUITE 285

Pure Water Solutions Inc

520-D Topeka Way
Castle Rock

Pure WaterWorks & Coffee Co.

1279 S. Cherokee St.

Quality First Plumbing




Randys Handyman Service

10110 Nelson St

Red Diamond Restoration, Inc.

6321 N Washington ST

Royal Plumbing Heating and Air

28750 East 152nd Avenue

RUBRIC Home Services LLC

10576 Roxborough dr.

Russ Thomas Constructors

9608 E Jefferson Pl

ryan construction

5933 W 75th Ave

Ryel Plumbing

19983 E 108th Pl
Commerce City

Service Force Corp.

9442 Burlington Lane
Highlands Ranch

Spectrum Improvements Incorporated

8372 north pioneer trail

Steele Bros Heating Inc.

5800 S Nevada St.

Superior Water & Air - Centennial

15562 E Fremont Dr

Taylor Plumbing

2622 Downing St

The Plumbing Source, LLC

9822 Cypress Point Cir

The Surfin Plumbers

5224 17th St Ct E

The Water Guy




Top Dog Plumbing

5265 W Ontario ve

Total Property Care LLC

461 English Sparrow Dr.

Twins Construction Services

Greenwood Village

Urban Plumbing and Heating LLC

8451 Welby Rd.


PO Box 1045
Wheat Ridge

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